Curated for content, computing, and digital experience professionals

Year: 2008 (Page 24 of 36)

Canto Announces Cumulus 7.5.3 Product Line Tune-Up

Canto announced the immediate availability of Cumulus 7.5.3, a minor update that improves the performance and reliability of the entire Cumulus product line. The company says that Cumulus 7.5.3 is running on the recently released Service Pack 1 for Windows Vista, and OS X Leopard performance and reliability continues to be stable since the release of version 7.5.2, though a handful of improvements have been made to support Apple’s latest OS even better. Canto recommends all customers upgrade to Cumulus 7.5.3, regardless of operating system, to benefit from global fixes and improvements. Customers on active service agreements can download the update free of charge from Canto’s Customer Portal. The Cumulus product line was last updated in December, 2007, with the release of Cumulus 7.5.2. http:/www.canto.com/

Introduction to Semantic Technology

Ten years ago I had a belief that a meta-data approach to managing enterprise information was a valid way to go. The various structures, relationships and complexities of IT systems led to disjointed information. By relating the information elements to each other, rather than synchronizing the information together, we _might_ stand a chance.

At the same time a new set of standards was emerging, standards to describe, relate and query a new information model, based on meta-data, these became know as the Semantic Web, outlined in a Scientific American article (http://www.sciam.com/article.cfm?articleID=00048144-10D2-1C70-84A9809EC588EF21 ) in 2001.

Fast forward to 2008 – where are we with this vision. Some part of me is thrilled, another part disappointed. We have adoption of these standards and this approach at use in everyday information management situations. Major software companies and startup’s alike are implementing Semantic Technology in their offerings and products. However, I am disappointed that we still find it hard to communicate what this semantic technology means and how valuable it is. Most technologists I meet glaze over at the mention of the Semantic Web or any of it’s standards, yet when asked if they think RSS is significant, praise it’s contributions.

Over a series of posts to this blog, I would like to try and explain, share and show some of the value of Semantic Technology and why one should be looking at it.

Let’s start with what is Semantic Technology and what are the standards that define it’s openness. To quote Wikipedia “In software, semantic technology encodes meanings separately from data and content files, and separately from application code.” This abstraction is a core tenant and value provided by a Semantic approach to information management. The idea that our database or programming patterns do no restrict the form or boundaries of our information is a large shift from traditional IT solutions. The idea that our business logic should not be tied to the code that implements it, nor the information that it operates on is all provided through this semantic representation. So firstly ABSTRACTION is a key definition.

The benefit of this is that systems, machines, solutions, whatever term you wish to use can interact with each other – share, understand and reason, without having been explicitly programmed to understand each other.

With this you get to better manage CHANGE. Your content and systems can evole or change with the changes managed through the Semantic Technology layer.

So what makes up Semantic Technology, one sees the word in a number of soltuions or technologies, are they all created equal.

In my view, Semantic Technology can only truly claim to be so, if it is based on and implements the standards laid out through the (W3C) World Wide Web Consortium standards process. http://www.w3.org/2001/sw/

The vision of the Semantic Web and the standards required to support it continue to expand, but the anchor standards have been laid out for a while.

RDF – The model and syntax for describing information. It is important to understand that with the RDF standards there are multiple things defined to create this standard – the model (or data model) , the syntax (how it is written/serialized) and the formal semantics (or logic described by the use of rdf). In 2004, the original RDF specification was revised and published as 6 separate documents, each covering an important area of the standard.

RDF-S – Provides a typing system for RDF and the basic constructs for expressing Ontologies and relationships within the meta data structure.

OWL – To quote the W3C paper, this facilitates greater machine interpretability of Web content than that supported by XML, RDF, and RDF-S by providing additional vocabulary along with a formal semantics.

SPARQL – While anyone with a Semantic Technology solution invented there own query language (why was this never there one in the first place!), SPARQL, pronounced “sparkle” is the w3c standardization of one. It is HUGE for Semantic Technology and makes all the effort with the other three standards worthwhile.

These standards are quite a pile to sift through, understanding the capabilities embodied in them takes significant effort, but it is the role of technologists in this arena to remove that need for you to understand them. It is our job to provide tools, solutions and capabilities that leverage the these standards bringing semantic technology to life and deliver the power defined within them.

But that is the subject of another post. So what does this all mean in real life? In my next post I will layout a concrete example using product information as an example.

 

BEA Systems Releases Platform for Enterprise Social Computing

BEA Systems announced the release of its BEA AquaLogic User Interaction suite of products, including new versions of BEA AquaLogic Interaction, BEA AquaLogic Interaction Collaboration and BEA AquaLogic Analytics. These new releases are designed to help companies deliver new workplace strategies via BEA’s cross-platform web suite. With the new BEA AquaLogic User Interaction release, customers can create richer, more interactive profile pages, deliver customizable user experiences and multi-channel interfaces, leverage full RSS capabilities, and enable human networks to create social applications that enhance worker productivity, group collaboration, and community innovation. The new release of BEA AquaLogic Interaction 6.5 delivers a social computing platform with a variety of new features that can help users harness the implicit interactions of day-to-day business – project updates, new documents, process steps, key relationships, expertise, data changes in underlying systems – that are often shared inefficiently through email. The release also introduces improved usability designed to help knowledge workers more easily share community information, find specific expertise and communicate more flexibly, by providing tools that are user-driven and community-centric, and by immersing users in a flexible collaborative experience bolstered by desktop, RSS and Web-based tools. BEA AquaLogic Interaction Collaboration 4.5 extends existing capabilities with enhanced notification options, deeper Microsoft Office integration, enhanced metadata support and general infrastructure enhancements. http://www.bea.com/

Kentico, Applied Innovations to Offer Solution for .NET User Groups

Kentico Software and Applied Innovations a Microsoft Gold Certified provider of Windows-based Hosting solutions, announced the two companies have partnered to offer a free Web site solution for .NET User Groups. The solution, available through Kentico’s partnership with Applied Innovations, allows local .NET developer communities to collaborate between community members. Users will receive a free license of Kentico CMS Enterprise Edition (valued at $1,499) and a ready-to-use Web site template that helps .NET User Groups to share information with group members; inform members about group meetings; publish articles and presentations from the meetings; communicate in discussion forums; distribute e-mail newsletters; create blogs; share files and photos; and create member-only areas. The custom Web site template was created to meet the specific needs of .NET user groups. The template allows groups to focus on their community activities, rather than exhaust resources building a Web site. Applied Innovations will provide a free hosting account for .NET user groups to host their Kentico CMS installation. .NET User Groups can sign up for a free license and hosting at http://www.kentico.com/, http://www.appliedi.net

Interwoven Announces Availability of Interwoven Optimost in Asia-Pacific

Interwoven, Inc, announced that it is now offering the recently acquired Optimost real-time multivariable testing and Website optimization capabilities to the Asia-Pacific (APAC) region. The Interwoven Optimost Website optimization solution allows online marketers to get more from their existing customer acquisition and Website investments by maximizing online conversion rates. The solution identifies the most compelling combination of Web content and design by exposing different combinations of online content elements to different visitors and then measuring visitors’ actions. As part of this announcement, Interwoven also will be growing its network of Interwoven Optimost service specialists, and will be expanding its Interwoven Optimost certification process to APAC interactive marketing firms. http://www.interwoven.com/

Authoring with Globalization in Mind

Attention: technical writers! In the spotlight next week: the availability of authoring assistance technologies that bring a living, breathing corporate Style Guide into content creation environments. Creating team-authored product support content with consistency and globalization in mind has come a long way. More on that over on the Globalization blog.
Join me on April 9th to discuss the value of translation-oriented authoring with technology provider across Systems, language services provider Argo Translation, Inc., globalization consultant Richard Sikes, and QuadGraphics, a customer reaping the benefits of authoring assistance technology in a FrameMaker environment.

Register here.


Parsing the Enterprise Search Landscape

Steve Arnold’s Beyond Search report is finally launched and ready for purchase. Reviewing it gave me a different perspective on how to look at the array of 83 search companies I am juggling in my upcoming report: Enterprise Search Markets and Applications. For example, technological differentiators can channel your decisions about must haves/have nots in your system selection. Steve codifies considerations and details 15 technology tips that will help you frame those considerations.

We are getting ready for the third Gilbane Conference in which “search” has been a significant part of the presentation landscape in San Francisco, June 17 – 20th.Six sessions will be filled with case studies and enlightening “how-to-do-it-better” guidance from search experts with significant “hands-on” experience in the field. I will be conducting a workshop, immediately after the conference, How to Successfully Adopt and Deploy Search. Presentations by speakers and the workshop will focus on users’ experiences and guidance for evaluating, buying and implementing search. Viewing search from a usage perspective begs a different set of classification criteria for divvying up the products.

In February, Business Trends published an interview I gave them in December, Revving up Search Engines in the Enterprise. There probably isn’t much new in it for those who routinely follow this topic but if you are trying to find ways to explain what it is, why and how to get started, you might find some ideas for opening the discussion with others in your business setting. The intended audience is those who don’t normally wallow in search jargon. This interview pretty much covers the what, why, who, and when to jump into procuring search tools for the enterprise.

For my report, I have been very pleased with discussions I’ve had with a couple dozen people immersed in evaluating and implementing search for their organizations. Hearing them describe their experiences guides other ways to organize a potpourri of search products and how buyers should approach their selection. With over eighty products we have a challenge in how to parse the domain. I am segmenting the market space into multiple dimensions from the content type being targeted by “search” to the packaging models the vendors offer. When laying out a simple “ontology” of concepts surrounding the search product domain, I hope to clarify why there are so many ways of grouping the tools and products being offered. If vendors read the report to decide which buckets they belong in for marketing and buyers are able to sort out the type of product they need, the report will have achieved one positive outcome. In the meantime, read Frank Gilbane’s take on the whole topic of enterprise tacked onto any group of products.

As serendipity would have it, a colleague from Boston KM Forum, Marc Solomon, just wrote a blog on a new way of thinking of the business of classifying anything, “Word Algebra.” And guess who gave him the inspiration, Mr. Search himself, Steve Arnold. As a former indexer and taxonomist I appreciate this positioning of applied classification. Thinking about why we search gives us a good idea for how to parse content for consumption. Our parameters for search selection must be driven by that WHY?

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