Autonomy Corporation plc announced its new Commerce Application Builder. Autonomy Commerce Application Builder provides a flexible, scalable and fully automated infrastructure for managing and personalizing e-commerce content to enable more…
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…help facillitate the development of better products and services in the future. He feels that companies often lack the skillsets required to support successful communities. The key skills lacking are…
…will build on their respective self-service, ITSM, and AI market expertise to provide NLP-based full-context-search knowledge management capabilities. Financial terms of the transaction are not disclosed. ComAround Knowledge is cloud-based…
Alfresco Software, today announced the immediate availability of Alfresco Community Edition 3.3 for download. This release includes a range of content services for developers, including integrations with IBM Lotus Social…
On August 15, 2006 another Gilbane blogger, Rita Warren, queried whether a marriage between CMS and CRM made sense. “Circa 1996… it was all about one-to-one customer communications. That (broad)…
The amount of published material (including blog entries) on compliance continues to grow exponentially, which is not surprising given the pervasiveness of the issues. By pervasiveness I mean not only…
Translations.com, the technology division of TransPerfect, provider of language and technology solutions for global business, announced the certification of the new GlobalLink Connect for ServiceNow integration. GlobalLink Connect for ServiceNow,…
Microsoft Corp. presented an architecture for XML Web services and published four specifications supporting that architecture. The Global XML Web Services Architecture provides a set of principles and guidelines for…
