Verity Inc. announced that it has entered into a definitive agreement to acquire the intellectual property, certain customer agreements and other strategic assets of NativeMinds Inc. Both companies’ boards of directors have approved the all-cash deal, valued at $3.8 million. Verity will acquire NativeMinds’ integrated set of tools which provides an interactive contact point for customer inquiries. It includes the NeuroServer Engine that manages the interaction between a customer and a virtual representative; the vRep Management System (VMS) to track, measure and improve a vRep solution; and a set of reporting and analysis tools. The integrated self-service solution Verity expects to quickly deploy will provide a customer, employee or any other user a single response to their common questions. Driven by a natural language processing capability, it gives the most appropriate response to the question posed, drawn from a continuously managed index that discerns appropriate responses for each question. If the response calls for a form to be completed by the individual, this solution will also have that capability. www.verity.com
Day: February 17, 2004
RedDot Solutions announced that it has opened a new office in Sydney, Australia and New Zealand.
Autonomy Corporation plc announced a strategic OEM alliance with Elsag Solutions AG, a European provider of Information Chain Management solutions. Elsag Solutions has embedded Autonomy’s technology to automate the processes of retrieving, channeling, summarizing, hyperlinking and delivering pertinent information to users of Elsag’s new SENTINEL product range. Autonomy’s IDOL infrastructure will be deployed to automatically categorize, manage, summarize and distribute more than 50,000 individual content items in multiple languages every day. Together Autonomy and Elsag will support businesses by providing information from a wide range of sources. SENTINEL is presently available as general Business Information Monitoring and as a “vertical” application answering special demands in Biotech industry. More industry-specific versions will follow. www.autonomy.com