October 2007 Archives

Once again we are very pleased to have a premier collection of experts on content and information technologies and the application of these technologies to enterprise business needs lined-up for our Boston Conference. Our speakers are carefully chosen to provide high value educational information. This is an elite group, and we encourage you to check out their linked bios (we have most of them), and join us all November 28-30 for discussion, debate, and networking. Learn what these experts have to say, what your peers are implementing, and see the technologies they are using.

Frank Gilbane, Conference Chair, CEO, Gilbane Group, Inc.
Andrew P. McAfee, Associate Professor of Business Administration, Harvard Business School
David Mendels, Senior Vice President, Enterprise & Developer Solutions Business Unit, Adobe
Andy MacMillan, Vice President, ECM Product Management, Oracle
David Boloker, CTO Emerging Internet Technology, Distinguished Engineer, IBM Software Group
Tony White, Lead Analyst, Web Content Management, Gilbane Group
Richard Ferrie, Senior Vice President, Publishing Operations and Content Management, Pearson
Alan Mocksfield, Manager, Web Services & Applied Technology, Baystate Health
Jeff Hickey, Manager of International IT, Choice Hotels
Reed Fox, Director, Editorial Operations, Consumer Reports
Bill Roth, Vice President, Tools, BEA
Stephen Powers, Senior Analyst, Forrester Research
Kathleen Reidy, Analyst, The 451 Group
Melissa Webster, Program Vice President, Content & Digital Media Technologies, IDC
Don Dodge, Director, Business Development, Emerging Business Team, Microsoft
David Weinberger, Fellow, Harvard Berkman Center for Internet & Society
Jeffrey Beir, Partner, North Bridge Venture Partners
Daniel Costello, Founder & CTO, Acumium
Krista LaRiviere, Co-Founder & General Manager, Hot Banana
Dr. Donna L. Cuomo, Chief Information Architect, Center for Information Technology, Mitre Corporation
Mark Arbour, General Manager, Interactive Content & Compliance Software, EMC
Elliott Trice, Vice President of Experience, Avenue A | Razorfish
Judah Phillips, Director, Web Analytics, Reed Business Information (Reed Elsevier)
Jeff Cram, Co-Founder and Managing Director, ISITE Design
Erik Aeyelts Averink, President, Products & Solutions, Tridion
David Nelson Gal, Senior Vice President, Engineering, Interwoven
Christopher Bouton, Pfizer
Detlef Kamps, President, RedDot Solutions
Yogesh Gupta, CEO, FatWire
Dr. Conleth O’Connell, Chief Technology Officer, Vignette
Mary Laplante, Vice President, Gilbane Group, President, CM Pros
Tony Byrne, Founder, CMS Watch
Phil Costa, Director of Product Management, Adobe
Silvio Galea, Development Manager, Harvard Business School Publishing
Simon Mathews, Director of Strategy, Molecular
Andrew Roberts, CEO, Ephox
Leonor Ciarlone, Lead Analyst, Content Globalization, Gilbane Group
Dee Stribling, Project Manager, SAS
Kim Riley, Manager, Endo Surgery Labeling & Lori Kegel, Manager Technical Communications, Boston Scientific
Jim Howard, CEO, CrownPeak
Richard Sikes, Senior Consultant & Advisor, The Localization Institute
Michelle Huff, Product Management Director, Oracle Content Management
Chip Gettinger, Vice President, Services & Sales Support, Astoria Software
Robinson Kelly, Founder & President, Clay Tablet
Eric Silberstein,CTO, Founder & Chairman, Idiom
Dmitri Grenader, Director, Product Management, Lionbridge
Kaija Pöysti, Partner, Blue White Ventures, & Contributor, Gilbane Group
Donald A. DePalma, Founder, Common Sense Advisory
Serge Gladkoff, Standards Committee Chair, GALA
Andrew Draheim, Globalization Consultant, President, Dig-IT!
Brian Shorey, Director, Engineering, Cisco Systems, Inc.
Paul Donegan, Manager, Group Information Services, Rentokil Initial PLC
Lynda Moulton, Lead Analyst, Enterprise Search, Gilbane Group
Dr. Burch T. Kealey, Assistant Professor of Accounting, University of Nebraska-Omaha
Alain Heurtebise, CEO, Exalead
Rob Weisenberg, President, Contegra Systems
Toby Ford, CTO, USi (an AT&T company)
Jerome Pesenti, Chief Scientist and Co-Founder, Vivisimo
Craig Carpenter, VP Marketing and Business Development, Recommind
Matt Brown, Principal Analyst, Forrester Research, Inc.
Brian Dirking, Principal Product Director, Oracle
Joyce Ward, Executive Customer Solutions Manager, LexisNexis
Matt Kodama, MDEX Engine Group Manager, Product Management, Endeca
Steven Cohen, Vice President, Products, Basis Technology
Mike Moran, Distinguished Engineer and Product Manager, OmniFind Enterprise Edition, IBM Software Group
Gary Carlson, Chief Taxonomist, Schemalogic
K.T. Noerr, CEO, MuseGlobal, Inc.
Colin Britton, CTO & Co-founder, Metatomix
Bruce Molloy, CEO, Connotate Technologies
Sean Martin, CTO, Cambridge Semantics
John Stone, Managing Consultant, PA Consulting Group
Dan Carmel, CEO, SpringCM
Geoffrey Bock, Lead Analyst, Collaboration & Social Computing, Gilbane Group
Christopher Bouton, Pfizer
Eric Frazer, Psy. D., President, Behavioral Health Intelligence
Steve Paxhia, Lead Analyst, Publishing Practice, Gilbane Group
Stefan Andreasen, CTO, Kapow Technologies
Skip Walter, Managing Director, Factor, Inc
Nora Ganim Barnes Ph.D., Chancellor Professor of Marketing and Director of the Center for Marketing Research, University of Massachusetts Dartmouth
Rachel Happe, Research Manager, Digital Business Economy, IDC
Ismael Ghalimi, Founder and CEO, Intalio
Lee Buck, CTO, Near-Time
Bill Trippe, Senior Analyst, Gilbane Group
Bob Doyle, Founder, DITA Users, President & CEO, skyBuilders
Don Bridges, Tech Docs Manager, Data Conversion Labs
Roland Brooks, Principal Software Engineer, Raytheon Company
John Parsons, Editorial Director, Seybold Report
Mark Laroche, Director of Production, Digital Media, Random House
Rich Pasewark, Independent Consultant
Linda Burman, LA Burman Associates
Bill Rosenblatt , Senior Analyst, Gilbane Group, Editor, DRM Watch
Nate Aune, Founder & Chief Technologist, Jazkarta
Anne Gonnella & Leigh McCuen, Space Telescope Science Institute
Brett Zucker, CTO & Executive VP, Bridgeline Software

Solutions for document-intensive business processes have traditionally been among the workhorse applications for enterprise content management--complex workflow requirements, high-volume throughput, lots of documents processed on a daily basis. Buyers with light-duty but high-value applications have been underserved by the suppliers of document management technology. Enter SharePoint. Has Microsoft stepped up with a solution that will do the job for a new class of buyers and an expanded range of applications?

Bill Trippe discusses SharePoint and platform strategies for enterprise document management with Bob Bueltmann, co-founder of KnowledgeLake. How does SharePoint change the solutions landscape? How does it stack up in terms of core capabilities like security and metadata support? How do you recognize a good fit for SharePoint?

Thursday, Nov 8, 11:00 am ET. Registration is open. Sponsored by KnowledgeLake.

(Cross-posted from my collaboration blog.)

Perhaps it's cyclical -- like the long Indian summer we've been having here in the Northeast. The Web/Enterprise/stuff "2.0" buzz has died down (for now) and we seem to be into the hard business of real application development. Perhaps this is a good thing -- running on hype does little to transform businesses or pay the bills.

Certainly there's been a lot of excitement around Facebook as a collaborative platform for digital natives (and fellow travelers). Yet the long-lasting innovation, I think, is around the APIs and the notion of "open platforms." Of course Google was first to open the komono with its wildly popular Web services API into Google Maps. Now we're trying to make mashups of social networks.

I'm curious but not convinced. Facebook is building out its community -- Google is not far behind, pursuing the notion of social graphing. So far we can do all kinds of useful things in the consumer space. My favorite this week is friend finding -- which also leverages GPS technology. But business applications? I haven't heard of anything really compelling, yet. I'm still looking.

Which brings me to a preview of coming attractions. My colleagues Steve Paxhia, Nora Barnes, and I expect to cut through the Web 2.0 hype next month and shed some light on industry trends. We'll be reporting the results of our industry survey at our Boston conference. We'll have a statistically significant profille of what collaboration and social computing tools are being using in American businesses -- beginning with email and Web sites and assessing many popular forms of social media. We'll snapshot how effective companies rate these tools and also report on what each tool is best suited for. And I expect that before we're done, we'll have a few indicators of next generation collaborative business applications.

So join us, November 27th - November 29th in Boston.

We're moderating a session entitled Successful Processes for Selecting a Content Management System: How to Become an Expert in Technology Acquisition at DocTrain East 2007, Thursday, Oct 18, 3:30 pm to 5:00 pm.

The session begins with a discussion of why technology acquisition is not about tools, but about assembling capabilities that lead to competitive advantage for your organization. We walk through two scenarios that draw on our recent experience helping users acquire XML publishing and web content management technologies. The fun begins when we turn to a panel of experts who will share what they've learned about making a business case, distilling requirements, crafting great RFIs and RFPs, developing the short list of suppliers, and scoping a successful proof-of-concept. We'll also look at acquiring software as a service and how the acquisition process is different from acquiring licensed software solutions.

The goal of the sesson is show attendees how to develop the skills to lead a successful technology acquisition process. If you're interested in the topic but can't make it to the conference in Boston this week, send us email and ask for our presentation materials. We also welcome comments from readers who'd like us to address a specific question during the session.

Multilingual business communication keeps the wheels of global commerce spinning. High quality content drives us forward, while poorly translated content can bring business to a halt. What's the "quality quotient" of your multilingual content? How can you measure it? More importantly, how can you use it to bring continuous improvement to your global content life cycle?

Learn more about quality strategies for multilingual content in an upcoming webinar featuring Gilbane's Leonor Ciarlone and Shannon Zimmerman, founder and president, Sajan, Inc. In this interactive online panel discussion, Leonor and Shannon present the multilingual quality quotient principle and show you how to incorporate it into an enterprise global content lifecycle strategy.

Register Today
Wednesday, October 24, 2007
11:00 AM - 12:15 PM EST

Attendees and registrants will receive an advance copy of the new Gilbane Group white paper, Quality In, Quality Out: The Role of Technology in the Global Content Lifecycle.

We have a busy Fall line-up of Webinars, Seminars, and an Enterprise Search Track at Gilbane Boston:

At Gilbane Boston 2007, you'll have access to a wealth of knowledge and insight about enterprise search. And it won't be difficult to find. Gilbane has organized a dedicated track of educational sessions presented by theleading authorities on enterprise search, including users, consultants, analysts, and vendors.

- The track keynote on Wed Nov 28 hits buyer concerns head-on. Will Web and Internet Search Technologies Drive the Enterprise (Internal) Search Tool Offerings or Will the Markets Diverge? Speakers from Forrester Research, Oracle, and Microsoft talk about what you can expect in the next two to five years.

- Case studies showcase success stories. Learn about search in small and mid-sized companies, big business, and big government.

- See search in action in the Technology Showcase. Take your search challenges to Basis Technology, Recommind, Vivisimo and others leading the market with their solutions.

The Enterprise Search Track is directed by Lynda Moulton, lead analyst for enterprise search at Gilbane. Read Lynda's popular blog for insights into enterprise search that will help you manage your own information conundrum. Sign up today.

Need more search insight in the meantime? Register for an upcoming webinar or seminar:

The Trust Factor: Secure Enterprise Search for High-Value Content. Featuring Lynda Moulton and Brian Dirking from Oracle Corporation. Oct 10, 12:00 noon ET. Sponsored by Oracle.

Using Social Search to Drive Innovation Through Collaboration. Featuring Lynda Moulton and Jerome Pesenti from Vivisimo. Oct 16, 2:00 pm ET. Attendees will receive an advance copy of the new Gilbane Group white paper, Using Search to Drive Innovation Through Better Collaboration, scheduled for publication in November. Sponsored by Vivisimo.

4-city seminar series on "Enterprise Search 2.0"
Boston, Chicago, San Jose, and Dallas.
1:00pm-5:00pm Seminar & Lunch
5:00pm Cocktail Networking Reception
Event, lunch and whitepaper are complimentary.
Dates, times and registration are here.

What happens when you combine the social computing principles behind Enterprise 2.0 and enterprise search technology?

Knowledge delivered to the individual becomes knowledge for driving collaboration among individuals who work together. Effectively addressing the first problem--finding the right information at the right time--brings signficant value to an organization. Addressing the second opportunity--sharing the right information at the right time--can bring exponential value to a business.

Lynda Moulton, Gilbane's lead analyst for enterprise search, and Jerome Pesenti, chief scientist at Vivisimo, discuss advancements in search technology and what they mean to users and overall business value.

Tues, Oct 16, 2:00 pm ET. Registration is open. Attendees will receive an advance copy of the new Gilbane Group white paper, Using Search to Drive Innovation Through Better Collaboration, scheduled for publication in November.