Curated for content, computing, and digital experience professionals

Category: Content technology news (Page 176 of 624)

Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.

We focus on product news, but also include selected company news such as mergers and acquisitions and meaningful partnerships. All news items are edited by one of our analysts under the NewsShark byline.  See our Editorial Policy.

Note that we also publish news on X/Twitter. Follow us  @gilbane

MadCap Software Unveils Roadmap for Native XML Family of Documentation and Content Authoring Products

MadCap Software unveiled its roadmap for a complete, native XML software family designed to solve all of a company’s documentation and authoring demands. The MadCap family will include five new products– MadCap Blaze, MadCap Press, MadCap Team Server, MadCap X-Edit, and MadCap X-Edit Express, as well as enhanced versions of MadCap Analyzer, MadCap Flare, MadCap Lingo and MadCap Mimic. The integrated MadCap family will provide companies with a solution for developing and delivering content in print, online and on the Web in their language of choice. The entire MadCap product family is based on a common native XML architecture to provide a complete workflow solution, from authoring and multimedia creation; to collaboration, reporting and analysis; to translation and localization. The MadCap family features twelve integrated products for content development and delivery, collaboration, and localization. The solutions are based on the same XML architecture with Unicode support that drives MadCap’s main product, Flare, a native XML multi-channel, single-source content authoring solution. All products also utilize MadCap’s XML user interface, which enables users to take advantage of XML without writing code. The beta version of Blaze is now available as a free 30-day trial release, which can be downloaded at http://www.madcapsoftware.com/

IBM Labs Announces ProAct, Text Analytics for Call Centers

Researchers at IBM’s India Research Laboratory have developed software technology that uses sophisticated math algorithms to extract and deliver business insights hidden within the information gathered by companies during customer service calls and other interactions. The new business intelligence technology, called ProAct, is a text analytics tool, which automates previously manual analysis and evaluation of customer service calls and provides insight to help companies assess and improve their performance. ProAct provides an integrated analysis of structured information such as agent and product databases and unstructured data such as email, call logs, call transcription to identify reason for dissatisfaction, agent performance issues and typical product problems. Based on the Unstructured Information Management Analysis (UIMA) framework that IBM contributed to the open source Apache Software Foundation in 2006, the ProAct technology was initially developed as a service engagement. Now the new algorithms are being packaged in software and deployed in many IBM call center customers around the world. UIMA is an open source software framework that helps organizations build new analysis technologies that help organizations gain more insight from their unstructured information by discovering relationships, identifying patterns, and predicting outcomes. IBM uses UIMA to enable text analysis, extraction and concept search capabilities in other parts of its portfolio of enterprise search software products, including OmniFind Enterprise Edition, OmniFind Analytics Edition, and OmniFind Yahoo! Edition. http://www.research.ibm.com/irl/

Adobe Mobile Products to Ship with Windows Mobile Phones

Adobe Systems Incorporated announced that Microsoft has licensed Adobe Flash Lite software, Adobe’s Flash Player runtime specifically designed for mobile devices, to enable web browsing of Flash Player compatible content within the Internet Explorer Mobile browser in future versions of Microsoft Windows Mobile phones. Microsoft has also licensed Adobe Reader LE software for viewing Adobe Portable Document Format (PDF) documents including email attachments and web content. Both Adobe products will be made available to Original Equipment Manufacturers (OEMs) worldwide, who license Windows Mobile software. Adobe Flash Lite and Reader LE availability for Windows Mobile phones will be confirmed later. http://www.adobe.com

W3C Invites Implementations of XQuery Update Facility 1.0

The XML Query Working Group has published the Candidate Recommendation of “XQuery Update Facility 1.0.” This document defines an update facility that extends the “XML Query language, XQuery.” The XQuery Update Facility provides expressions that can be used to make persistent changes (including node insertion, deletion, modification, and creation) to instances of the XQuery 1.0 and XPath 2.0 Data Model. The Working Group also published two additional documents that will become Working Group notes– ” XQuery Update Facility 1.0 Requirements” and “XQuery Update Facility 1.0 Use Cases.” http://www.w3.org/XML/Query/

SYSTRAN Launches Enterprise Server 6 Solution

SYSTRAN announced the release of SYSTRAN Enterprise Server 6, a solution that meets the full range of enterprise language translation needs. Enterprise Server 6 enables corporate users to understand multilingual information in real-time and to deliver consistent and validated translations enabling them to follow best business practices and communicate across different languages. Available in three editions targeted to the small and midsized businesses and enterprise platforms, Enterprise Server 6 addresses complex translation tasks and provides a workbench for managing translation projects. The solution automatically translates all types of documents and files ranging from manuals, procedures, reports, product and support information, content applications, websites, and all written texts. It translates most file types through a Web-based interface or a SYSTRAN Toolbar available on the user desktop. Corporations can integrate it into enterprise applications to drive multilingual information in and across channels, like the enterprise content management system, portal, search, website, etc. Common uses include adding an online translation service to the corporate intranet, on-demand website translation, localization for document workflows, integration with content management systems, databases, and other enterprise applications. SYSTRAN Enterprise Server 6, Workgroup Edition is designed for the small enterprise Intranet with up to 100 users. Price starts at $15,000. SYSTRAN Enterprise Server 6, Standard Edition is designed for the midsize Intranet or Extranet with up to 2,500 users using the Online Tools and Application Packs. Price starts at $30,000. SYSTRAN Enterprise Server 6, Global Edition is designed for enterprises with advanced translation requirements with unlimited user access. Price starts at $150,000. http://www.systransoft.com/

X1 Unveils New Enterprise Search Suite for Symantec Enterprise Vault

X1 Technologies, Inc., released a new enterprise search suite for Symantec Enterprise Vault. X1 Search Suite for Symantec Enterprise Vault provides an intuitive graphical interface to find, preview and act upon documents, email and attachments regardless of location. The X1 Search Suite for Symantec Enterprise Vault enhances customer productivity by providing the ability to search both the contents of the Vault and data residing in email applications and files. The X1 Search Suite for Symantec Enterprise Vault consists of three components. The first two consist of the scalable X1 Enterprise Server combined with the X1 Content Connector for Symantec Enterprise Vault that provide true search federation and do not duplicate data. By using native API connectivity, the security of the user’s company security model is preserved and does not facilitate retention policy violations. Lastly, the X1 Suite includes the X1 Enterprise Search Client which provides a single search interface where users can search multiple vaults along with data in 3rd party email packages and in over 400 file formats. Users can then use the X1 client to preview and act upon the search results; including native Symantec Enterprise Vault actions. http://www.x1.com

Near-Time Announces Near-Time Connection for Mobile Collaboration

Near-Time announced the availability of Near-Time Connection, an extension of Near-Time’s collaboration and publishing capabilities for mobile devices and other Web platforms. Near-Time Connection packages the functionality of Near-Time into a Widget, providing a flexible way to access content and interact with users associated with Near-Time spaces from smart phones, blogs or personalized homepage portals like iGoogle. Near-Time Connection is free to Near-Time users. Near-Time Connection gives users an interactive platform that lets them stay plugged into their Near-Time community no matter how they choose to view their content. The authoring environment, similar to that of Near-Time’s desktop offerings, enables users to remain active in their Near-Time communities when on the road or using a homepage portal. Users can embed other Near-Time Widgets, tag content for better search capabilities, and follow comment summaries, threads and Near-Time picks. http://www.near-time.com/

IBM Announces Services for Collaboration and Social Networking for Business

IBM announced new services to help organizations use collaboration and social networking to maximize employee talent and performance. The Enterprise Adaptability services include a methodology to determine the return on investment of social networking, use of large scale communications programs to jumpstart adoption, automatic identification of key talent, and social network analysis. With Enterprise Adaptability companies can learn how to embed Web 2.0 technologies into the fabric of business operations, allowing employees, partners and customers to communicate, establish new business relationships and make real-time decisions within the context of their everyday work. Enterprise Adaptability combines software from IBM Lotus Software and FileNet with consulting from IBM Global Business Services’ Human Capital Management practice. http://www.ibm.com

« Older posts Newer posts »

© 2024 The Gilbane Advisor

Theme by Anders NorenUp ↑