IBM announced new services to help organizations use collaboration and social networking to maximize employee talent and performance. The Enterprise Adaptability services include a methodology to determine the return on investment of social networking, use of large scale communications programs to jumpstart adoption, automatic identification of key talent, and social network analysis. With Enterprise Adaptability companies can learn how to embed Web 2.0 technologies into the fabric of business operations, allowing employees, partners and customers to communicate, establish new business relationships and make real-time decisions within the context of their everyday work. Enterprise Adaptability combines software from IBM Lotus Software and FileNet with consulting from IBM Global Business Services’ Human Capital Management practice.