As analysts and consultants, we see the phrase “web customer experience” everywhere — in vendor briefings, supplier positioning statements, service offerings from integrators, RFPs issued by enterprise adopters. With such…
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…couple years loose coupling has been made possible, even feasible, through the use of Web Services for communication and description of services available in a system. Web Services are, at…
…knowledge content tools, architectures and web-based content management services. Custom eLearning content creation services for eLearning content productions (publication products). This division has developed a structured content management approach based…
5/18/04 Industry Veterans on Board to Manage Growth of Content Technology Works™ Program and Industry Consulting Services Contact: Mary Laplante mary@gilbane.com (630) 820.3007 Cambridge , MA , May 18, 2004….
Medallia, Inc. announced it plans to integrate with Oracle CX Service to deliver real-time feedback on what customers think and feel about customer service interactions with a brand. Seamless routing…
…or sponsor opportunities should visit: http://gilbaneboston.com/exhibitors_sponsors.html Follow the conference on Twitter http://twitter.com/gilbaneboston About Outsell’s Gilbane Services Outsell’s Gilbane Services provides analyst & consulting services focused on content technologies. Whether it…
Adobe announced the upcoming availability of Payment Services for Adobe Commerce, a commerce application for B2B, D2C and hybrid use cases. By integrating Payment Services to their digital storefronts, Adobe…
…Archive Services for Email and EMC Documentum Archive Services for Reports are available immediately. EMC Documentum Archive Services for SAP has been available since May 2005. Prices vary by configuration….