…Cognitive Services, a family of AI services to deploy high-quality models as APIs, has multiple updates, including: Document Translation, a feature of Translator in Azure Cognitive Services announced in preview in February,…
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Pegasystems Inc. announced its acquisition of Qurious.io, Inc., a cloud-based real-time speech analytics solution powered by artificial intelligence (AI) for customer service teams. Terms of the deal are not being…
…cross-technology capabilities through the convergence of customer experience, digital commerce, analytics, and experience driven commerce services. With services that include strategy, analytics, design, and engineering, Blue Acorn iCi serves global…
…the sentiment, trends, and compliance of customer conversations to improve their experience and identify crucial feedback. Amazon Connect is a cloud contact center service that helps companies of any size…
…eDRM-1: eDRM in Financial Services Financial services is turning out to be one of the most important “bowling pins” – early vertical markets – for Enterprise DRM. Among the several…
…digital asset management system. On-Demand Access to Rich Media Assets Making the Decision to Use a Service Model Approach for Digital Media Management Bill Zoellick, Senior Analyst, The Gilbane Report,…
…course, the cost of EII isn’t just in the software licenses, it’s also in professional services, and organizations are still having trouble estimating that expense. Tony White of the Yankee…
…on issues such as content authoring, publishing, rights management, collaboration, and compliance, the Microsoft roadmap included highways such as Live Communications Server, Exchange Server, Project Server, Sharepoint Services and Rights…