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Category: Content technology news (Page 157 of 648)

Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.

We focus on product news, but also include selected company news such as mergers and acquisitions and meaningful partnerships. All news items are edited by one of our analysts under the NewsShark byline.  See our Editorial Policy.

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Adobe and ServiceNow announce global availability of integration

Adobe and ServiceNow announced the availability of its partnership integration connecting data from Adobe Experience Platform and ServiceNow’s Customer Service Management workflow product to enable more seamless, connected customer experiences. Connecting Adobe Experience Platform, its Customer Experience Management (CXM) platform, and ServiceNow’s Customer Service Management product provides brands with a more complete view of the customer. Through this integration, Adobe and ServiceNow joint customers can:

  • Establish Context to Drive Brand Loyalty
    Enterprises are often challenged by navigating internal silos of data pertaining to interactions with their customers. This integration creates data workflows that removes those barriers and connects marketing and customer service organizations.
  • Gain Deeper Insights for Personalization
    Great experiences are built on the understanding of a customer’s journey. Customers can streamline work between teams by aggregating data during the “evaluate” and “purchase” touchpoints, and capture service interactions to ultimately build rich, real-time customer profiles.
  • Improve Customer Experiences
    A seamless customer experience allows for anticipating needs before they arise. With ServiceNow, organizations will understand which products or services the customer owns and uses, allowing organizations to drive towards greater personalization.

www.adobe.comwww.servicenow.com

W3C launches Multilingual Web Language Technology Working Group

W3C announced new work to make it easier for people to create Web content in the world’s languages. The lack of standards for exchanging information about translations is estimated to cost the industry as much as 20% more in translation costs, amounting to billions of dollars. In addition, barriers to distributing content in more than one language mean lost business. Multinational companies often need to translate Web content into dozens of languages simultaneously, and public bodies from Europe and India typically must communicate with citizens in many languages. As the Web becomes more diverse linguistically, translation demands will continue to grow.

The MultilingualWeb–LT (Language Technology) Working Group will develop standard ways to support the (automatic and manual) translation and adaptation of Web content to local needs, from its creation to its delivery to end users. The MultilingualWeb-LT Working Group receives funding from the European Commission (project name LT-Web) through the Seventh Framework Programme (FP7).

Informatica Delivers Data Parser for Hadoop

Informatica Corporation, the provider of data integration software, announced the immediate availability of Informatica HParser, a data parsing transformation solution for Hadoop environments. Informatica HParser runs on distributions of Apache Hadoop, exploiting the parallelism of the MapReduce framework to efficiently turn unstructured complex data, such as web logs, social media data, call detail records and other data formats, into a structured or semi-structured format in Hadoop. Once transformed into a more structured format, the data can be used and validated to drive business insights and improve operations. Available in a free community edition and commercial editions, Informatica HParser provides organizations with the solution they require to extract the value of complex, unstructured data. http://www.informatica.com

Integrated Dynamic Schema.org Support in Webnodes CMS v3.7

Webnodes has announced CMS to have dynamic support for Schema.org. The new feature has an intuitive vocabulary mapping user interface as well as a code API and Asp.Net controls to streamline the work for site developers. The Webnodes CMS ontology management user interface provides a separation between data, data model and presentation layout. Schema.org which is all about making search engines understand the meaning of your content is a natural extension to the semantic core engine.  http://www.webnodes.com

Adobe Acquires Auditude

Adobe Systems Incorporated announced that it has acquired privately held Auditude Inc., a provider of video ad management and monetization technologies for premium publishers and media companies. Supporting video ad management and monetization delivered via an open architecture platform, Auditude lets premium publishers and media companies create a high-quality, TV-like, multi-device advertising experience that is an essential component to viewer loyalty and attracting major brand advertisers. features of the Auditude platform include: easy integration into content management and other video operations systems; precise targeting capabilities; flexible ad placement and ad product offerings; intuitive sales rights management; access to and control of incremental advertising demand; and cross-device workflow.  http://www.auditude.com/ http://www.adobe.com/

MarkLogic 5 Announced for Big Data in the Enterprise

MarkLogic Corporation announced the availability of MarkLogic 5, the latest version of its product designed for Big Data applications across the enterprise. MarkLogic 5 defines Big Data by empowering organizations to build Big Data applications that make information actionable. With MarkLogic 5, organizations analyze structured, unstructured, and semi-structured data in the same application. A key feature is the MarkLogic Connector for Hadoop. www.marklogic.com

IBM Unveils Big Data Software

IBM unveiled new software for managing and analyzing big data to the workplace. The new offerings span a wide variety of big data and business analytics technologies across multiple platforms from mobile devices to the data center to IBM’s SmartCloud. Now employees from any department inside an organization can explore unstructured data such as Twitter feeds, Facebook posts, weather data, log files, genomic data and video, and make sense of it as part of their everyday work experience. IBM is also placing the power of mobile analytics into the hands of iPad users with a free download in Apple’s iTunes Store. The new software is designed to help employees in industries such as financial services, healthcare, government, communications, retail, and travel and transportation use and benefit from business analytics on the go. IBM is delivering new analytics and information management offerings: New Hadoop-based analytics software on the cloud, which helps employees tap into massive amounts of unstructured data from a variety of sources including social networks, mobile devices and sensors; New mobile analytics software for iPad users; and new predictive analytics software with a mapping feature that can be used across industries for marketing campaigns, retail store allocation, crime prevention, and academic assessment. http://www.ibm.com/

Adobe Announces Availability of AudienceResearch

Adobe Systems Incorporated announced the immediate availability of Adobe AudienceResearch, a new audience measurement tool that provides publishers and digital marketers with certified metrics on the size and engagement of digital audiences for websites, mobile applications and digital magazine editions. These key metrics are captured by Adobe SiteCatalyst, an online analytics application, and provide publishers with the information critical to attract advertising dollars. AudienceResearch is available at no additional cost to SiteCatalyst customers. In conjunction with AudienceResearch, the company also announced the general availability of the Adobe Audience Certification Program. Under this program, publishers become Adobe Certified Publishers, meaning Adobe has certified that their digital audience data meets certain criteria regarding the accuracy of data collection and reporting. Adobe Certified Publishers can contribute their data to the AudienceResearch tool. AudienceResearch provides census-based measurement of metrics, meaning that the metrics are generated by counting all relevant traffic, a method considered more accurate and representative of actual traffic and behavior than panel-based methods. Panel-based methods monitor the behavior of a small group of volunteer consumers (i.e. the panel) and then use statistics to generate estimate metrics. The statistically generated results from panel-based estimates often differ significantly from census-based results and have been a point of controversy in the advertising industry. Additionally, publishers using the Adobe Digital Publishing Suite to create digital magazine editions for tablet devices may elect to have their metrics automatically certified as analytics is natively built into the Digital Publishing Suite. This native integration ensures the integrity of data collection. http://www.adobe.com/

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