Curated for content, computing, and digital experience professionals

Category: Gilbane events (Page 10 of 44)

These posts are about the Gilbane conferences. To see the actual programs see  https://gilbane.com/Conferences/. Information about our earlier Documation conferences see https://gilbane.com/entity/documation-conference/.

Gilbane Advisor 4.16.15 – The Apple Watch’s Raison D’être

Gilbane Conference 2015 call for papers deadline is May 1
Learn more

The Apple Watch’s Raison D’être

John Kirk is mostly right, but there is more to say. Though it’s fun to speculate on Apple’s initial intent, it is more useful to consider how the Apple watch actually fits into the the evolution of computing, and what it suggests about what comes next.

The effective purpose of the watch is not just to make computing more socially acceptable, or even more convenient, but to do so because computing is becoming part of the fabric of daily modern life and computing devices are inexorably shrinking. This is true across the spectrum from general purpose computers to single-purpose sensors.

The most important general purpose computer now is the smartphone. But smartphones got so small they had to get bigger because computing power is well ahead of the sophistication of our technology for communicating with them. The size of smartphones, and watches, limits their range of interactions, but is necessary for their individual utility, a prerequisite for convenience.

Convenience is a matter of degree, and no other computing devices had much of it to start and are still largely lacking. But the dramatic ramp-up in reach already happening with smartphones, and coming quickly with more ubiquitous computing clearly demands more convenience be designed in to the entire experience. This is Apple’s wheelhouse.

still think that “Smartwatches are the most likely next-in-line competition to smartphones, certainly more so than tablets or glasses, before we enter the world of implants, stick-ons, or other fashion accessory choices.”, and I agree with Kirk’s bullishness about the Apple watch. Read more

Has Visual Design Fallen Flat?

… a lot of today’s visual language is about clean simplicity, executed well. There are a few fashion trends in there, sure, but in general this is a list of objectively desirable qualities. It reflects a maturity to the aesthetics of digital design that has been developing for decades,

When you squint your eyes and tilt your head, don’t a lot of these products look awfully, well, similar? Don’t they look pretty but, at times, a little dull?

When it becomes necessary for virtually every business to signal they value design by adopting an up-to-date style, it becomes a commodity, a box to be ticked. That fresh look quickly becomes a cliché. This descent towards aesthetic monoculture was helped… Read more

What the New York Times CIO is doing to make the newspaper a mobile-first company

CIO Marc Frons’ description of what they are doing is a good example of the kind of thinking other executives should be involved in. Read more

The promise of the web

Short (2 min read), sweet, and true…

if the web didn’t exist, it would be necessary to invent itRead more

Proprietary services vs open protocols

If you only have 1 minute…

1/ the history of the internet is a series of battles between proprietary services and open protocols… Read more

A longer, related read…

Will Deep Links Ever Truly Be Deep?

This is a more in-depth post with some historical context exploring the importance of links and what much of the debate over mobile apps and deep linking misses or glosses over. Read more

Never trust a corporation to do a library’s job

For years, Google’s mission included the preservation of the past… Two months ago, Larry Page said the company’s outgrown its 14-year-old mission statement. Its ambitions have grown, and its priorities have shifted… Google in 2015 is focused on the present and future. Its social and mobile efforts, experiments with robotics and artificial intelligence, self-driving vehicles and fiberoptics.

Ok. But fortunately…

The Internet Archive is mostly known for archiving the web, a task the San Francisco-based nonprofit has tirelessly done since 1996, two years before Google was founded. The Wayback Machine now indexes over 435 billion webpages going back nearly 20 years, the largest archive of the web. For most people, it ends there. But that’s barely scratching the surface. Read more

The data science ecosystem

If marketing technologists aren’t scared by scads of software tools, data scientists shouldn’t be either. Here is a knowledgable start at a landscape.

Because data science is growing so rapidly, we now have a massive ecosystem of useful tools… Since data science is so inherently cross-functional, many of these companies and tools are hard to categorize. But at the very highest level, they break down into the three main parts of a data scientist’s work flow. Namely: getting data, wrangling data and analyzing data. I’ll be covering them in that real-world order, starting first with getting data, or data sources. Read more

Links

Developers already know this, but business managers should also understand the process… Apple’s App Store review process is hurting users, but we’re not allowed to talk about it via Medium

I know, this may not sound serious at first, but it is worth a read… How The Screenshort Could Save Us From Horrible Headlines via BuzzFeed

Need to get processable data out of reports in PDF? If you’re a little technical here is some help… Purifying the Sea of PDF Data, Automatically via NYT Open

Less than half of the enterprise collaboration tools installed have many employees using them regularly… Why No One Uses the Corporate Social Network via hbr.org

Gilbane Conference call for papers deadline is May 1

The Gilbane Conference on Content, Technology and Customer Experience takes place at the Fairmont Copley Plaza Hotel in Boston, December 1 – 3, 2015.

The Gilbane Conference helps marketers, IT, and business managers integrate content strategies and computing technologies to produce superior customer experiences for all stakeholders.

A modern customer experience must be holistic and seamless. Holistic in that customer communications be consistent within the company and across all touch points and channels, and seamless so that transitions between customer interactions are smooth and frictionless. This is a continuous process that requires an unprecedented amount of collaboration and integration between internal and external facing organizations and systems.

This year we focus on how to integrate content, data, and software to support a superior multichannel digital customer experience. Whether you are just getting started with managing multichannel content, need to improve the consistency of the web and mobile discovery experience, or are ready to integrate with an ecommerce, content marketing, business intelligence or other marketing or data management platform, join us to learn what your peers are doing and what experts are recommending.

About

The Gilbane Advisor curates content for our conference community of content, computing, and digital experience professionals throughout the year.

Gilbane Advisor 3.31.15 – Is a Mobile Deep Linking Standard Necessary?

Gilbane Conference 2015 call for papers

Share and network with your peers as a speaker at our next conference. Fairmont Copley Plaza, Boston. December 1-3.  Learn more

How to Launch Your Digital Platform

…I draw from this research to offer a framework to help aspiring entrepreneurs make the right strategic decisions as they build their own platforms…

This is also for intrapreneurs. Read more

A Few Questions for Publishers Contemplating Facebook as a Platform

John Battelle…

Well, it’s happening. According to no less authoritative source than The New York TimesThe New York Times is preparing to plant a taproot right inside the highly walled garden that is Facebook. … But as testing beings, here are a few questions any publisher should ask before dipping a taproot into Facebook’s carefully cultivated soils… Read more

Does it matter?…

Facebook hosting doesn’t change things, the world already changed

A bit of a contrary view. Long but lots to chew on.

All this sound and fury, signifying nothing. … Let’s just list all the conditions that exist and won’t change one bit whether or not you let Facebook host your content… Read more

The Facebook Reckoning

And then there’s Ben Thompson’s analysis on why at least some publishers may not have a choice.

The problem is that online ads are inherently deflationary: just as content has zero marginal cost, so does ad inventory, which means it’s trivial to make more. A limited amount of total advertising dollars spread over more inventory, though, means any individual ad is worth less and less.

This resulted in a bit of a prisoner’s dilemma: the optimal action for any individual publication, particularly in the absence of differentiated ad placements or targeting capability, is to maximize ad placement opportunity (more content) and page views (more eyeballs), even though this action taken collectively only hastens the decline in the value of those ads. Perversely, the resultant cheaper ads only intensify the push to create more content and capture more eyeballs; quality is very quickly a casualty.

What is interesting is the particular impact that mobile has had on this dynamic… Read more

But who actually trusts Facebook, or any single walled garden for all their news? Many of course, but they are not necessarily the demographic you want. And then there’s the fact that…

Many Facebook users still don’t know that their news feeds are filtered by an algorithm

In the extreme case, it may be that whenever a software developer in Menlo Park adjusts a parameter, someone somewhere wrongly starts to believe themselves to be unloved

Accidental or intentional. This could be you, or it could be the New York Times. Read more

Ok, enough about Facebook…

How storytelling can enhance the effectiveness of your visualizations

What a great framework for marketer and data expert collaboration.

As the volume and complexity of data collection and storage scale exponentially, creating clear, communicative, and approachable visual representations of that data is an increasing challenge… Leveraging a story structure can help introduce complex visualizations to various audiences. Read more

News Media Should Drop Native Apps

One of the most shared statistics on mobile use is this one: Applications account for 86% of the time spend by users. This leaves a mere 14% for browser-based activities, i.e. sites designed for mobile, either especially coded for nomad consumption, built using responsive design techniques that adapt look and feel to screen size, or special WebApp designs such as FT.com.

This 86/14 split is completely misleading for two reasons: the weight of mobile gaming, and the importance of Facebook. Take a look at this chart … Read more

More on the 86/14…

Apple Watch Doesn’t Have Safari and You Didn’t Even Notice

Web lives, browser dies? The fact that there is no browser on the Apple watch does not mean the end of the web. It does raise the question of exactly what this means to hybrid or web content heavy iOS apps and watch integration though. Read more

I want to invest in your Apple watch app. Here’s why.

I agree, and also still agree with myself. However my initial investment will be in the watch rather than an app. Read more

Android taxonomies and users

Thinking about mobile platforms and demographics?

For reference, and, perhaps, discussion: ‘Android’ means lots of different things, and there’s a lot of confusion about forks, Xiaomi, China and AOSP, as well as ‘the next billion’. So this is how I try to think about this. First, there are actually (at least) six types of ‘Android’ in the market today… In parallel, it’s worth breaking down Android users in a similar way… Read more

Is a Mobile Deep Linking Standard Necessary?

This is not a useful question. It is reasonable to ask whether a successful standard will ever be developed. Standards don’t get created just because they are a good idea, but because they are forced by the market. And that takes time and painful politicking and negotiation between the big players, some influential small players, and more interested parties you would think possible.

We can also ask whether it will continue to be a reasonable expectation for developers to accommodate all the individual “guidelines” from Google, Apple, Facebook, Twitter, Bitly, GE, and whoever else emerges with a reach large or unique enough to make their traffic worth adding to the list of APIs a developer needs to support. Read more

Links

Online vs IRL Retail: Content, Content, Content and… Retail Is NOT All About Selling Product via Medium

A Data-Driven Look at the Open Source E-Commerce Market via CMSWire

22 tips for better data science including helpful suggestion from the pointy haired boss and Dilbert via Data Science Central

And here is some useful advice for dealing with more political challenges… Overcome Your Company’s Resistance to Data via hbr.org

Web geeks: Uncle Sam made a tool that downloads Google Analytics reports & transforms data into JSON… U.S. government launches online traffic analytics dashboard for federal websites via E Pluribus Unum

About

The Gilbane Advisor curates content for our conference community of content, computing, and digital experience professionals throughout the year.

Call for Papers now open – Gilbane Conference 2015

The Gilbane Conference 2015 helps marketers, IT, and business managers integrate content strategies and computing technologies to produce superior customer experiences for all stakeholders.

Please review the conference and track topics below and submit your speaking proposal. Additionally, answers to the most common questions about speaking at the Gilbane Conference can be found in the Speaker Guidelines.

Deadline for proposals is May 1, 2015

Main Conference Tracks

The conference tracks are organized primarily by role/function as described below. The lists under each track are topic suggestions, and we encourage proposals on relevant topics not listed.

Track C: Content, Marketing, and Customer Experience

Designed for marketers, marketing technologists, social marketers, content marketers, growth hackers, web and mobile content managers, strategists and technologists focused on customer experience and digital marketing.

  • Customer experience management and engagement
  • Multichannel content management and marketing
  • Content strategies
  • Responsive design
  • Adaptive and agnostic content
  • Site optimization
  • Matching content to channels
  • Content marketing
  • Marketing technology landscape, architectures, and platforms
  • WCM and customer experience
  • Marketing technologist roles and practices
  • E-commerce and WCM / mobile app integration
  • Measuring and analytics: Web, mobile, social, big data
  • Avoiding social backlash
  • Personalization – what works, what doesn’t
  • Growth hacking strategies
  • Localization & multilingual content management
  • What function owns customer profiles?
  • What system owns customer profiles?
  • Working with agencies
  • Working with IT
  • Third party data and service integration

Track E: Content, Collaboration and Employee Experience

Designed for content, information, technical, and business managers focused on enterprise social, collaboration, knowledge sharing, and backend content applications.

  • Collaboration tools & social platforms
  • Enterprise social metrics
  • Employee experience management
  • Community building & knowledge sharing
  • Role of content management, intranets, portals, mobile apps
  • Employees are customers
  • Employees are part of the customer experience
  • Content and information integration
  • Enterprise search and information access
  • Taxonomies, metadata, tagging

Track T: Re-imagining the Future: Ubiquitous Computing and Digital Transformation

Designed for technology strategists, IT, and marketing / business executives focused on near-term and future software, content, and computing devices to support customer or employee experiences.

  • APIs and customer experience stacks
  • Mobile development frameworks and strategies
  • HTML5
  • Wearable computing and the web
  • Hybrid cloud content management
  • Natural language technologies
  • Haptic and gesture interfaces
  • Big data platforms, tools, analytics
  • Real time customer experiences & reality
  • Visualization
  • Open web vs. walled gardens
  • Deep linking and no linking
  • Future of mobile operating systems and platforms
  • Distributed data, distributed apps – mixing up code and data
  • Internet of things and customer experiences

Track P: Digital Strategies for Publishing and Media

Designed for publishing and information product managers, marketers, technologists, and business or channel managers focused on the transition to digital products and managing digital assets.

  • Digital transformation
  • Designing for digital products
  • Business models and monetization
  • Content marketing risks and benefits
  • Mixing owned, earned, and sponsored content
  • Ad technologies and strategies
  • App development strategies
  • Multichannel publishing
  • Web pages vs Cards
  • Tablets vs smartphones
  • Mobile publishing workflows
  • Matching content to channels and devices

Submit your speaking proposal

 

Gilbane Conference 2014 resources

Gilbane Conference 2014

 

Below are some posts about the Gilbane Conference 2014. You can also access conference presentations, video recordings, and speaker spotlights. If you see any we are missing please let us know.

 

ChiefDigitalOfficer.net

CMS Myth

CMS Wire

eContent

TechCrunch

TechTarget

Other

 

Four free activities at this week’s Gilbane Conference

Can’t make all three days of the Gilbane Conference? We’ve got plenty going on in the technology showcase too. Take advantage of our complimentary showcase pass and register onsite at the Renaissance Boston Waterfront Hotel, 606 Congress Street, Boston – across the street from the Silver Line Way stop.

Your Showcase Pass includes access to:

  1. Opening Keynote Presentations – Tuesday 8:30 – 12:00
  2. All Product Labs – Tuesday & Wednesday
  3. Technology Showcase Area – Tuesday & Wednesday
  4. Sponsor Networking Reception – Tuesday 5:00 – 6:00

Showcase and conference registration is now open onsite Tuesday 8:00am – 6:00pm, and Wednesday 8:00am – 2:00pm.

Opening Keynotes – December 2: 8:30 a.m. – 10:00 a.m.

Moderator: Frank Gilbane, Founder, Gilbane Conferences, Bluebill Advisors

Brad Kagawa, VP Technology, Content Management Systems, The New York Times
How Multichannel Requirements Continue to Change Content Management, and What the New York Times is Doing to Keep Up
Dana Heger, Senior Program Manager & Product Owner, and Chris Anthony, Senior Program Manager of User Experience, Global Web Support, HP
How HP’s New Global Support Website Entered the 21st Century
Bill Gillis, CIO, Beth Israel Deaconess Care Organization
A Huge Opportunity: Overcoming the Challenges of Health Care Information Integration

Industry Analyst Panel – December 2: 11:00 a.m. – 12:00 p.m.

Moderator: Frank Gilbane, Founder, Gilbane Conferences, Bluebill Advisors

Melissa Webster, Program VP, Content & Digital Media Technologies, IDC
Tony Byrne, Founder, Real Story Group
Scott Liewehr, Partner and Principal Analyst, Digital Clarity Group
Matt Mullen, Senior Analyst, Social Business, 451 Research

Product Labs

The Product Labs are open to conference attendees and visitors to the technology showcase free of charge, and are moderated and presented by conference sponsors. While the presentations are meant to be educational, they are typically focused on product technologies or customer case studies. They provide a good opportunity to learn more about specific products or vendors. See the schedule here.

Exhibitors

The Technology Showcase provides attendees with a central meeting place and the ability to speak one-on-one with industry-leading exhibitors while learning more about their products and services. See the exhibitors here.

Showcase Hours:

Tuesday, December 2          10:00 a.m. – 6:00 p.m.
Networking Reception         5:00 p.m. – 6:00 p.m.
Wednesday, December 3    10:00 a.m. – 2:00 p.m.

* You can also still register onsite for the full conference starting at 8:00am Tuesday *

See you there!

The Gilbane Conference Team

How to Manage Multichannel Content Marketing

Content is certainly the unifying element of a brands’ marketing across physical as well as digital channels. Once you have created your killer content how do you maximize its reach? How do you push out your content beyond your own channels in ways that are manageable? This session includes presentations by two organizations that have built marketing strategies based on the centrality of content and the power of effective distribution.

C4. How to Manage Multichannel Content Marketing

Join us Wednesday, December, 3: 8:30 a.m. – 9:30 a.m. at the Gilbane Conference to learn more.

Moderator:
Tim Bourgeois, Founder & Executive Editor, ChiefDigitalOfficer.net and East Coast Catalyst

Speakers:
Patrick Cassidy, Head of Global Digital Brand Marketing, New Balance, and Pete Strutt, Creative Director, Almighty
The Content-Powered Organization
Keith Guyett, VP of Marketing & Communication, Builder Homesite
Pitch Perfect: How a Content Hub Can Harmonize Your Marketing

Marketing Technologists on Multichannel and Enterprise Integration

Marketing technologists are no longer rare birds, though they are often found in unfamiliar environments with less than obvious plumage. There are marketing technologists in many of our sessions this year, but we have selected a few to look at the two toughest challenges they, and their organizations, face in building modern digital strategies: support for consistent current and future multichannel experiences, and the necessary integration of data from multiple enterprise systems.

Join us Tuesday, December, 2: 1:30 p.m. – 2:30 p.m. at the Gilbane Conference to learn more.

T1. Track Keynote Panel: Marketing Technologists Discuss Multichannel and Enterprise Integration Challenges

Moderator:
Scott Brinker, Founder & CTO, ion interactive, inc. and Author, Chief Marketing Technologist Blog

Panelists:
Bill Simmons, CTO/Co-Founder, DataXu
Frederick Faulkner, Director, Marketing & Digital Strategist, ICF Interactive
Vikalp Tandon, Director and North America Customer Platform Lead, SapientNitro

Harvard Business Review and WGBH transforming digital engagement

Engaging customers and online audiences requires the right mix of technology, content, and tools, orchestrated in a way that leverages deep customer knowledge to deliver the right content at the right time in the right fashion. That’s a tall order, yet it is a “do or die” imperative for organizations that use content to make a living. In this session, you’ll learn how to transform and optimize customer digital engagement from presentations by two leading-edge organizations that are paving the way to the future using a blend of customer-centric design, dynamic and targeted content, big data and analytics, agile technologies and processes, and a vision for the future. These presentations will inspire you to kick-start your own digital engagement transformation initiatives!

Update: The new HBR.org site launched a couple of weeks ago. Check it out and meet the HBR.org development team; Daigo Fujiwara, Kevin Davis, Matt Wagner, Fred Lalande, and Ismail Ozyigit will join Kevin Newman at this session.

Join us Tuesday, December, 2: 1:30 p.m. – 2:30 p.m. at the Gilbane Conference to learn more.

P1. Track Keynote: Hear how Harvard Business Review and WGBH have Transformed Digital Engagement

Moderator:
Marc Strohlein, Principal, Agile Business Logic and Principal, Agile Business Logic

Speakers:
Kevin Newman, Director of Technology, Harvard Business Publishing
Rebranding and Rebuilding Harvard Business Review

Cate Twohill, Director, Technical Product Development, WGBH Educational Foundation, and George Corugedo, CTO and Co-founder, RedPoint Global Inc.
Big Data & Customer Engagement Lessons from a U.S. Media Powerhouse

See the complete conference schedule.

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