Pegasystems announced the latest version of its award-winning SmartBPM Suite. Enhancements focus on providing business users with better access and more precise control over their business processes. New features include Flex-based interactive business visualization, complex business decisioning support, insurance-specific capabilities to manage multi-channel, multi-state policies and rules, SOA integration testing, AJAX and Flex automation, and accessibility features to support all users. The release also adds new accessibility support to meet the requirements imposed by the Americans with Disabilities Act, the Disability Discrimination Act (UK) as well as other accessibility requirements in the EU.