Armedia, LLC has acquired Atlanta-based Wide Open Consulting, an enterprise content management services firm with focus on Open Source technologies. Armedia, a technology firm that focuses on information and content management solutions, has offices in Atlanta; Huntsville, Alabama; and Vienna, Virginia. The acquisition of Wide Open Consulting strengthens Armedia’s reach in the enterprise content management space and broadens its depth of Open Source technology capabilities. http://www.armedia.com
EMC Corporation announced a technology collaboration with Box to develop integrated content management solutions, bringing cloud-enabled sharing and collaboration to global enterprises. Customers get Box’s user interface, easy external collaboration, and content access from any mobile device, paired with the enterprise-class security, compliance and process management from EMC Documentum. EMC Documentum customers can connect their on-premise deployments to Box through Box’s ECM Cloud Connect, to synchronize, archive and transfer content between the two systems. The companies are currently working to build deeper integrations to offer customers a better content management and collaboration experience. Integrating Box’s cloud layer and interface with EMC. http://www.emc.com
Nuxeo, the Open Source Enterprise Content Management (ECM) platform company, announced the availability of a new package in the Nuxeo Marketplace that connects Nuxeo Enterprise Platform (EP)-based applications and the open source Business Intelligence tool, Eclipse BIRT. The Nuxeo – BIRT Integration offers report design and access from within a Nuxeo ECM application. The Nuxeo – BIRT Integration offers integrated reporting capabilities on top of Nuxeo EP-based applications, enabling the design, rendering, and access of reports and analytics. The BIRT Engine has been integrated in Nuxeo EP, so that reporting capabilities are available without leaving the Nuxeo application, and security controls can be managed in one place. The Nuxeo – BIRT Integration package is available on the Nuxeo Marketplace. http://www.nuxeo.com/ http://www.eclipse.org/birt/phoenix/
e-Spirit AG has added the open source Liferay Portal to their range of possibilities for integration of the FirstSpirit content management system into enterprise portals. The module was developed in cooperation with e-Spirit’s technology partner USU. Integrating FirstSpirit in Liferay will allow organizations to create employee portals that combine Enterprise 2.0 functionality, IT applications, content and collaboration. Organizations will also be able to provide their employees with access to Web 2.0 functions such as forums, blogs and wikis and offering them a platform to efficiently organize collaboration and share information beyond individual departments. The new module will be available in May. http://www.e-spirit.com http://www.liferay.com/
Adobe Systems Incorporated announced the immediate availability of the Enterprise Edition of Adobe Digital Publishing Suite, a set of hosted software services and viewer technology to create, distribute, monetize and analyze digital magazines, newspapers and publications. With output aimed at Android tablets, RIM PlayBook, and iOS tablet devices, the Enterprise Edition is designed for large publishers to implement a custom tablet publishing solution without disrupting existing processes and infrastructure. Today’s news follows the announcement that Adobe Digital Publishing Suite will support both Apple App Store Subscriptions and Google One Pass for magazine and newspaper publishers. http://www.adobe.com/
Mr. Copy, a Xerox company serving California, announced its latest offering, DocuShare on Demand. DocuShare on Demand is aimed at helping small-to-midsize businesses manage the vast amount of paper and digital content created on a daily basis. This hosted Enterprise Content Management (ECM) solution enables document management, collaboration, review and approval as well as web publishing to support information sharing across a company by employees. When coupled with Xerox scan-enabled multifunction devices from Mr. Copy, DocuShare on Demand provides a complete document management solution from one vendor. DocuShare on Demand can save users up to 90 percent of operational and storage costs relating to document management. In addition, the new service should improve operational efficiencies by cutting the time it takes to find vital information. Compliance Ready and Easy to Deploy DocuShare on Demand takes the hassle of compliance away from the day-to-day operations of a company. Compliance for HIPAA, FERPA, Sarbanes-Oxley and 37 other state privacy laws are included in the package. In addition, DocuShare on Demand can be deployed in days or weeks instead of the months required for other solutions. With this digital solution, there is no infrastructure to purchase or maintain. http://www.mrcopy.com/
Over the past few weeks, since publishing Smart Content in the Enterprise, I’ve had several fascinating lunchtime conversations with colleagues concerned about content technologies. Our exchanges wind up with a familiar refrain that goes something like this. “Geoffrey, you have great insights about smart content but what am I supposed to do with all this information?” Ah, it’s the damning with faint praise gambit that often signals an analysis paralysis conundrum for decision-making.
Let me make one thing perfectly clear — I do not have an out-of-the-box prescription for a solution. It’s not simply a matter of focusing on your customer experience, optimizing your content for search, investing in a component content management platform, or adopting DITA – although, depending on the situation, I may recommend some combination of these items as part of a smart content strategy.
For me, smart content remains a work in progress. I expect to develop the prescriptive road map in the months ahead. Here’s a quick take on where I am right now.
- For publishers, it’s all about transforming the publishing paradigm through content enrichment – defining the appropriate level of granularity and then adding the semantic metadata for automated processing.
- For application developers, it’s all about getting the information architecture right and ensuring that it’s extensible. There needs to be sensible storage, the right editing and management tools, multiple methods for organizing content, as well as a flexible rendering and production environment.
- For business leaders and decision makers, there needs to be an upfront investment in the right set of content technologies that will increase profits, reduce operating costs, and mitigate risks. No, I am not talking about rocket science. But you do need a technology strategy and a business plan.
As highlighted by the case studies included in the report, I can point to multiple examples where organizations have done the right things to produce notable results. Dale and I will continue the smart content discussions at the Gilbane Boston conference right after Thanksgiving, both through our preconference workshop, and at a conference session “Smart Content in the Real World: Case Studies and Real Results.”
We are also launching a Smart Content Readiness Service, where we will engage with organizations on a consulting basis to identify:
- The business drivers where smart content will ensure competitive advantage when distributing business information to customers and stakeholders
- The technologies, tools, and skills required to componentized content, and target distribution to various audiences using multiple devices
- The operational roles and governance needed to support smart content development and deployment across an organization
- The implementation planning strategies and challenges to upgrade content and creation and delivery environments
Please contact me if you are interested in learning more.
In short, to answer my lunchtime colleagues, I cannot (yet) prescribe a fully baked solution. It’s too early for the recipes and the cookbook. But I do believe that the business opportunities and benefits are readily at hand. At this point, I would invite you to join the discussion by letting me know what you expect, what approaches you’ve tried, where you’ve wound up, what you think needs to come next – and how we might help you.