The Gilbane Advisor

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Bluenog Releases ICE 4.5

Bluenog announced the availability of Bluenog ICE 4.5, an Enterprise 2.0 application development platform built on pre-integrated open source collaboration, content management, presentation and reporting projects. ICE 4.5’s Integrated Collaborative Environment of content management, portal, and business intelligence software now includes an Enterprise Wiki, secure group calendaring features and enhanced centralized administration. ICE 4.5 aggregates functionality from over a dozen open source projects into a single commercial product, with additional integration and features, all supported by Bluenog. This pre-integration helps eliminate the need for developers to manually code features such as security permissions and access to legacy systems across all their applications. Based on the JSPWiki open source project, ICE 4.5 allows users to create and share content through a portal interface. Stored in a secure, enterprise-wide repository, all Wiki pages can be searched, with access permissions defined at the Wiki and page level. ICE 4.5 also introduces an enterprise group calendaring application based on the open source project, Bedework. Bluenog has extended Bedework with secure, restricted access to calendars based on user, group and role. Another feature introduced in ICE 4.5 is ICE Central. This Central Administrative Console includes an improved interface for handling user groups and permissions across ICE’s CMS and Portal components. Additionally, its propagation tool enables bulk import/export of ICE CMS Content Types and Content Data assets. The new release extends ICE’s CMS functionality with an enhanced rich text editor and configurable HTML cleaner. These new features allow for a more customizable, browser friendly Ajax-compatible style. Bluenog ICE 4.5 will be generally available June 30, 2009. Bluenog ICE 4.5 is available via annual subscription and includes 9×5 support. Priced per-server rather than per-CPU or per-user. http://www.bluenog.com/

SimpleFeed Adds Twitter Support

SimpleFeed, Inc. announced customers can now publish any content in SimpleFeed into their Twitter accounts. Customers and prospects increasingly want to subscribe to news, offers and other information via Twitter. SimpleFeed creates, manages and measures syndicated content for large corporations. To create feeds for its customers, SimpleFeed integrates with many sources of content – republishing of existing RSS Feeds, content management system integrations, web services integrations, data feed integrations, HTML scraping and manual content entry. SimpleFeed Enterprise Twitter publishing enables marketers to publish any of this content into their Twitter streams. Features of SimpleFeed Enterprise publishing include:Publish any content in SimpleFeed to multiple Twitter accounts; Publish to specific Twitter accounts based on content tagging;  Control of the publishing process via the SimpleFeed User Management System; Publish once to everywhere – Feeds, Twitter, Web Sites; Custom publish content (not just title and link); Support for tinyurl and bit.ly; and Enterprise level support. http://www.simplefeed.com/twitter.htm

Enterprise 2.0 Conference Predictions

The Enterprise 2.0 Conference begins this evening in Boston. Conference organizers indicate that there are approximately 1,500 people registered for the event, which has become the largest one for those interested in the use of Web 2.0 technologies inside business organizations.

The most valuable part of last year’s conference was the case studies on Enterprise 2.0 (E2.0) from early adopter organizations like Lockheed Martin and the Central Intelligence Agency. They presented an early argument for how and why Web 2.0 could be used by businesses.

Here are some things that I anticipate encountering at the E2.0 Conference this year:

  • a few more case studies from end user organizations, but not enough to indicate that we’ve reached a tipping point in the E2.0 market
  • an acknowledgement that there are still not enough data and case studies to allow us to identify best practices in social software usage
  • that entrenched organizational culture remains the single largest obstacle to businesses trying to deploy social software
  • a nascent understanding that E2.0 projects must touch specific, cross-organizational business processes in order to drive transformation and provide benefit
  • a growing realization that the E2.0 adoption will not accelerate meaningfully until more conservative organizations hear and see how other companies have achieved specific business results and return on investment
  • a new awareness that social software and its implementations must include user, process, and tool analytics if we are ever to build a ROI case that is stated in terms of currency, not anecdotes
  • that more software vendors that have entered the E2.0 market, attracted by the size of the business opportunity around social software
  • a poor opinion of, and potentially some backlash against, Microsoft SharePoint as the foundation of an E2.0 solution; this will be tempered, however, by a belief that SharePoint 2010 will be a game changer and upset the current dynamics of the social software market
  • an absence of understanding that social interactions are content-centric and, therefore, that user generated content must be managed in much the same manner as more formal documents

So there are some of my predictions for take-aways from this year’s E2.0 conference. I will publish a post-conference list of what I actually did hear and learn. That should make for some interesting comparison with today’s post; we will learn if my sense of the state of the market was accurate or just plain off.

In the meanwhile, I will be live-tweeting some of the sessions I attend so you can get a sense of what is being discussed at the E2.0 Conference on the fly. You can see my live tweets by following my event feed on Twitter.

MuseGlobal and Specialty Systems Partner

MuseGlobal announced a partnership with Specialty Systems, Inc., a company focusing on innovative information systems solutions to Federal, State and Local Government customers. Specialty Systems, Inc. is partnering with MuseGlobal to provide the systems integration expertise to engineer law enforcement and homeland security applications built on MuseGlobal’s MuseConnect, which provides federated search and harvesting technologies, with a library of more than 6,000 pre-built source connectors. The applications resulting from this partnership will incorporate unified information access allowing structured data from database sources; semi-structured data from spreadsheets, forms and XML sources; unstructured data from web sites, documents, email; and rich media such as images, video and audio information to be accessed simultaneously from internal databases and external sources.  This information is gathered on the fly, and unified for immediate presentation to the requestor. http://www.specialtysystems.com, http://www.museglobal.com

New Content Globalization Case Study: FICO

Positioning content practices as strategic, making business cases that get funding, and selling up within the organization are among the most common challenges presented to Gilbane Group analysts in conversations with users, adopters, and buyers of content technologies. Our advice to clients always includes aligning the target investment with the strategic goals and objectives of the business. By placing content practices and infrastructures directly in the path of promises to customers and shareholders, managers improve their chances of securing financial and sponsorship support. In some cases, they can effect innovative change that not only advances their domain’s capabilities but also results in new value creation for the enterprise.

Gilbane believes that true innovation delivers new value to organizations that are willing to take the risks associated with fundamental, qualitative change. The innovations resulting from FICO’s alignment of product and content development practices with business strategies are object lessons for any organization that needs to compete effectively in global markets.

Download the FICO story here: Innovation3: The FICO Formula for Agile Global Expansion

Listen to the webinar archive here: Innovating for Agility: Global Content Practices at FICO

SDL Tridion Integrates Q-go Natural Language Search into Web Content Management

SDL Tridion announced that it has partnered with Q-go to provide an integrated Natural Language Search engine within SDL Tridion’s web content management platform. The solution provides the online search environment within websites only targeted and relevant search results. Q-go’s Natural Language Search is now accessible from within the SDL Tridion web content management environment. Content editors are able to create model questions in the Q-go component of the SDL Tridion platform. This means that the most common questions pertaining to products and the website itself can be targeted and answered by web content editors, creating streamlined content and vastly increased relevance of searches. The integration also means that only one interface is needed to update the entire website, which can be done anywhere, anytime. You can find more information on the integration at the eXtensions Community of  http://www.sdltridionworld.com

Mark Logic Releases MarkLogic Toolkit for Excel

Mark Logic Corporation released the MarkLogic Toolkit for Excel. This new offering provides users a free way to integrate Microsoft Office Excel 2007 with MarkLogic Server. Earlier this year, Mark Logic  delivered a Toolkit for Word and a Connector for SharePoint. Together, these offerings allow users to extend the functionality of Microsoft Office products and build applications leveraging the native document format, Office Open XML (OOXML). Distributed under an open source model, MarkLogic Toolkit for Excel comes with an Excel add-in that allows users to deploy information applications into Excel, comprehensive libraries for managing and manipulating Excel data, and a sample application that leverages best practices. The MarkLogic Toolkit for Excel offers greater search functionality, allowing organizations to search across their Excel files for worksheets, cells, and formulas. Search results can be imported directly into the workbooks that users are actively authoring. Workbooks, worksheets, formulas, and cells can be exported directly from active Excel documents to MarkLogic Server for immediate use by queries and applications. The Toolkit for Excel allows customers to easily create new Excel workbooks from existing XML documents. Users can now manipulate and re-use workbooks stored in the repository with a built-in XQuery library. For instance, a financial services firm can replace the manual process of cutting-and-pasting information from XBRL documents to create reports in Excel with an automated system. Utilizing Toolkit for Excel, this streamlined process extracts relevant sections of XBRL reports, combines them, and saves them as an Excel file. The Toolkit also allows users to add and edit multiple custom metadata documents across workbooks. This improves the ability for users to discover and reuse information contained in Excel spreadsheets. To download MarkLogic Toolkit for Excel, visit the Mark Logic Developer Workshop located at http://developer.marklogic.com/code/, http://www.marklogic.com

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