Curated for content, computing, and digital experience professionals

Month: February 2017

Gilbane Advisor 2-28-17 — digital twin, IoT, wearables, product-market fit, CX

IBM Watson IoT and the digital twin. Industry 4.0.

James Governor pulls together some thoughts and interesting examples of the digital twin model. His post was inspired by an IBM event with large industry customers, but as he suggests, the model has broader relevance. I would say the proliferation of IoT and integration with back-end and front-end applications means the digital twin model may be useful for understanding the digital transformation potential of any physical product — well, at least as a thought experiment.

… “digital twin” – a digital model of the product and service from design to production, service and support. GE has been touting the concept for some time, and it’s a compelling idea. For companies trying to understand the implications of digital transformations, with a heritage of systems modeling, digital twin makes a great deal of sense, and it looks likely to be a key buying concept across a few industries. Read More

Not unrelated…

Rethinking wearable computing

Bob O’Donnell points out that wearables have lost momentum: “I don’t see a big future for the individual products that we currently count as wearables, but I think the idea of several linked components that work together as a wearable computing system could have legs”. I think watches have the potential to succeed on their own as a successful product, and are the best candidate to compete with smartphones as the computing hub we always have with us. As he says, tying all potential wearables together is a ways out, and initially will certainly be limited by proprietary interests. Read More

12 things about product-market fit

There are lots of opinions about how to achieve product-market fit, what do you focus on and in what order, how do you know when you’ve got it, and how do you maintain it. Tren Griffin’s collection is a worthy read for product managers and founders. Read More

Your first 1000 users on mobile

Speaking of product-market fit, Eric Seufert has some advice specifically for mobile app developers…

… a mobile developer should endeavor to onboard a first cohort of 1,000 users that could conceivably look like their first million users — that is, to test the viability of their app using marketing channels that can be scaled up to produce a very large user base in the context of a growth strategy that can support a big business. If the first 1,000 users were onboarded by accident, or by luck, or by the generosity of a YouTube celebrity, the developer knows less about their business than they do about 1,000 random strangers. Read More

CEM success starts with employees

Customer experience management (CEM) is a now focus for companies, but many are missing is the value of beginning their CEM strategy at home, with their employees. Read More

CEM - customer experience management success

Also…

Right strategy for the job… Optimizing for Context in the Omnichannel User Experience via Nielsen Norman Group

Another dimension to CX integration challenges… Bots and Humans Strain to Get Along on Messenger, Twitter via The Information

Hey founders, consider this!… Why we choose profit via Signal v. Noise

10 Breakthrough Technologies 2017 with staying power. Not your casual list via Technology Review

All in on AMP?… Google AMP is now half of Swiss publisher Blick’s mobile traffic via DigiDay

Handy resource… Social Media Research Toolkit via Social Media Data Stewardship

 

The Gilbane Advisor curates content for our community of content, computing, and digital experience professionals. Subscribe to our newsletter, or our feed.

Gilbane Advisor 2-15-17 — Apple and Web Standards, Gen Z, AMP links, Cognitive Overhead

Next-generation 3D Graphics on the Web

Thanks to Benedict Evans for noticing this. From his newsletter:

Apple proposed web standards that give web pages access to the smartphone (or PC) GPU to run ‘general purpose computation’ (i.e. machine learning) as well as graphics. Very surprising – I’d have expected this from Google or Facebook rather than ‘everything should be an app’ Apple…

This is good news for the open web, and I don’t find it surprising at all. The open web is under attack from many directions, but it is not going away even in an all mobile world. The question is its relative share with proprietary channels, and neither Apple, Google, or Facebook knows just how that will evolve. The article is a bit technical. Read More

Marketers note… Gen Z Rising Fast

Millennial entrepreneur Brit Morin…

… lately, I’m beginning to feel like I’m no longer part of the popular crowd at school. The focus has shifted to a new group of kids in town: Generation Z. … Last year, I sat in on an internal strategy discussion at a Fortune 500 beauty brand where the CEO spent 30 minutes discussing this new generation; the term “millennial” seemed to be used in the past tense. … Gen Zers are more diverse than past generations in both psychographics and demographics, and can’t be reached by traditional business tactics.

And to think how far behind so many companies are even providing a good mobile experience! Read More

Google makes it easier to see and share publishers’ real URLs from AMP pages

This is an example of the ongoing tug of war between platforms and publishers for control over content. This is not a war someone wins, but a long sometimes painful rebalancing. This concession addresses a big concern about AMP, but will it be enough to attract a critical mass of publishers? Read More

Cognitive Overhead is Your Product’s Overlord

No one intends to build a product with large cognitive overhead, but it happens if there isn’t forethought and recognition for it. “We saw the value being added with Flock’s predictive abilities — and a small group of users really loved them — but it was a cognitive maze for the rest of the world,” says Lieb. “The moment you assume people understand the value you’re adding — especially when it’s a new concept — you dive into cognitive overhead territory.”

David Lieb has some interesting, perhaps counter-intuitive, ideas for navigating this problem. Read More

Software Startup Markets Raising the Most Capital in 2017

Hopefully some validation rather than a surprise for investors, startups, and of course analysts. Read More

Software investment 2017

Also…

The best kind of case study… A Year of Running a SaaS “Side Business” via Priceonomics

So many big data opportunities… The Greatest Public Datasets for AI via Startupgrind

One example, but what is the future of app stores? Making More Outside The App Store via the Rogue Amoeba Blog

A little geeky but fun… Amazon is eating the software (which is eating the world via Hackernoon

A slightly subversive way to research Technical Leadership Indicators via Winton Technology Blog

The Gilbane Advisor curates content for our community of content, computing, and digital experience professionals. Subscribe to our newsletter, or our feed.

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