Curated for content, computing, and digital experience professionals

Month: January 2007 (Page 3 of 11)

Sonic Foundry Unveils Enhanced Multi-Modal Search Capabilities on Mediasite.com

Sonic Foundry Inc. (NASDAQ:SOFO) has enabled advanced search capabilities for Mediasite.com, a searchable Website focused exclusively on offering expert information via rich media presentations with video, audio and graphics. The site enhancements combine phonetic search, optical character recognition, language processing and contextual analysis. Mediasite.com aggregates nearly 13,000 rich media presentations, including over 250,000 slides and almost 9,500 hours of analyzed audio on topics ranging from the treatment of contagious diseases and general health-related issues to robotics, business start-ups, sociology, ethics, financial advice, personal improvement and career advancement. Mediasite.com provides visitors with a directory of these publicly available presentations created by hundreds of experts around the globe. Optical character recognition allows for word and phrase spotting within slide content or visual aids. Advanced phonetic search algorithms coupled with language processing and contextual analysis provide the ability to locate specific spoken words or phrases within a rich media archive, based on algorithms developed by Sonic Foundry. Sonic Foundry customers can now take advantage of these advanced search features for their own Mediasite content through new hosted services offered through Sonic Foundry’s professional services group. http://www.mediasite.com/, http://www.sonicfoundry.com/

Ipedo Launches Enhanced XQuery Views

Ipedo announced major enhancements to the XQuery Views capabilities in Ipedo XIP. In conjunction with the W3C’s formal establishment of the XQuery standard, Ipedo now provides organizations with enhanced XML query processing and data virtualization in their EII platform. Ipedo’s XQuery Views – a data virtualization approach that allows data to be combined without the need to copy, stage and transform it – also enables queries across combinations of data from remote XML and relational sources. This feature increases access to data and content across organizations. Ipedo’s XQuery can be used in conjunction with the XML processing and XQuery now available in Oracle 10g, DB2, and Microsoft SQL Server. Ipedo XIP allows XQuery Views results to be cached natively in XML. The new XQuery engine implements query operators that stream data values, so that query evaluation is memory efficient. XQuery Views can now be invoked directly via a Web Services API. Ipedo XIP can automatically generate the WSDL file needed for a particular XQuery View. In addition to standard data sources, Ipedo’s XQuery extension framework now makes it possible for users to make custom data sources, such as in-house applications accessed using custom APIs. In addition to the above features, Ipedo has developed further enhancements to XQuery in Ipedo XIP’s Dual-Core Query Architecture, including access to stored procedures in relational databases with support for parameterization of the XQuery Views that access them, and extended query plan description that will allow deeper drilldown of the steps involved in XQuery execution. These enhancements are available immediately for Ipedo XIP version 4.2 on Windows 2000, Windows NT, Sun Solaris, Red Hat Linux and SuSE Linux. Pricing is on a per-CPU basis. http://www.ipedo.com

SoftCare Releases SoftCare K4 Version 5.7

Version 5.7 of publishing solution SoftCare K4 is now available. The new release of the editorial system includes several enhancements that can help publishers using Adobe InDesign and InCopy. Among these features are a new scripting interface for automating customer-specific processes, and the optional K4 Web Editor 2.0, which allows users to write and edit articles to fit in a Web browser and offers more flexibility in including the staff in the work processes. An improvement in Version 5.7 enables functions specific to the K4 system to be accessed automatically through scripts (JavaScript, AppleScript or Visual Basic), improving speed and productivity by allowing users to automate certain tasks within the editorial workflow. K4 Web Editor 2.0 lets users write, edit and copyfit Adobe InCopy articles in K4 from any computer with nothing more than a Web browser and an Internet connection. Articles checked out with K4 Web Editor are locked in the database; check-in from Web Editor unlocks the file and updates the database. Accurate representations of K4 articles, complete with styling, font mapping and layout geometry, are generated by Adobe InDesign Server and made available via a password-protected browser interface. It also allows users to work offline. Other improvements include the new easy query mode which allows quick searching for document names, and improved accessibility with larger fonts in the job lists. SoftCare K4 version 5.7 is available from K4 System Integrators worldwide. Customers using K4 version 5.0 or higher with valid maintenance agreements are eligible for a free upgrade. The K4 Web Editor is available for purchase as an option for K4 5.6 and 5.7 installations. K4 supports Mac OS X and Windows clients in mixed-platform environments. The server software is available for Mac OS X, Windows, Sun Solaris and Linux. http://www.softcare.de

Online Help and Customer Experience

Although I have been out of the technical writing trenches for some time now, I enjoy staying in touch with my techdoc buddies and keeping up with the hot issues. One I remember well is the challenges in the early 90’s of single-sourcing documentation for print, electronic, and context-sensitive online help delivery.

Apparently it’s still hot, despite the release of RoboHelp6 from Adobe, a tool I remember quite well. This is the first product update Adobe has released since the company bought Macromedia over a year ago. Product reviewers generally agree that Adobe beat the estimated delivery date by months, although there is some confusion over dueling version numbers according to my friend Char James-Tanny over at helpstuff.com. Still, an early release is a good sign in terms of a company’s current and future commitment to a product.

On the other hand, product reviewers also seem to agree that “XML does not seem to be a priority.” Hmmm. That certainly does not bode well for champions of single-sourcing for multi-channel publishing (although the new version automates hyperlinked PDF creation.) Even more interesting are the passionate responses to an unfavorable monkeyPi product review, including an extremely detailed rebuttal from Rick Stone, Adobe’s Community Expert for the product (although he’s not an employee…)

Without claiming to have reviewed the product, what I find most interesting is Adobe’s focus on source and version control, team collaboration and workflow, and the usage tracking capabilities of RoboHelp Server6. Adobe describes this latter feature as the ability to identify frequently-viewed content, view usage statistics, and uncover search trends.

As we’ve discussed in numerous posts, relevant content and customer experience are intrinsically related, whether the project is Web site design, localization efforts, or yes, even online help development. (Part 2 of our series on this subject, Small Content Changes, Big Impact takes place on Thursday February 1st.) Assuming RoboHelp Server6 provides the insight into the online help user experience it claims, its value to techdoc departments striving for more “upstream impact” in their organization could be quite significant.

Global 360 Merges Collaborative Content & Process Management as Core SOA Services

Global 360 announced the general availability of G360 Case Manager 10.0. G360 Case Manager combines the capabilities of BPM and optimization tools, collaborative content and records management applications into a single solution. Case Manager 10.0 incorporates the ability to graphically model organizational data and deploy human processes, with enterprise content management functionality for a complete management platform. With self-contained application configurations, IT can enforce configuration lifecycle management policies for each independent process or content application and simplify the deployment features. Case Manager 10.0 features integration with Global 360’s Business Optimization Server (BOS), providing a complete view of an organization’s processes and data. G360 Case Manager can leverage BOS capabilities to test drive relevant business processes, such as mortgage lending or underwriting, with actual business data to assess risk and compliance before implementation. http://www.global360.com/

MindTouch Unveils Commercial Wiki Virtual Appliance

MindTouch unveiled MindTouch Deki, a business wiki implemented as a virtual appliance. MindTouch Deki is a business software that installs quickly, giving different workgroups in organizations the ability to share information and collaborate with colleagues almost instantly and securely on their own network. MindTouch Deki is a complete pre-installed, pre-configured application and operating system that runs on any Windows or Linux machine. Scalable from small workgroups to large enterprises, it runs atop VMplayer, a free virtual appliance player from VMware. MindTouch Deki enables users to create, edit, share, search and store documents, emails, files and images securely behind a company’s firewall. With an interface that looks and works like a word processor, MindTouch Deki offers a WYSIWYG rich-text editing experience in a web browser. With the Outlook Connector, a user can work in MindTouch Deki and pull all the necessary emails in one place, convert them to wiki pages in one click and share the contents. Every wiki page in MindTouch Deki is stored in XML, which enables content to be integrated into existing web services, knowledge management, web publishing or any standards-based enterprise application. MindTouch Deki is free for the first five users and is designed for on-demand scalability; customers simply purchase more user licenses online when they are ready. The free license does not include software updates and fixes, support or certain advanced features such as Outlook Connector. A full license (for five users) starts at $995. http://www.mindtouch.com

Syncro Soft Announces a New Product: Syncro SVN Client

Syncro Soft Ltd, the producer of oXygen XML Editor, has announced the immediate availability of Syncro SVN Client, a platform-independent Subversion (SVN) client aimed at giving Subversion repository users a high quality user interface. Syncro SVN Client is released under the 2.0 version because it was initially developed as an embedded component in oXygen XML Editor and starting with version 8.1 of the editor it is available also as a separate product. Syncro SVN Client makes easier the document and code sharing between content authors or developers. It offers full SVN repository support: checkout, export, import, copy, mkdir, rename, branch, tag and delete. The front-end allows you to browse repositories, check for changes, commit changes, update your working copy and examine the revision history. There is no need to install separate applications like a Subversion command line client or a file compare tool. Syncro SVN Client is composed of several views allowing you to browse the Subversion repositories and your local working copies, compare and merge modifications, check the revision history. All the views are dockable, this means you can position them to create the optimal layout for your use case. The Subversion Repository Browsing view allows you to add multiple SVN repositories to the list and browse them in parallel. In this way you can identify the resources you need to checkout, or even create branches or tags directly in the repository. Other features include a SVN Properties view that allows you to change all the standard SVN properties and also to define your own properties, support for multiple communication protocols like SSL and HTTP/HTTPS, a visual diff/merge tool for comparing images. Syncro SVN Client with One Year Maintenance Pack costs $59. Syncro SVN Client Site License with One Year Maintenance Pack costs $2970. Volume discount rates are available starting with 5 licenses. http://www.syncrosvnclient.com

W3C XQuery 1.0 and XSLT 2.0 Become Standards

W3C has published eight new standards in the XML Family to support the ability to query, transform, and access XML data and documents. The primary specifications are XQuery 1.0: An XML Query Language, XSL Transformations (XSLT) 2.0, and XML Path Language (XPath) 2.0; see the full list below. These new Web Standards will play a significant role in enterprise computing by connecting databases with the Web. XQuery allows data mining of everything from memos and Web service messages to multi-terabyte relational databases. XSLT 2.0 adds significant new functionality to the already widely deployed XSLT 1.0, which enables the transformation and styled presentation of XML documents. Both specifications rely on XPath 2.0, also significantly enriched from its previous version. W3C’s XSL Working Group and XML Query Working Group, who created these specifications, have addressed thousands of comments from implementers and the interested public to ensure that the specifications meet the needs of diverse communities. The eight Recommendations published today that together increase the power of the XML family are: 1. XML Path Language (XPath) 2.0, 2. XSL Transformations (XSLT) Version 2.0, 3. XQuery 1.0: An XML Query Language, 4. XML Syntax for XQuery 1.0 (XQueryX), 5. XQuery 1.0 and XPath 2.0 Data Model (XDM), 6. XQuery 1.0 and XPath 2.0 Functions and Operators, 7. XQuery 1.0 and XPath 2.0 Formal Semantics, and,8. XSLT 2.0 and XQuery 1.0 Serialization. http://www.w3.org/

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