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Tag: OpenText (Page 1 of 2)

OpenText Acquires Global 360

OpenText announced it has acquired Global 360 Holding Corporation, a provider of process and case management solutions. The acquisition continues OpenText’s expansion into business process management (BPM) market. The transaction purchase price is approximately $260 million, subject to customary purchase price and holdback adjustments. The transaction has closed in the first quarter of fiscal 2012 and is not part of the fiscal 2011 fourth quarter and year-end results of OpenText. In February 2011, OpenText also acquired Metastorm, which offers other solutions that complement Global 360, such as business process analysis and enterprise architecture software. http://www.opentext.com http://www.global360.com

OpenText Announces New Release of Social Workplace

OpenText announced the availability of the next major release of OpenText Social Workplace, an integrated social collaboration environment. OpenText Social Workplace is available through either SaaS or on-premise deployment. It designed to help teams form quickly and collaborate effectively with minimal training or technical support. The latest release has a number of new features including optional integration with OpenText ECM Suite 2010 for comprehensive records management and governance, chat, and important additions to the wiki editor, among others. http://www.opentext.com

Open Text Expands Solutions for the Global Legal Market

Open Text Corporation, the provider of enterprise content management (ECM) software, today announced that it has expanded its solutions in the global legal market including introducing key integrations between Open Text Document Management, eDOCS Edition (eDOCS DM) and Open Text Social Workplace available this fall. First released in the summer of 2009, Open Text Social Workplace supports a team’s ability to form, organize and collaborate on projects. Built to be flexibly deployed either standalone or as part of another solution, Open Text Social Workplace will integrate with Open Text eDOCS allowing users from within law firms to collaborate on documents and matters stored and governed within eDOCS. This includes new microblogging and instant messaging features and respects current permissions and governance rules. Open Text Document Management, eDOCS Edition helps eliminate inefficiencies caused by an inability to manage documents as well as the “islands of information” prevalent in many organizations. It helps control document-based knowledge assets by enabling users to capture, organize, locate and share business content in an integrated environment. With the release of eDOCS DM 5.3, full Windows 7 and Microsoft® Office® 2010 support and updated integrations are available. Also added in this release is new platform support for 32 and 64 Bit versions of Windows Server 2008,SQL Server 2008, and Windows Communication Foundation (WCF) support, while deployment costs are lowered through native Microsoft Windows Installer (MSI) support. eDOCS DM customers can now use the Open Text flagship records management offering with native integration, search and access from within the native eDOCS DM user interface. Records management of physical items, electronic records and email, as well as structured data from systems such as Microsoft SharePoint® 2010 and SAP are all available in this release. Support for Apple iPad is now available for WirelessDMS for eDOCS allowing users to access content from within eDOCS DM using the iPad device. http://www.opentext.com/

Search Industry in 2010

Just in from Information Week is this article (Exclusive: IBM Reorganizes Software Group ) that prompted me to launch 2010 with some thoughts on where we are heading with enterprise search this year. When IBM does something dramatic it impacts the industry because it makes others react.

I don’t make forecasts or try to guess whether strategic changes will succeed or fail but a couple of years ago, I blogged on IBM‘s introduction of Yahoo OmniFind, a free offering and then followed up with these comments just a few months ago. IBM makes their competitors change, try to outsmart, outguess, or copy, just as Microsoft or Google changes cause ripples in the industry.

Meanwhile, OpenText, another large software company with search offerings, is not going to offer search outside of its other product suites. [More is likely to come out after the scheduled analyst meetings today but I’m not there and can’t brief you on deeper intent.] We have recently seen an announcement about FAST being delivered with new SharePoint offerings, the first major release of FAST announced since Microsoft acquired them almost two years ago. While FAST is still available as a standalone product from MS, it and other search engines may be steadily moving into being embedded in suites by their acquirers.

Certainly IBM has a lot of search components that they have acquired, so continuing to bind with other content offerings is a probable strategy. Oracle and Autonomy may soon come up with similar suite offerings embedding search once again. Oracle SES (Secure Enterprise Search) does not appear to have a lot of traction and it’s possible that supporting pure search offerings may be a burden for Autonomy with its stable of many acquired content products.

All of this leads me to think that, since enterprise search has gotten such a bad reputation as a failed technology, the big software houses are going to bury it in point solutions. Personally, I believe that enterprise search is a failed strategy and SMBs can still find search engines that will serve the majority of their enterprise needs for several years to come. The same holds true for divisions or groups within large corporations.

Guidance: select and adopt one or more search solutions that fit your budget for small scale needs, point solutions and enterprise content that everyone in the organization needs to access on a regular basis. Learn how these products work, what they can and cannot deliver, making incremental adjustments as needs change and evolve. Do not install and think you are done because you will never be done. Cultivate a few search experts to stick with the evolving landscape and give them the means to keep up with changes in the search landscape. It is going to keep morphing for a long time to come.

Announcements Spring Forth as Search Conferences Begin

Here is a monthly summary of some interesting and important announcements for April, but first a couple of comments on the Infonortics Search Engines conference in Boston the last week of April. Ever searching for ways to embrace and make social tools more useful, I decided to tweet the entire Infonortics meeting. Except for a lapse late on Monday because I left a little early and some wireless issues Tuesday PM, I was able to pass on quite a few interesting or relevant comments by speakers. See what you get out of some very terse tweets by searching in Twitter infonorticssearchengine (that takes up entirely too much space I learned). The talks were excellent and many of the speakers emphasized how hard it is to do search well; it was also clear that there are many, many ways to try to do it well, none of them for the faint of heart. If you want to get under the search hood, this is the conference for technologists and those who want to hear what the development community is pondering.

Here is the April news:

Marketwire. Bell Mobility and Coveo Partner to create Enterprise Search from Bell, an Exclusive Enterprise-Grade Mobile Search Solution, March 31, 2009.

My diminished manual dexterity and old eyes have discouraged me from embracing smart mobile devices but this announcement demonstrates that Coveo does understand the future of search. Coveo is releasing many enhanced functions and new options but the emphasis on search on a handheld is compelling for all road warriors. From what I understand, setup is pretty quick and productivity is immediate. This is a smart move to support Coveo’s current customer base and a draw for new ones.

Velten, Carlo. Official Qitera Blog: Qitera Enterprise – Search as a Service, April 2, 2009

There is a 15-day free trial being offered for this new software as a service for aggregating and sharing Internet search results with colleagues within the enterprise. As a consultant in knowledge management, helping people with collaboration and sharing technologies for KM processes, I find this an intriguing option. If any readers have checked it out, please let us know your impressions. http://www.qitera.com/corp/products/overview

Knovel Enhances Engineering Reference Offering, Adding Works from Five New Publishers, 04/06/2009

As a former technical librarian in a Fortune 500 chemical company, I contributed to a massive manually built index to technical information to support our research scientists. We ensured that all property data for any materials we developed, or developed by our competitors was indexed for rapid retrieval (e.g. what is the thermal conductivity of ABC grade of graphite). The overhead for scanning journals, government documents, patents and conference papers to harvest and categorize that information was enormous. Since I learned about Knovel in 2002, I have been a huge fan of the value of the content they codify and make accessible through their proprietary retrieval tools. This content is re-purposed through licenses with publishers who understand the increased value of being able to manipulate tables, charts and graphs as well has being able to compare data from various sources of reference books. Engineers and scientists need to be able to find data expressed in the most relevant form for their purpose. Knovel provides an aggregating and retrieval engine, and researchers can then normalize search results dynamically themselves through simple re-sorting operations. If you want to be kept abreast of the wealth of content that continues to come on-line from Knovel, be sure to visit their site and sign up for announcements. I recommend a subscription to their services to every scientific and engineering library in my client organizations.

Endeca Technologies, Inc. … today announced a formalized partnership to deliver Endeca’s Digital Asset Navigator solution on Open Text Digital Media Group’s Enterprise Media Management Solution.

April 16, 2009. Endeca’s Digital Asset Navigator offers an unprecedented access and discovery experience, combining Endeca’s market leading search, Guided Navigation and Content Spotlighting capabilities. It integrates related data from Open Text’s enterprise Digital Asset Management solution, as well as databases, file servers, enterprise applications and other source systems… The joint solution also takes advantage of Endeca’s advanced security capabilities to ensure that users only have access to data they are approved to see and use…

This is an interesting alliance, to be sure. Digital asset management is an arena ripe for growth and it has not gotten the wide-spread traction I believe it deserves. For publishers and R & D operations the productivity gains can be huge and this combined offering may intensify focus on an under-leveraged technology by ensuing high security and excellent retrieval. Looking at the headline, I would just advise that they pare down the labeling to something pithy and memorable.

X1 Technologies Releases Updates to the X1 Professional Client and the X1 Content Connector for Symantec Enterprise Vault 4/27/2009

X1 is gaining some serious traction and I know it appeals to engineers who like to maintain good order with their piles of data, particularly the flow of large quantities that show up in email and feeds. I spent a few hours four years ago with an engineer, an X1 devotee, who had tagged his email in text files scrupulously and then used X1 to index them every night. He swore by its value and reliability. This looks like they recognize the service they provide to customers who live in email and need to master their desktop domain. Theirs is a niche with a large audience to capture.

ISYS Search Software Announces Release of ISYS:sdk 9. April 28, 2009. Newest Version of Company’s Integration Kit Offers Dramatic Performance and Scalability Enhancements, Intelligent Content Analysis and Parametric Search.

ISYS made some significant management changes over the past few months and they are clearly moving along with their marketing efforts as they recognize the value of expanding the re-seller partnership options. Customer comments that come my way continue to be favorable and they have a good story to tell.

Data Search Technology Used by FBI Makes its Way to Enterprises. eWeek New York, NY, April 29, 2009

Add Chiliad to the list of platform search engines, now that they are being highlighted for their value at the FBI. With deep (20+ years) roots in government programs (including early DARPA research and later the SBIR) and a burst of interest and investment by the government after 9/11, Chiliad is taking its venture into more commercial opportunities. We will see how they stack up against the big players in the marketplace. They must have learned something as they worked to “connect the dots” for the FBI.

There have been a lot more stories this past month, but these notices are the ones that kept me engaged in contemplating the enterprise search marketplace that just keeps putting up more options.

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