A couple of observations about tablets in the enterprise:
- Tablets of all dimensions have a role in enterprise use, as do all types of personal computing devices.
- BYOD is certainly a challenge for some organizations, but is a reminder of how we should have been managing data all along.
Tablets and other personal computing devices in the enterprise
One reaction to Apple’s iPad mini last week was that it would change the dynamic of Apple’s market for tablets since a 7″ inch tablet is more appropriate for consumers so enterprises would stick to the 10″ versions. The only thing correct about this view is that the tablet market will change. But we don’t know how – use-cases are evolving and there are way too many variables beyond physical size. It seems just as likely that the iPad mini form-factor could grow faster in enterprises than the full size iPad. In any case there are certainly enterprise use cases for a smaller, cheaper iPad, especially since those seem to be the only significant differences, and there is no apparent app development cost or learning curve further easing enterprise adoption.
But the bigger point is that enterprises need to be able to support not only multiple tablet and smartphone form factors but a large subset of an unpredictably large set of personal device types.
This is not a new challenge, it is simply one that is accelerating because of the decreasing costs and increasing ease of device development. “Personal” devices in enterprises are not new – employees have often used their own personal computers especially as they shrunk in cost and to BYOD notebook size. Tablets and phones are the next step, but enterprises will soon be dealing with watches, wearable computing, and implants which is why…
BYOD strategies need to focus on the data not the devices
The BYOD continuum is also largely additive – employees aren’t just replacing devices but often using multiple devices to access and process much of the same data – keeping up with the variety and volume and versions of personal devices is hopeless. A BYOD management strategy that focuses on device management will at best have a negative impact on productivity, will certainly increase costs, and most likely fail. There are environments and applications where data security is critical enough to warrant the overhead of a device management strategy that approaches being fail-proof, but even in these cases the focus should be on the data itself with device control as a backup where it makes sense.
It may not be much easier to manage the data independently but that’s the ball to keep your eye on.
