Canto announced the immediate availability of Cumulus 7.5.3, a minor update that improves the performance and reliability of the entire Cumulus product line. The company says that Cumulus 7.5.3 is running on the recently released Service Pack 1 for Windows Vista, and OS X Leopard performance and reliability continues to be stable since the release of version 7.5.2, though a handful of improvements have been made to support Apple’s latest OS even better. Canto recommends all customers upgrade to Cumulus 7.5.3, regardless of operating system, to benefit from global fixes and improvements. Customers on active service agreements can download the update free of charge from Canto’s Customer Portal. The Cumulus product line was last updated in December, 2007, with the release of Cumulus 7.5.2. http:/www.canto.com/
Author: NewsShark (Page 188 of 740)
BEA Systems announced the release of its BEA AquaLogic User Interaction suite of products, including new versions of BEA AquaLogic Interaction, BEA AquaLogic Interaction Collaboration and BEA AquaLogic Analytics. These new releases are designed to help companies deliver new workplace strategies via BEA’s cross-platform web suite. With the new BEA AquaLogic User Interaction release, customers can create richer, more interactive profile pages, deliver customizable user experiences and multi-channel interfaces, leverage full RSS capabilities, and enable human networks to create social applications that enhance worker productivity, group collaboration, and community innovation. The new release of BEA AquaLogic Interaction 6.5 delivers a social computing platform with a variety of new features that can help users harness the implicit interactions of day-to-day business – project updates, new documents, process steps, key relationships, expertise, data changes in underlying systems – that are often shared inefficiently through email. The release also introduces improved usability designed to help knowledge workers more easily share community information, find specific expertise and communicate more flexibly, by providing tools that are user-driven and community-centric, and by immersing users in a flexible collaborative experience bolstered by desktop, RSS and Web-based tools. BEA AquaLogic Interaction Collaboration 4.5 extends existing capabilities with enhanced notification options, deeper Microsoft Office integration, enhanced metadata support and general infrastructure enhancements. http://www.bea.com/
Interwoven, Inc, announced that it is now offering the recently acquired Optimost real-time multivariable testing and Website optimization capabilities to the Asia-Pacific (APAC) region. The Interwoven Optimost Website optimization solution allows online marketers to get more from their existing customer acquisition and Website investments by maximizing online conversion rates. The solution identifies the most compelling combination of Web content and design by exposing different combinations of online content elements to different visitors and then measuring visitors’ actions. As part of this announcement, Interwoven also will be growing its network of Interwoven Optimost service specialists, and will be expanding its Interwoven Optimost certification process to APAC interactive marketing firms. http://www.interwoven.com/
Zimbra, a Yahoo! (Nasdaq:YHOO) company, announced the availability of its ZimbraME (Java Mobile Edition) client and source code for businesses. Users of any Java-enabled mobile phone will have access to a complete collaboration solution. The ZimbraME client provides Zimbra Collaboration Suite (ZCS) Open Source and Network Edition users worldwide with free access to the Zimbra experience with e-mail and calendar on mass-market Java-enabled mobile phones. This extends Zimbra’s reach of services to a broade range of devices available. ZimbraME is an over the air downloadable Java-based application for mobile devices that allows ZCS users to access their mail, contacts and calendars. It retains the search capability found in the Zimbra AJAX client. ZimbraME source code is available to the Zimbra community for feedback and enhancement, as well as to implement ZimbraME on the devices of their choice. Mobile devices supporting ZimbraME include the BlackBerry 8800 and 8820 series; the Motorola RAZR2; Nokia E61 and N73 handsets; the Sony-Ericsson W950i handset; and the Samsung SGH-E900 handset, adding to Zimbra’s support for wireless platforms that includes Symbian, Windows Mobile, Palm and iPhone. Additionally, Zimbra supports native sync to BlackBerry handsets via the BlackBerry Enterprise Server. The ZCS 5.0 Open Source Edition is free. The commercially supported ZCS 5.0 Network Edition is available for a 60-day free trial on the Zimbra website. http://www.zimbra.com
The World WIde Web Consortium XML Query Working Group has published two First Public Working Drafts: “XQuery Scripting Extension 1.0” and “XQuery Scripting Extension 1.0 Use Cases.” The former defines an extension to XQuery 1.0 and XQuery Update facility. Expressions can be evaluated in a specific order, with later expressions seeing the effects of the expressions that came before them. This specification introduces the concept of a block with local variable declarations, as well as several new kinds of expressions, including assignment, while, continue, break, and exit expressions. The latter specification includes the usage scenarios that motivate the changes in the former. http://www.w3.org/TR/2008/WD-xquery-sx-10-20080328/. Also see https://gilbane.com/2008/03/first_public_working_draft_of/
SDL announced the release of SDL Global Authoring Management System, a global authoring system based on SDL AuthorAssistant. The system is used to help companies to improve brand consistency, increase the efficiency of their global authoring process and reduce time-to-market for global content. Through its centralized system which checks against corporate assets, SDL Global Authoring Management System (SDL Global AMS) enables enterprise-wide consistency of terminology, style and linguistic best practices, as well as maximizing the reuse of previously written content. The upgraded system is now tightly linked with SDL’s automated translation technology, allowing authors to create content that is better prepared for automated translation. The post-processing required from automated translation is then significantly reduced. Other enhancements in SDL Global Authoring Management System include sophisticated linguistic and grammatical enhancements, enhanced collaboration throughout the content lifecycle, and centralized access for enterprise-wide configuration and profile management. For more information on SDL Global Authoring Management System visit http://www.sdl.com
MadCap Software unveiled its roadmap for a complete, native XML software family designed to solve all of a company’s documentation and authoring demands. The MadCap family will include five new products– MadCap Blaze, MadCap Press, MadCap Team Server, MadCap X-Edit, and MadCap X-Edit Express, as well as enhanced versions of MadCap Analyzer, MadCap Flare, MadCap Lingo and MadCap Mimic. The integrated MadCap family will provide companies with a solution for developing and delivering content in print, online and on the Web in their language of choice. The entire MadCap product family is based on a common native XML architecture to provide a complete workflow solution, from authoring and multimedia creation; to collaboration, reporting and analysis; to translation and localization. The MadCap family features twelve integrated products for content development and delivery, collaboration, and localization. The solutions are based on the same XML architecture with Unicode support that drives MadCap’s main product, Flare, a native XML multi-channel, single-source content authoring solution. All products also utilize MadCap’s XML user interface, which enables users to take advantage of XML without writing code. The beta version of Blaze is now available as a free 30-day trial release, which can be downloaded at http://www.madcapsoftware.com/
Researchers at IBM’s India Research Laboratory have developed software technology that uses sophisticated math algorithms to extract and deliver business insights hidden within the information gathered by companies during customer service calls and other interactions. The new business intelligence technology, called ProAct, is a text analytics tool, which automates previously manual analysis and evaluation of customer service calls and provides insight to help companies assess and improve their performance. ProAct provides an integrated analysis of structured information such as agent and product databases and unstructured data such as email, call logs, call transcription to identify reason for dissatisfaction, agent performance issues and typical product problems. Based on the Unstructured Information Management Analysis (UIMA) framework that IBM contributed to the open source Apache Software Foundation in 2006, the ProAct technology was initially developed as a service engagement. Now the new algorithms are being packaged in software and deployed in many IBM call center customers around the world. UIMA is an open source software framework that helps organizations build new analysis technologies that help organizations gain more insight from their unstructured information by discovering relationships, identifying patterns, and predicting outcomes. IBM uses UIMA to enable text analysis, extraction and concept search capabilities in other parts of its portfolio of enterprise search software products, including OmniFind Enterprise Edition, OmniFind Analytics Edition, and OmniFind Yahoo! Edition. http://www.research.ibm.com/irl/
