Category: Content technology news (Page 373 of 642)

FileNET Corporation introduced the Process Analyzer, a reporting and analytics tool designed to help enterprises optimize their business operations and increase the returns they realize from their Business Process Management (BPM) investment. Using a graphical interface, the Process Analyzer provides visibility into business processes with tracking metrics and reports. The solution offers seamless integration with FileNET’s Enterprise Content Management framework. The Process Analyzer helps companies establish benchmarks for evaluating business performance, and analyze productivity, efficiency and cycle time. It also enables managers to identify bottlenecks in their operations so they can reallocate under- or over-utilized resources. The Process Analyzer will be available in September and has a base configuration price point of $70,000 USD. www.FileNET.com

Enigma, Inc. announced the availability of Enigma 3C Version 8. Version 8 combines content, commerce and collaboration, allowing manufacturers, service partners and operators of complex capital equipment to improve the efficiency of support operations, increase equipment utilization and enhance aftermarket revenue. Enigma 3C Version 8 was developed to meet the needs of the people who maintain and support capital equipment and complex products, such as jet engines, construction machinery, automobiles and telecommunications equipment – from initial installation through operation and product lifecycle maintenance. By creating an as-maintained encyclopedia of product information, that both the OEM and end-user can dynamically update, Version 8 allows operators and service providers to access all the information they need, when and where they need it, for the exact configuration of equipment they are servicing. Version 8 allows the OEM to dynamically update the previously deployed product information with maintenance revisions and service bulletins and to reach out and receive feedback from their customers. www.enigma.com

Opencola Ltd. announced that it has signed an agreement with Moreover Technologies to enhance its search application with real-time access to news and information through Moreover’s Public Metabase. Moreover’s Public Metabase is a subset of 2,700 sources from its CI-Metabase, an XML database of online news content. Opencola’s new product, launching this fall, is a desktop application that enables knowledge seekers to search, acquire, manage and collaborate on distributed content from sources including the Internet, news feeds, peers and selected databases. Opencola is geared toward the professional who relies on research as an integral part of their job. www.opencola.com

RedDot Solutions announced the launch of RedDot Live Support, a web-based customer support system that enables visitors of the Extranet to instantaneously communicate with the technical support personnel. Extranet visitors simply click a Live Support button and are connected with one of the customer support representatives. RedDot Technical Support Consultants then assist the visitors by providing information, links, graphics, or even guiding them through the RedDot Content Management Server (CMS). RedDot’s technical support representatives can handle concurrent multiple Live Support calls instead of being limited to one phone conversation. All chat conversations are logged. www.reddot.com

Cetara Corporation announced the release of Cetara WordShare version 4. This software, which enables authors to create, manage and share document content in an efficient and consistent manner, integrates seamlessly with Microsoft Word for Windows, providing the authors with the ability to compose, edit and automate documents. Cetara WordShare users generate documents by using common elements referred to as ‘components.’ The users store components containing document content, and their corresponding information, in Microsoft SQL Server or Oracle databases. Using these components as building blocks, a user can quickly produce documents such as contracts, proposals, government and legal documents and loan applications. To download a free trial version of Cetara WordShare, see www.cetara.com/wordshare

Summus, Inc. announced it has signed an agreement with Fast Search & Transfer (FAST). Under terms of the agreement, Summus will develop an enhanced multimedia search application for wireless phones utilizing FAST’s technology platform. This new application will provide users with the ability to use their wireless phones to search the Web for a wider variety of multimedia. Users will have the ability to view the items they find through the search including images, and in the future other multimedia, on their wireless phone. Users can store and search content in a personal multimedia storage directory accessible from their wireless phone or their PC. www.fastsearch.com, www.summus.com

NextPage Inc. announced that it has entered into a partnership with XyEnterprise to provide NextPage customers with a comprehensive content solution. NextPage technology enables users to build Content Networks — networks of distributed servers, which often reside in different locations, connected in a unified manner. Knowledge workers can access current and accurate information in real time from these distributed servers as if all of the information resides on their desktops. www.XyEnterprise.com, www.nextpage.com

NeoCore Inc. announced version 2.6 of its core product, NeoCore XML Information Management System (XMS), a self-constructing native XML database that reduces the cost and time to market for dynamic business applications. This release includes an optimized stand-alone server architecture, substantial support of XQuery, and the option for a Solaris 64-bit platform. NeoCore leverages the natural characteristics of XML and couples that with the company’s Digital Pattern Processing (DPP) technology to enable a fast and simple development capability. NeoCore XMS 2.6 is available Aug. 30. The Standard Edition, for 32-bit platforms, is priced at $20,000 per CPU. The Professional Edition, for 64-bit platforms, is $30,000 per CPU. www.neocore.com