We have the honor of presenting at the popular Web Managers Roundtable meeting in Washington, DC, this Thursday, May 27. The general topic is managing global user engagement. Our talk explains why global companies need to rethink their web presence and shift investments from “world-class customer experience” to web experience management. What are the trends driving this fundamental shift, what are the implications for web managers, and how can you create competitive advantage by embracing it?

Our co-presenters are James Dianto, Senior Director of Content and Localization for Hilton Hotels and Andrew Draheim, president, Dig-It. The Roundtable is hosted by Hilton and sponsored by Hilton, SDL, Welocalize, Translations.com, and CapTech.

There’s still time to request an invitation if you’re in the DC area. Visit the event page for details.