The Gilbane Advisor

Curated content for content, computing, and digital experience professionsals

Category: Business Intelligence

IBM Unveils Big Data Software

IBM unveiled new software for managing and analyzing big data to the workplace. The new offerings span a wide variety of big data and business analytics technologies across multiple platforms from mobile devices to the data center to IBM’s SmartCloud. Now employees from any department inside an organization can explore unstructured data such as Twitter feeds, Facebook posts, weather data, log files, genomic data and video, and make sense of it as part of their everyday work experience. IBM is also placing the power of mobile analytics into the hands of iPad users with a free download in Apple’s iTunes Store. The new software is designed to help employees in industries such as financial services, healthcare, government, communications, retail, and travel and transportation use and benefit from business analytics on the go. IBM is delivering new analytics and information management offerings: New Hadoop-based analytics software on the cloud, which helps employees tap into massive amounts of unstructured data from a variety of sources including social networks, mobile devices and sensors; New mobile analytics software for iPad users; and new predictive analytics software with a mapping feature that can be used across industries for marketing campaigns, retail store allocation, crime prevention, and academic assessment. http://www.ibm.com/

Endeca Now Integrates Hadoop

Endeca Technologies, Inc., an agile information management software company, announced native integration of Endeca Latitude with Apache Hadoop. Endeca Latitude, based on the Endeca MDEX hybrid search-analytical database, is uniquely suited to unlock the power of Apache Hadoop. Apache Hadoop is strong at manipulating semi-structured data, which is a challenge for traditional relational databases. This combination provides flexibility and agility in combining diverse and changing data, and performance in analyzing that data. Enabling Agile BI requires a complete data-driven solution that unites integration, exploration and analysis from source data through end-user access that can adapt to changing data, changing data sources, and changing user needs. Solutions that require extensive pre-knowledge of data models and end-user needs fail to meet the agility requirement. The united Endeca Latitude and Apache Hadoop solution minimizes data modeling, cleansing, and conforming of data prior to unlocking the value of Big Data for end-users. http://www.endeca.com/ http://hadoop.apache.org/

Polymita Releases FreeFlow BPM Solution

Polymita, a provider of BPM software and solutions, announced the launch of Polymita FreeFlow, a new generation in process management (BPM). Polymita FreeFlow covers business scenarios that need unstructured and collaborative processes and is integrated in the version 6 Polymita. Polymita FreeFlow enables the implementation of unstructured processes at any time or as a part of a structured process. It provides collaboration features, assigning unplanned tasks to users, adding new users or adding new documents or data that are needed to manage the incident, emergency or unplanned change. The users access the same process context that the original process (data, documents, indicators, business rules) and supports collaboration, approval, delegation, alerts and cancellation tasks. Polymita FreeFlow also provides the ability to create workflows, both within a process and independently, with dynamic assignment of roles, on-demand creation tasks from structured processes and their control and supervision, as well as other features. Polymita FreeFlow can be used on-premise, as SaaS or Cloud. www.polymita.com

IBM Labs Announces ProAct, Text Analytics for Call Centers

Researchers at IBM’s India Research Laboratory have developed software technology that uses sophisticated math algorithms to extract and deliver business insights hidden within the information gathered by companies during customer service calls and other interactions. The new business intelligence technology, called ProAct, is a text analytics tool, which automates previously manual analysis and evaluation of customer service calls and provides insight to help companies assess and improve their performance. ProAct provides an integrated analysis of structured information such as agent and product databases and unstructured data such as email, call logs, call transcription to identify reason for dissatisfaction, agent performance issues and typical product problems. Based on the Unstructured Information Management Analysis (UIMA) framework that IBM contributed to the open source Apache Software Foundation in 2006, the ProAct technology was initially developed as a service engagement. Now the new algorithms are being packaged in software and deployed in many IBM call center customers around the world. UIMA is an open source software framework that helps organizations build new analysis technologies that help organizations gain more insight from their unstructured information by discovering relationships, identifying patterns, and predicting outcomes. IBM uses UIMA to enable text analysis, extraction and concept search capabilities in other parts of its portfolio of enterprise search software products, including OmniFind Enterprise Edition, OmniFind Analytics Edition, and OmniFind Yahoo! Edition. http://www.research.ibm.com/irl/

Information Builders Releases WebFOCUS Magnify, a Service-Oriented Approach to Search

Information Builders announced the release of WebFOCUS Magnify, a search navigation tool that dynamically categorizes search results and supplements them with analysis and reporting capabilities. Magnify uses the metadata from Google or other search engines to index structured data records and provide access to all WebFOCUS capabilities through the search interface to provide improved relevancy of results. A feature of WebFOCUS Magnify is that it captures data on a message bus. Using integration technology from iWay Software, an Information Builders company, it adds metatags, and submits it to the search engine indexing mechanism. This avoids the need for crawling data stores, particularly database records, combining structured data in databases with unstructured search. WebFOCUS Magnify leverages the metatags and provides results in a navigation tree to guide users to the information they need. Features of WebFOCUS Magnify include: Dynamic categorization of search results – provides enhanced ways to narrow down your search; Search-driven parameterized reports; Dynamic directories – uses search to data mine; and is search engine agnostic – can work with Lucene and Google. http://www.informationbuilders.com

FAST Introduces Business Intelligence Built on Search

Fast Search & Transfer (OSEAX: FAST.OL) (FAST) unveiled the FAST Adaptive Information Warehouse (AIW), a new approach that lets users capitalize on their entire universe of information to make better informed decisions for competitive advantage. Built on a search platform, FAST AIW integrates an end-to-end framework of products that unifies search and Business Intelligence. FAST AIW puts the Business Intelligence solutions on top of the search platform to integrate and orchestrate all of the information needed to make BI more effective. Users can directly search and navigate Business Intelligence data in an ad-hoc manner, then display relevant, usable information to users without the need for predefined report creation. The FAST AIW platform includes FAST Radar, a Web-based Business Intelligence portal and tool that brings actionable information and statistical analysis to decision-makers throughout the organization by means of a familiar search and navigation interface. FAST Radar provides insights into data through personal, flexible dashboards that move intelligence in the enterprise from IT and business analysts to every business user. Also included is the FAST Data Cleansing Solution, which provides up-to-the-minute access to all information, structured and unstructured, regardless of its source or location. It uses linguistics to improve data quality, enabling organizations to match, merge, and cleanse data automatically. The FAST AIW platform, including FAST Data Cleansing and FAST Radar, is available immediately. FAST Data Cleansing and FAST Radar may also be purchased as individual products. http://www.fastsearch.com

Microsoft Offers XML-Based Protocol for Extending Business Intelligence to Web Services

Microsoft Corp. announced the release of the beta specification for XML for Analysis — a new protocol that extends the Microsoft business intelligence strategy to the Microsoft.NET vision of Web services, allowing application developers to provide analytic capabilities to any client on any device or platform using any programming language. Built on HTTP, XML and SOAP with more than 50 industry players instrumental in its development. As an extension to OLE DB for OLAP and OLE DB for Data Mining, XML for Analysis uses the Internet as the platform for building analytical applications from diverse sources of data, thus enabling developers to provide better Web services for analytic data. Corporations can now allow trading partners, customers and suppliers to access data easily and securely over the Web without worrying about client operating system, application language or middleware compatibility issues. XML for Analysis expands access to business intelligence by increasing the flexibility for developers to incorporate analytical data within applications that reside remotely on the Internet, or even those that are hosted by another company. Users can achieve a new level of pervasive data analysis because they have access to data from any client ranging from a PDA to an Internet-enabled phone, interactive TV device, laptop computer or PC. XML for Analysis is a fully compatible advancement to the OLE DB for OLAP and OLE DB for Data Mining protocols. The beta specification of XML for Analysis is now available for download at www.microsoft.com/data. A beta software development kit of XML for Analysis is planned to be available for download in early 2001, and final specification and software for XML for Analysis are scheduled to be available in the first half of 2001. www.microsoft.com