Clarabridge announced the general availability of Clarabridge Enterprise 4. Clarabridge Enterprise 4 includes the addition of an Ad-Hoc Uploader, upgrades to the Natural Language Processing (NLP) and Sentiment Engines, new collaboration tools in the Classification Suite and built-in Early Warnings and Alerts. Sentiment Engine Upgrades: clause-based sentiment and classification, along with a multitude of core engine enhancements; as well as added support for classifying data in foreign languages. Classification Templates to provide quick-start templates for analysts developing category models. Collaboration changes such as locking of models to prevent changes, rule history and roll back functionality, color-coding as a visual aid for maintaining models, and a preview feature. Early Warnings & Alerts: statistical warning and alert engines aimed at helping users proactively address customer experience issues by alerting them to anything that exceed defined thresholds. Ad-Hoc Uploader: The Ad-Hoc Uploader is designed to upload feedback sources for analysis directly from browsers. http://www.clarabridge.com/
Author: NewsShark (Page 153 of 724)
TERMINALFOUR launched the latest release of Site Manager 7.0, a new edition of its web content management system (WCM). This release includes changes in ease-of-use, multilingual, intuitiveness, integration with external systems and the availability on major platforms and web browsers. Site Manager 7.0 introduces web technologies allowing content contributors to publish and share documents, photos and video stored in other third party systems. It complies with Accessibility Guidelines and total internet browser guidelines. The existing user interface has been enhanced by including Ajax functionality. While some of the improvements are visible, there are also hundreds of very minor improvements to menu structures, labels and features based entirely on client feedback and the user testing process. Significant enhancements have been made to its media library, SEO checking, accessibility checking, support for third party security plug-ins, shared folders via the WebDav protocol and multi-lingual capabilities. The solution should now allow for all or part of the content repository and media library within Site Manager, based on security rights and roles, to be exposed to users a type of file server. This allows users to publish content by saving from common desktop applications using the standard “save as” function. Large volumes of content, such as a library of photos or videos, can be published using standard Windows/Apple copy or move functionality. For Web Developers all key assets such as web site style sheets, images, JavaScript files can also be shared using this feature so developers can make updates directly from products such as Dreamweaver, Photoshop or Microsoft Visual Studio. TERMINALFOUR Site Manager’s in-context editor “Direct Edit”, which allows occasional users to visually make changes to content has been completely redeveloped from the ground up. TERMINALFOUR Site Manager allows users to select documents, content, photos or even video from third party Document Management and Digital Asset Management systems such as Microsoft Sharepoint, EMC Documentum, Alfresco, and Opentext Livelink. http://www.terminalfour.com/
Sitecore announced that its Web CMS solution can now be integrated with Telligent Community, social software designed for organizations to create interactive communities to listen to and engage internal and external audiences. Combining these solutions should give organizations the ability to harness all of their content within the rest of their Web properties. The goal of the Sitecore integration package is to provide centralized security handling and the ability to interchange the content between Sitecore and Telligent Community solutions. With the security integration providing single sign-on functionality, the user signs into the Sitecore CMS and gets simultaneously signed into Telligent Community. The security integration also simplifies the user creation, so users only need to be created in Sitecore CMS and are automatically transferred to Telligent Community upon first login. The content sharing features provide the ability to mix social media applications and Web content within a website, giving users a combined experience of both types of content. The integration module supports content repurposing for Telligent Community forums, blogs and media galleries as well membership information. Social content can either be reused directly or it can be filtered based on the current user’s rights and group memberships. http://www.sitecore.net/ http://telligent.com/
Publishers Press, a publication printer and content distribution provider, announced two new partnerships that will support the company’s content management and distribution initiative. Publishers Press has partnered with Mark Logic as its content repository, and Atex/Temis for content enrichment. The web content management (WCM) portion uses Polopoly software by Atex. This system should allow clients to manage content for print and web distribution and will be available on a software as a service (SaaS) model. The system also integrates with the company’s other digital offerings such as e-mail marketing, digital editions, and analytics. http://www.pubpress.com
JustSystems announced the availability of XMetaL Author Enterprise 6.0 and XMetaL Reviewer 6.0, the latest versions of the company’s collaborative XML structured authoring and document reviewing software tools. New in this release is an integration between the two products that unifies the XML authoring process with real-time, distributed web-based reviewing to accelerate documentation cycle. The XMetaL Author Enterprise 6.0 and XMetaL Reviewer 6.0 integration is designed for unified authoring and reviewing, so that authors have tools to initiate and manage reviews as well as a set of specialized editing commands that help them directly act upon suggestions. This integration works with the Darwin Information Typing Architecture (DITA) standard as well as other industry standards. Other key features of the new release include– an unlimited number of documents can now be managed within the realm of a single project; a rendition can be associated with the project and used for direct navigation from the place in the final document’s layout to the originating topic that is under review; and arbitrary attachments can be associated in any number with projects, project cycles and drafts. http://www.justsystems.com
Adobe Systems Incorporated (Nasdaq:ADBE) announced the availability of Adobe LiveCycle Enterprise Suite 2 (ES2), a major software release enabling businesses and governments to build applications to improve interactions with customers and constituents across devices and channels. LiveCycle ES2 provides a rich Internet application (RIA) framework for building customizable RIA workspaces, mobile and desktop access to critical applications, and deployment in the cloud. Adobe LiveCycle Workspace ES2 Mobile offers access to LiveCycle ES2 from iPhone, Blackberry and Windows mobile devices. Adobe LiveCycle Launchpad ES2, an Adobe AIR application, provides easy access on the desktop to kick-start LiveCycle ES services such as Adobe LiveCycle PDF Generator ES2. Adobe LiveCycle Mosaic ES2 is a composite RIA framework for rapidly assembling and engaging activity-centric enterprise applications. LiveCycle Mosaic ES2 provides knowledge workers with real-time, contextual information from multiple sources in a single, personalized view. Developers can extend existing applications by exposing their business logic and user interfaces into application “tiles” that can be assembled to create unified views. Adobe enterprise customers will have the option to deploy LiveCycle ES2 in the cloud, hosted in the Amazon Web Services cloud computing environment. LiveCycle ES2 Solution Accelerators now include‚Äî human capital management, eSubmissions, correspondence management, new account enrollment and services and benefits delivery. LiveCycle Forms ES2 streamlines format-driven business processes and improves data accuracy and LiveCycle Reader Extensions ES2 activates functionality within Adobe Reader, extending document and form-based operations outside an organization. New features allow users to generate RIA interfaces that leverage shared data models. Document and Information Security‚ LiveCycle can now apply rights management on the server to Microsoft Office documents for automated secure document workflows. Adobe LiveCycle Process Management ES2 enables business users to manage ad-hoc content reviews without involving IT. Users can publish content, create a list of reviewers and define approval stages, deadlines and escalation guidelines. The content can then be automatically converted into PDF, enabled for inline commenting, rights protection and distribution. Users can monitor and modify the process at any time. Adobe LiveCycle ES2 is currently available worldwide. The Adobe LiveCycle ES2 cloud deployment option is expected to become available in early 2010. http://www.adobe.com/livecycle
Open Text Corporation (NASDAQ: OTEX, TSX: OTC) announced a new release of its enterprise portal solution, Vignette Portal version 8.0. Vignette Portal 8.0 simplifies the administration and creation of dynamic, content-rich Web sites with the ability to rapidly syndicate portal applications across Web properties powered by multiple systems. Portal 8.0 enables additional social media capabilities that align with Open Text’s development of Enterprise 2.0 solutions. Open Text recently announced that it plans to enhance its ECM Suite with Web solutions powered by technology from its existing Web Solutions and Vignette. Vignette Portal 8.0, together with the user experience foundation of Vignette Community Applications, provides organizations with more than 100 social portlets that add capabilities such as wikis, blogs, idea sharing and event calendars to any portal site. Additionally, Vignette Portal 8.0 provides user presentation services to the upcoming Vignette Content Management version 8.0 release, slated for Q4 2009. Vignette Portal 8.0 is available immediately. http://www.vignette.com, http://www.opentext.com/
The annual analyst keynote panel at the sixth annual Gilbane Boston Conference, produced by The Gilbane Group and Lighthouse Seminars, to take place December 1- 3, 2009, in Boston, MA, hosts leading industry analysts who will debate What’s Real, What’s Hype, and What’s Coming in content management and collaboration. Industry analysts from different firms speak at all Gilbane events to make sure conference attendees hear differing opinions from a wide variety of expert sources. A second, third, fourth or fifth opinion will ensure IT and business managers don’t make ill-informed decisions about critical content and information technologies or strategies. Some of the topics to be debated are: How the upcoming release of SharePoint 2010 & Office 2010 with affect the web and enterprise content management, search, and collaboration markets; What organizations are finding when they deploy enterprise social software; What companies should be doing about managing user-generated content; Whether it is time to seriously invest in mobile content applications, and; How companies are engaging customers with multi-lingual web sites. “Industry Analyst Debate: What’s Real, What’s Hype, and What’s Coming” will be a lively, interactive debate guaranteed to be both informative and fun. Participants include moderator, Frank Gilbane, CEO Gilbane Group, and panelists: Melissa Webster, Vice President, Content & Digital Media Technologies, IDC; Stephen Powers, Senior Analyst, Forrester; Dale Waldt, Senior Analyst, Gilbane Group; Kathleen Reidy, Senior Analyst, 451 Group; and Guy Creese, VP & Research Director, Collaboration and Content Strategies, Burton Group. Conference attendees are encouraged to come with questions, and can also suggest questions in advance via our social media channels or email. See http://gilbaneboston.com/conference_program.html#K2, http://twitter.com/gilbaneboston
