Content, Computing, and Commerce
- Technology & Trends -

More Information

Gold Sponsors:

EMC Documentum

GMC Software document management

Interwoven Content Management

Open Text collaboration and content management

stellent content management

Workshare Content Change Applications

General Conference Sponsors:

Conference Bag Sponsor

Coffee cup sponsor

Additional exhibitors to date:

Arbortext XML editor


Astoria Software

Atomz web content management

Author IT

Axtiveminds XML training

ClearStory Systems

Context Media

CrownPeak Hosted Content Management

Day Software

Flash content management

Ektron content management

FAST Search

FatWire Content Management


Hot Banana Web Content Management


Idiom enterprise globalization management

Infodata Content Management Services

Information Mapping


Inmagic content and information management software


Mark Logic content database


Ovitas Knowledge Management

Percussion content management software

Paperthin CommonSpot


RedDot content management suite

Refresh Core Content Management


Scientific Software BPM


SiberLogic XML Publishing

Silkroad content management

Software AG XML database

Thomas Technology Content Solutions

Vasont content management technology


Vivisimo Clustering Engine

Media Sponsors:

Business Wire

Event News via Business Wire/Virtual Press Office

CMS Watch  

 eContent Magazine  

Gilbane Report



Integration Consortium EAI EII ECI


Transform Magazine

Web Services Journal

XML Journal

Why our conferences are different

We have been analyzing content technologies since the early 80s when we began advising all members of the content technology community on what content technology was, how it could be used for enterprise business applications, and how content and computing would evolve.

Because we are strictly neutral with regard to vendors, analysts, enterprises, and consultants, we have been able to maintain a constant dialog with each group, all of whom are our customers, and all of whom we have learned from. Our conference content is carefully designed by us to ensure the focus is on what you need to know to successfully plan and implement content technology solutions. Conference content is not based on the latest buzzword, specific product releases, the need to sell analyst reports, or a need to supplement an exhibit floor.

Our conferences are designed to foster interaction between all stakeholders in the content technology community, with the ultimate goal of increasing the successful implementation and deployment of content technology.

See what happened at our Spring content management conference in LA



The Gilbane Conference on Content Management Technologies

New Technologies & Best Practices

November 30 - December 2, 2004
Westin Copley Place, Boston, MA

Conference Faculty Biographies

There are 70+ speakers participating in our Boston conference. We are proud to have such a high quality collection of experts join us to help provide you with the best advice and information available. Below are short biographies for most of them. A complete list is here.

Back to Conference Program

Mark Arbour
General Manager, Rich Media & WCM Business Units, EMC/Documentum

Mark Arbour is the General Manager of Documentum's Rich Media and Web Content Management Business Units. The Rich Media team adds Digital Asset Management capabilities to Documentum’s Enterprise Content Management platform, and focuses on intelligent handling of images, audio, video and compound multimedia content. The Web Content Management team provides solutions for Global Website Management and Portal technologies. As General Manager, Mark is involved in all aspects of the Rich Media and WCM Businesses – including Product Strategy and Engineering, Marketing, Customer Success and Sales. Mark has 20 years experience designing, developing and deploying scalable enterprise software, defining product and solution offerings and implementing enterprise systems. Mark has spent the last five years in the field of Digital Asset Management solutions and technologies at Documentum and the Bulldog Group. Prior to that, Mark spent 5 years at Baan, architecting Enterprise Resource Planning solutions. He also has 10 years experience as a software engineer and consultant, building and implementing enterprise technologies with Electronic Data Systems (EDS). Mark holds a Batchelor of Mathematics degree from the University of Waterloo, with a Major in Computer Science.

Erik Arnold
Consultant, Infozen, Inc., Co-owner, Arnold Information Technology

Erik Arnold provides system engineering and technical support to the Federal government's search system. In addition, he is the co-owner of Arnold Information Technology, the advisory and research firm that authored Enterprise Search Report (published by CMSWatch in September 2004). Erik was a founder of The Point and helped create the for-fee backlink service and Point (Top 5% of the Internet) program. The Point was sold to Lycos in 1996 at which time, Erik joined the Lycos search team. He was one of the early employees of and managed that firm's search system. When Xoom was acquired by NBC, Erik was responsible for the NBCi search system. He founded an instant messaging company which he sold in 2002. In 2002 he joined Infozen and assumed responsibility for the project. He is a frequent speaker at search-related conferences, and he along with his father has co-authored more than two dozen articles about search and online information. Erik is a graduate of the University of Virginia. He resides in Washington, DC with his English bulldog.

Stephen Arnold
Co-owner, Arnold Information Technology

Stephen is a technology and financial analyst with more than 30 years of experience. Stephen has extensive operational and entrepreneurial experience, able to bridge the gap between new ideas and the financial implications of a technology. He has worked in all aspects of software and online systems since graduating from college. Stephen is the author of six books and over 50 journal articles, and writes a monthly column about emerging technologies for VNU's London-based Information World Review newspaper. Over the past 13 years, Mr. Arnold has worked provided technical, financial, and strategic support for many technology projects. In 1993, he and a partner started Point (Top 5%) of the Internet, selling that property to Lycos, Inc. in 1996. Since that time, Mr. Arnold has been involved in a number of projects related to Internet technology, including the personalization tools used in the original @Home service. In 2000, he helped develop the plan, architecture, and security guidelines concepts for, the official gateway to U.S. governmental information (now one of the ten highest traffic sites in North America). He remains involved in a range of eGov initiatives through his work with Rockville, Maryland-based InfoZen, Inc. He was a member of the planning team for USWest's electronic yellow pages, and has assisted organizations worldwide with technology strategy related to new products and revenue opportunities. Recently, Mr. Arnold has provided business strategy services to a company funded by the French government's CNRS, the French government's equivalent of the National Science Foundation. In November 2003, Stephen will receive an award for his contributions to online information from the New York State Library Association.

Steve Ashley
Senior Vice President, Robert W. Baird

Steve Ashley is Robert W. Baird's senior analyst covering Desktop & Infrastructure Software. Steve Ashley has been a financial analyst for 20 years, and joined Baird in 1996. Previously, Steve was an analyst with Cleary Gull Reiland & McDevitt, and with Blunt Ellis & Loewi, both in Milwaukee, Wisconsin. Steve was named to the Wall Street Journal's All-Star team in 1993. In 2002 and 2002 Starmine recognized Steve as one of the top analysts in the Internet Software space for earnings accuracy. Steve earned his BBA from the University of Wisconsin - Whitewater, and his MBA from the University of Wisconsin - Madison. While a senior analyst Steve's stock coverage has included Documentum, FileNet, Interwoven, and Stellent. Additional coverage includes Adobe Systems, BEA Systems, Borland Software, Getty Images, Macromedia, Mercury Interactive, RSA Security, VeriSign, and WebEx Communications.

Joesph Bachana
President, DPCI

Mr. Bachana began his career in the late 1980's at the New York Times in its Production Technology Group. He furthered his career at the Associated Press as technical services manager for AP AdSend, the digital delivery system from advertisers to AP member newspapers. Mr. Bachana went on to be senior Project Manager at I.M.A.G.E. Inc, then Senior Account Manager at Inacom, before founding DPCI in April, 1999. A native of New York, Mr. Bachana is a graduate of both Brown BA) and Columbia (GS) Universities, is both a PMP and an active participant in the Project Management Institute's local chapter, and is a guest lecturer on database publishing at the Rochester Institute of Technology.

Bob Boiko
President, Metatorial Services
Content Management Bible (Hungry Minds Press)
President & Founding Board Member, CM Professionals

Bob Boiko is founder and president of Metatorial Services Inc. He has 15 years of experience creating Web, hypertext, and multimedia systems and tools for some of the world's top technology corporations (including Microsoft, Motorola, and Boeing). He was responsible for the technical vision supporting Chase Bobko's leading position in content management. Author of software guides, technical papers, columns, magazine articles, and the book "Content Management Bible," Bob is a well known writer and commentator. Bob is internationally known for his lectures and workshops. In addition, Bob is on the faculty of the University of Washington's Information School, a group dedicated to helping shape the emerging electronic information discipline. Bob's academic interests include metadata, information architecture, information system design, and public access to information. After spending 5 years as a writer, consultant and software developer, Bob formed three separate companies to pursue his interest in electronic information. Within Chase Bobko Inc., his second company, Bob served as President, Head of Development, Head of Sales and Marketing, and Head of Operations. Bob and his two partners grew Chase Bobko from a staff of 6 to a staff of 70. Today, he owns Metatorial Services Inc., a small consultancy, which provides services for organizations embarking on content management projects. Bob has extensive expertise in content and knowledge management, authoring, multimedia design, Web publishing, and tool construction.

D. Scott Bowen
President & Chief Operating Officer, Artesia Technologies, a wholly-owned subsidiary of Open Text Corporation

D. Scott Bowen is the Co-founder, President and Chief Operating Officer of Artesia Technologies, a wholly-owned subsidiary of Open Text Corporation. Artesia, a leader in digital asset management, was acquired by Open Text, a leader in Enterprise Content Management, in the summer of 2004. In his capacity, Scott is responsible for the overall operations of Artesia, as well as strategy formulation and execution. Previously, Scott was the Founder and General Manager of the TEAMS software division of the $7+ billion Thomson Corporation, a division founded in 1996 that Artesia purchased from Thomson in a venture-backed management buyout in the spring of 1999. Prior to founding TEAMS, Scott held a variety of managerial positions in a startup technology consulting firm called ThomsonConsulting, helping to grow the firm from five people to more than 200 professionals during the early years of the Internet. Earlier, Scott worked as a technology consultant with Price Waterhouse. Scott holds a Bachelor of Science degree in Economics and Electrical Engineering from Yale University and has completed senior executive coursework at Stanford Business School.

John Bruce
CEO, Authentica

John Bruce leads the strategic direction of Authentica and brings a solid track record of leadership and achievement as a senior sales, marketing and business development executive in the high tech industry. Most recently, Bruce was Chief Marketing Officer and Executive Vice President of Sales for Counterpane Internet Security, Inc. where he was responsible for driving the company sales channels, establishing marketing strategy and creating business relationships. During his tenure, the company established clear leadership in an emerging market, achieved record growth and raised $71 million of funding. Bruce also spent more than eight years at Symantec Corporation in senior management roles. In his last position there, Bruce was Vice President of Business Development and Alliances, driving strategic alliances with major vendors including HP, IBM, and Intel. These alliances are considered by the industry to be major contributors to Symantec’s dramatic growth in sales to corporations. Bruce also served Symantec in Holland as Marketing and Business Development Director for EMEA. During this time, he was responsible for building and executing a marketing and channel strategy that drove Symantec’s revenue growth across the region. Bruce holds an Honors Degree in Business Management and a Masters Diploma in Computer Science from Bradford University in Bradford, England.

Ken Bruss, Ed.D.
Principal, HDA Consulting

HDA Consulting is a a firm specializing in helping companies bring new products from concept to release. Ken has over 25 years of experience in Knowledge Management, Product Lifecycle Management, Facilitation, Teambuilding and Training. Prior to joining HDA, Ken worked as an internal consultant at Analog Devices. He played an instrumental role  in the implementation of team-based PLM structures resulting in faster cycle-time and lower development costs. Ken facilitated a worldwide change management initiative introducing an automated workflow process linking Product Lines and Manufacturing sites. Ken holds PDMA certification as a New Product Development Professional. He is an AQP judge, frequent conference speaker and guest lecturer at the Kenan-Flager Business School. Among Ken's recent publications is a two article series entitled "Gaining Competitive Advantage through the Management of Process Knowledge" appearing in the July 2004 and January 2005 issues of the PDMA journal VISIONS.

Tony Byrne
Editor, CMSWatch
The CMS Report
Treasurer & Founding Board Member, CM Professionals

Tony Byrne is Founder and Editor of, and President of CMSWorks, Inc., a Content Management training and consulting firm. Byrne consults with leading global enterprises and public agencies to help them select and implement the right content technologies. A former reporter, publisher, international educator, Byrne previously headed the Engineering and Production groups at an Internet consulting firm. He is the author of "The CMS Report," now in its 5th Edition.

Jeffrey Catlin
CEO, Lexalytics, Inc

Mr. Catlin and his partner founded Lexalytics in the spring of 2003 to focus on the creation of structure from unstructured content sources. The ability of the software to extract key concepts, summarize the content and discern the sentiment or tone of the information has allowed Lexalytics to sign a number of significant deals in it’s first 18 months of operation. They are the only company currently providing entity level measurement of tone (This is good news for John Smith). Lexalytics is rolling out software to measure other indicators within content like Threat and Customer Satisfaction, which should open up new markets and opportunities for Lexalytics. Mr.Catlin has over 10 years of experience in the fields of search, classification and unstructured data management. Mr. Catlin has held technical, managerial and senior management positions within a variety of companies. Prior to the formation of Lexalytics, Mr. Catlin acted as the General Manager for the unstructured data group of LightSpeed Software where he was responsible for sales, marketing and development efforts for the Knowledge Appliance and iFocus products. Prior to joining LightSpeed, Mr. Catlin was co-owner of PleasantStreet Technologies, which produced a news-filtering product.

Laurence P. Chait
Managing Director, Chait and Associates, Inc.


Larry Chait is Managing Director of Chait and Associates, Inc., a consultancy that helps managers define and achieve their objectives. With over thirty years of experience in business management and information technology, Larry has helped executives and organizations across industries manage change. His focus is on knowledge management, content management, business process improvement, and change management. As the former Vice President and Global Director of Knowledge Management for Arthur D. Little, Inc., Larry has a wealth of experience in this increasingly important area. Larry has authored three books on information technology and human resources, and is a contributing author of “Managing the Learning Process of the Corporation.” He has also authored many articles published in the U.S. and abroad, taught in the graduate programs of six universities, and been a regular a speaker on topics related to knowledge management and the management of change. Larry received his A.B. in Economics from Cornell University and his M.B.A. from the Harvard University Graduate School of Business Administration

Paul Chan
Vice President, Marketing, PureEdge

Paul Chan brings 20 years of technology product marketing experience with organizations ranging from innovative Silicon Valley startups to Fortune 500 leaders. Mr. Chan joins PureEdge from Responsys, a pioneer in permission-based e-Marketing, where he helped re-position, re-price, and re-establish their product offerings. Prior to Responsys, Mr. Chan was Senior Vice President of Marketing for BenefitAmerica, a leading service provider of online employee benefits solutions. Over a three year period Mr. Chan created and established the BenefitAmerica brand and directed the company's go-to-market strategy from initial product through the acquisition and integration by UnumProvident. Prior to BenefitAmerica, Mr. Chan was the president and founder of Webcentric Management Corporation, a strategic marketing consultancy for technology companies such as: Vitech, Sierra Systems, PeopleMover, and Daewoo. Mr. Chan has also held senior positions with Inmarsat Ventures, EDS (formerly MCI Systemhouse), IBM and General Dynamics. Mr. Chan has a B.Sc. in Engineering Physics from Queens University and an M.B.A. from the Ivey School of Business at the University of Western Ontario.

Walt Crosby
Executive VP, Terabase Corporation

Walt is responsible for new product research, development of new lines of business, and new business development for Terabase Corporation. Terabase is a leading provider of parametric search technology used by large-scale information providers.  Typical customers include providers of information to the defense related industries as well as market makers that provide electronics parts to manufacturers. Walt currently works on the development of new categorization and taxonomy tools for the new version of the Terabase/SRF search engine designed to work with Microsoft's .NET architecture. Prior to Terabase, Walt was CTO of RoweCom, a B2B Knowledge Provider Service, and VP and CIO of Computerworld, the leading weekly of the computer industry. As Corporate Director of Information Systems at Ziff Communications, he was responsible for developing data warehouses and knowledge bases for use within the Ziff-Davis Publishing empire. Walt holds a Bachelor of Science degree from the Sloan School of Management at MIT.

Galina Datskovsky, PhD
CEO, MDY Advanced Technologies

Galina Datskovsky is a nationally and internationally known expert in the field of document and records management, technology and dispensation. She has over 20 years of experience in computer sciences focusing in records management. She is President of the New York City Chapter of the Association of Records Management Administrators (ARMA) and is recognized as an authority in her field. She has been published in prestigious academic journals and computer science conference proceedings. She is also a sought-after and well-known speaker on computer systems and records management systems to companies and government organizations worldwide. She has spoken on vital topics such as Information Management, Government Regulation/International Regulations, Conflict Resolution and E-Business Challenges. Recently, Dr. Datskovsky spoke to ARMA chapters in California, Connecticut, Florida, Massachusetts, and New York. She was a vendor specialist at ALA in San Diego, a technology specialist at ARMA in Boston and a main-track speaker at AIIM in New York. In 2003 Dr. Datskovsky was invited to give a nationwide web presentation to NARA on the topic of electronic records administration. After gaining known status in records management, Dr. Datskovsky founded, and is the CEO of MDY Advanced Technologies, and one of the creators of FileSurf. The company opened its doors in 1988, and has been a leader in records technology for over 15 years. Dr. Datskovsky oversees computer operations for a wide spectrum of clients including fortune 100 financial clients, law firms, medical enterprises and government and civil-service organizations. She directs companies in evaluating their records/files as well as document management needs. Dr. Datskovsky received her Ph.D., and Masters in Computer Science from Columbia University, and along with MDY, was honored at the NJTC (New Jersey Technology Council) Awards for best Software Company of the Year in 2002. Prior to joining MDY, Dr. Datskovsky consulted for IBM and Bell Labs and taught at the Business School of Fordham University and at the Graduate School of Columbia University.

Bob Doyle
Editor, CMS Review, CMS Forum, CMS Wiki, DMOZ CMS Category
President, SkyBuilders
Executive Director & Founding Board Member, CM Professionals

Bob Doyle is Editor-in-Chief of CMS Review. He is working with Bob Boiko of U. Washington CMS Evaluation Lab to study the classification and evaluation of content management systems. Doyle helped to organize the third international OSCOM conference at Harvard Law School Berkman Center for Internet and Society. He produced and edited audio/video of the conference sessions for the web. He is also President and CEO of, where he designs small-enterprise information systems with his son Derek.

Joshua Duhl
Research Director, Content Management & Rich Media, IDC

Mr. Duhl covers content management, rich media asset management (RMAM), digital rights management (DRM), authoring tools, XML and other rich media software technologies. He brings over 19 years of combined experience in marketing, software engineering, consulting and entrepreneurial skills to IDC. Mr. Duhl was selected by IDC's customers as one of three 2003 Global Research Advisory Council Analysts of the Year. Prior to joining IDC in 2003 he was President for ten years of Stillpoint Consulting, an independent software marketing consulting firm. He assisted companies with their strategic marketing and positioning of their company, products and services. During that period he covered digital asset management systems, object and relational databases, object technologies, application servers, and development tools. Mr. Duhl has written and presented extensively on a wide range of technologies, products, companies, markets, industry trends, applications and issues both in the U.S. and abroad. Prior to forming Stillpoint, Duhl held marketing and engineering positions in ONTOS, Ontologic, Cambridge Robotics, and Prime Computer. He earned a B.S. in Computer Science from Haverford College.

Priscilla Emery
President and founder, e-Nterprise Advisors

Priscilla Emery is President and founder of e-Nterprise Advisors and has provided market research and analysis services to Fortune 1000 and high technology companies for over 15 years. With over 30 years of technology experience her areas of expertise include imaging, document, records and e-mail management and other technologies in the enterprise content management (ECM) landscape. Prior to establishing e-Nterprise Advisors, she was Senior VP of Information Products and Services for AIIM International where she was responsible for the development and delivery of publications and other information-oriented products and services to AIIM members and associates. Before that, Ms. Emery was VP and Director of Gartner’s Electronic Workplace Technologies research center and New Science’s Intelligent Document Management service. She has been quoted in many industry publications and has been a speaker at many industry events. Ms. Emery holds MIT and LIT for Electronic Imaging designations from AIIM International, is an AIIM Fellow, an Advisory Board member of the Electronic Document Systems Foundation (EDSF) and a member of ARMA, XPLOR and TAWPI.

Joe Fantuzzi
CEO and President, Workshare

Joe is an expert at creating well-timed, high-growth businesses in broad markets. Bringing over 20 years experience to Workshare, Joe helped create $3bn market valuation as an executive for industry leaders in document creation (Interleaf), multimedia (Macromedia), 3D graphics (Autodesk) and online CRM (Kana). Previous to Workshare, Joe was CEO at Liquid Engines, creating the first strategic tax management application for global enterprises, and attracted the Carlyle Group as its lead investor. Prior to this, Joe was co-founder and CEO at NetDialog, a venture-backed firm sold in 1999 to Kana (US $100m). Prior to Kana, he was General Manager at Autodesk Discreet growing the company's market share from 20% to 65%. Joe was Worldwide Marketing VP at Macromedia from private firm through to its public offering, and International Sales and Marketing Director at Interleaf from private firm through to its public offering.

Susan Feldman
Research Vice President, Content Technologies, IDC

Susan Feldman directs the content technologies research programs at IDC. These software research programs track, analyze, and forecast markets and trends in document and content management, search engines, text mining, categorization and other content access technologies, XML, rich media asset management, authoring tools and digital rights management. Before coming to IDC in 2000, Ms. Feldman was President for twenty years of Datasearch, an independent information consulting firm where she consulted on new retrieval technologies such as natural language processing, search engines, usability of online systems and digital libraries. Ms. Feldman won the 2003 James Peacock Research award at IDC for her work on the search and retrieval technology markets. She is the author or editor of numerous articles and books about the Internet and information retrieval technology for which she has won several national and international awards. She wrote the chapter on search engines for the 1999 volume of the Encyclopedia of Library and Information Science and was the first editor of the IEEE Computer Society's Digital Library News. She has designed and taught courses and workshops in information science and is a frequent speaker at conferences. She is a former president of the Association of Independent Information Professionals, an advisory board member for several conferences and organizations, and is also a member of the Association for Computing Machinery and the American Society for Information Science and Technology.

Scott Gidley
Integration Consortium
Founder and Research & Development, Dataflux

A DataFlux founder, Scott Gidley has worked extensively on data quality and data management projects. At DataFlux, he provides the technological vision for the company and consults with customers, analysts and internal staff to devise a roadmap for software enhancements. Prior to founding DataFlux, Scott worked in the Consulting Services division of Seer Technologies, where he was responsible for developing several financial systems for clients in the commercial banking and investment banking industries, including CS First Boston, RM Trust of Toronto, and Kidder Peabody. Scott is a graduate of the University of Pittsburgh with a degree in computer science.

Frank Gilbane
President, Bluebill Advisors
Editor, Gilbane Report
Founding Board Member, CM Professionals

Bluebill Advisors publishes the Gilbane Report, organizes the Gilbane Content Manangement Technolgogies conferences, and serves as advisor to the XML & e-business Integration Forum and Documation events in France. Frank serves on the board of directors of APT (Art Plus Technology). Frank also serves on the advisory board of the University of Washington iSchool Content Management Systems (CMS) Evaluation Lab . Frank is also a Managing Partner at Lighthouse Seminars LLC, and StrataData Partners, LLC . Frank was a member of the Board of Directors of market research and consulting firm CAP Ventures, Inc. and the founding Director of their Dynamic Content Software Strategies service. Frank was the founder and former president of Publishing Technology Management, Inc ., a founder of the French firm TechnoForum SARL, and co-founder of the Documation conferences. He held various positions in software development, marketing, and senior management at Texet Corporation and Quadex Corporation. He was a founding member of the Board of Advisors to SGML Open (now OASIS), is a past member of ANSI, ISO, and CALS Standards Committees, the Graphic Communications Association (GCA), numerous editorial advisory boards, and a recipient of the GCA's TechDoc award.

David R. Guenette 
Consultant, Bluebill Advisors
Associate Editor,
The Gilbane Report

David R. Guenette is Associate Editor at The Gilbane Report and Principal of DRG Publications, a practice covering the connected content market with strategic technology and business development research, analysis, and editorial content, with special focus on both digital rights management and the editorial process within electronic publishing. David’s experience in publishing spans more than two decades, including in the top editorial positions at some of the leading CD-ROM and multimedia magazines and newsletters. David has been a speaker at dozens of conferences, and has produced several conference programs, including the first DVD Pro conference.

Michael R. Hahn
Senior Content Management Analyst, Vasont Systems

Michael Hahn has more than twenty-eight years' experience with information technologies, the last eleven as a practitioner and instructor of SGML/XML-based information systems. Michael has spent a large part of the last eleven years reading, writing, evaluating, and troubleshooting Document Type Definitions (DTDs) and tagged documents. He has helped to create SGML and XML implementations for semiconductor and heavy equipment manufacturers, healthcare concerns, commercial publishers, and professional organizations. He has taught more than 100 classes in syntax and techniques for organizations including Honeywell, Educational Testing Service, and LearJet.

Bill Hustad
Director of Product Management, Interwoven

Bill Hustad is currently Director of Product Management at Interwoven, provider of Enterprise Content Management (ECM) solutions for business. In this capacity and in previous positions within the organization, he has worked directly with the CTO, SVP of Marketing and Business group VP's to ensure current technology initiatives are in line with future vision. Hustad’s areas of focus at Interwoven have been to develop market requirements and drive the product development process for Common Platform Services (enabling smart integration across Interwoven products), and to spearhead standardization and corporate guidelines for the development of Interwoven's Service-Oriented Architecture (SOA). During his time at Interwoven, Hustad has also held senior management positions in Customer Care, an organization focused on customer intimacy and satisfaction, and consulting. Before coming to Interwoven, Hustad served as a senior consultant at Keane, a leading business and information technology consulting firm. Prior to Keane, Hustad was an independent consultant focused on Web application development, and is a military veteran who served as one of four hand-selected US Marines to directly serve the President of the United States. Hustad studied architecture at the University of Arkansas.

Vernon Imrich
Chief Technology Officer. Percussion Software

Vernon Imrich is Chief Technology Officer for Percussion Software, developers of the enterprise content management system Rhythmyx. In this role, Mr. Imrich is responsible for driving the technology strategy for Percussion, including the definition of product architecture, the overall product family as well as Percussion's unique approach to solving the challenges of content management. He works extensively with the company's customers, prospects and technology partners to ensure the company's solutions effectively meet market needs. Mr. Imrich brings to this role nearly a decade of product architecture and design experience. He is a frequently invited speaker on topics such as content integration, XML workflow, emerging web trends and the realities of implementing these technologies across the enterprise. He was chosen by CMSWatch as one of "Twenty Leaders to Watch in 2004." Mr. Imrich pursued graduate research at the Massachusetts Institute of Technology and holds a bachelor's degree from the University of California at Berkeley.

Cynthia Low Johnson
Director, Knowledge and Education, Flowcast Division, IDX Systems Corporation

Cynthia Low Johnson is currently serving as the Director of Knowledge and Education in the Flowcast Division of IDX Systems Corporation, a healthcare software solutions company, with offices in VT, Boston, Chicago, Dallas, and London. Throughout her 20 plus years in leadership, which has included roles such as Director of Patient Admnistrative Services in major medical centers, Knowledge Management Director, and Vice President of Client Services for a healthcare software firm, a common theme in the way she has approached her positions has been as a "knowledge enabler". In her various roles, from small start up to large scale operations, she has focused on enabling individuals, both her own workforce and those they serve, to excel in whatever it is that is their responsibility, and that to do that requires knowledge, skill and opportunity.  She is a popular speaker nationally and regionally on healthcare administration and employee development topics.  She holds a Bachelors Degree in Speech Pathology and a Masters in Hospital Administration and is a fellow in the Healthcare Financial Management Association with specialities recognized in Accounting and Finance, Patient Financial Services and Managed Care.

Mary Lee Kennedy
The Kennedy Group

Mary Lee Kennedy is an independent information and knowledge strategy consultant. She is an industry leader in: Leveraging information and knowledge assets to meet organizational objectives; Designing and developing new information and knowledge-based services and products; and Planning, developing and implementing organizational and team capabilities including addressing tough challenges like change management, governance, professional development, partnerships, and negotiation. Mary Lee has global experience in multi-national corporations working with all organizational levels and functions. She works comfortably in both English and Spanish and has some knowledge of French. Her work in 2004 has taken her to Brazil, England, France, Canada and the United States. She led and managed knowledge and information projects and operations in North America (Canada, the United States and Mexico), the United Kingdom, France and China. She is a leading practitioner and thought leader with experience in high technology, research, manufacturing and academia. Recently, as Director of the Knowledge Network Group for Microsoft Corporation, Mary Lee led the effort to develop an enterprise knowledge and intranet strategy from defining user requirements, partnering with product groups in the development of intranet products, to delivering corporate-wide shared services for search, taxonomy, people profiles, as well as developing and managing the corporate portal, the business information portal, the HR portal, handling content integration, providing syndicated research and analysis, the corporate memory function (archives, museum), and internal communications. Her role included partnering with the Microsoft product team in joint development of SharePoint 2003.

Mary Laplante
Vice President Consulting Services, Bluebill Advisors
Senior Editor, Gilbane Report

Mary Fletcher Laplante manages all Bluebill Advisors & Gilbane Report Vendor and Enterprise consulting and services. She brings broad information technology marketing experience to the task of helping companies introduce new products. Ms. Laplante is a Partner Fastwater LLC, and was the first Executive Director of the industry consortium now known as OASIS (Organization for the Advancement of Structured Information Standards). OASIS provides a forum for the development of open e-business standards, typically built around XML. Before helping in the creation of OASIS, Ms. Laplante developed and managed her own consulting practice providing marketing and technical expertise in publishing-related applications and technologies. She has held executive and senior positions at several publishing software companies; she was President and Chief Operating Officer for Cygnet Publishing Technologies, Incorporated; Vice President of Marketing for Avalanche Development Company; and Vice President and Senior Product Manager at Scribe Systems, Inc. Prior to forming Fastwater, Ms. Laplante was a Director in the Document Software Strategies Group at CAP Ventures, Inc., a strategic consulting and research company that covers the markets for document technologies. Ms. Laplante is a frequent speaker at industry events like The Gilbane Conferences, Internet World, The Seybold Seminars, and the Gartner Group Internet Electronic Commerce conference.

Shane Lennon
Vice President, Strategy and Marketing, Context Media

As Vice President of Strategy and Marketing for Context Media, Shane drives the company's corporate and go-to-market strategies, including overall corporate positioning, strategic plans, corporate development, mergers and acquisitions, customer and partner marketing, media relations, digital marketing and product marketing. Before joining the Context Media executive staff, he had been responsible for developing and executing the company's product marketing and strategic relationships. Prior to Context Media, Shane was the marketing and strategic alliance director for, an interactive systems integrator. He also led the client team for marquee clients like British Airways. Before that, he held the position of marketing director for w-Technologies, a pioneer in wireless financial transactions for end user devices, and brought a number of wireless and internet products to market. Shane holds a degree in Marketing from The College of Marketing at the Dublin Institute of Technology, Dublin, Ireland

David B. Liroff
Vice President and Chief Technology Officer, WGBH Educational Foundation

David B. Liroff is vice president and chief technology officer at the WGBH Educational Foundation in Boston, Massachusetts. Liroff joined WGBH in 1979, and during his tenure with the station has had senior management responsibility for broadcasting, local program production, creative services, membership, major gifts and capital campaign fundraising, and for national "how-to" program production. Currently, he is responsible for production services, engineering, information technology, telecommunications, digital asset management, and audience research, and he has senior management responsibility for overseeing WGBH's transition to digital production and broadcasting. Liroff is a board member of The Association of Public Television Stations (APTS); he is also a member of the CPB TV Future Fund Advisory Panel, the CPB Digital Consultation Panel, the PBS Technology and Distribution Committee, and the Association of Moving Image Archivists. Prior to joining WGBH in 1979, Liroff was director of broadcasting at PBS member station KETC-TV9/St Louis, where he was responsible for programming, production, and audience research. From 1971-1977, he was PTV program director at WOUB-TV20 at the Ohio University Telecommunications Center in Athens, Ohio and was an assistant professor in the College of Communication, School of Radio/Television at Ohio University. Liroff holds a Ph.D. in radio, TV and film from Northwestern University, a master's in speech and theater from Brooklyn College/City University of New York, and a bachelor's in political science from MIT.

Mark J.Ludwig
Library Systems Manager for the Libraries of the University at Buffalo

Mark oversees development and operation of enterprise information systems on a variety of infrastructure ranging from the IBM mainframe to Sun Solaris servers and Windows 2000 servers. Software ranges from mainframe transaction processing to website hosting and, most recently to the Ixiasoft TextML XML server and document repository. Ludwig’s department supplies enterprise computing services to the Libraries’ staff of approximately 175 for budgeting, acquisition, cataloging and circulation of library materials. A library catalog of 2.6 million items has been transformed from the mainframe to the web to an XML document repository. Websites and proxy service offers access to thousands of commercial databases and electronic resources, amounting to a unified public information system for our 30,000 faculty, students and affiliates around the globe. Current projects include the acquisition, development and implementation of new technologies to empower our user base to incorporate digital materials in their research, scholarship and pedagogy.

David MacCarn
Chief Technologist and Asset Management Architect, WGBH Educational Foundation

David MacCarn is Chief Technologist and Asset Management Architect for the WGBH Educational Foundation. He is currently responsible for long-term planning, investment and adoption of new technologies. His career with WGBH began in 1985 as director of engineering. Mr. MacCarn co-authored “Universal Preservation Format,” a recommended practice for archiving media and electronic records for the National Historical Publications and Records Commission of the National Archives: < . He is also co-author of an article entitled "Understanding the Preservation Challenge of Digital Television" for the National Digital Information Infrastructure and Preservation Program of the Library of Congress: Mr. MacCarn has a patent pending for a “Universal Digital Data Preservation System.” Mr. MacCarn earned a BS degree in Computer Science and completed graduate work in Computer Architecture. He is a member of the Society of Motion Picture and Television Engineers, the Institute of Electrical and Electronic Engineers and the Association for Computing Machinery.

Robert Markham
Senior Analyst, Forrester

Bob is a senior analyst in Forrester's Information Delivery research group, focusing on all aspects of content management, including research covering the converging areas of Web content, document and image management, emerging technologies, and content life cycle. Bob came to Forrester through its acquisition of Giga Information Group. Prior to joining Giga, he was senior system architect for the American Red Cross. He served as the in-house consultant to the Health and Safety, Biomedical, and Disaster Services Divisions. Previously, Bob managed the technical services group for the Pension Benefit Guarantee Corporation, with responsibility for system administration, network monitoring, system upgrades, applications integration, and security analysis. Earlier in his career, Bob was a system and software engineer responsible for the display and compression systems of Automated Patent and Trademark Office System, which was among the first and largest imaging systems. He designed and implemented a major component of the IRS Electronic Filing System known as the Archival and Retrieval Facility. Bob started his career at Jet Propulsion Laboratory where he designed his own computer language called "BobTalk," designed computer systems for the Voyager spacecraft, created network protocols for the ground-tracking network, and worked with the SETI team.

Hilary Marsh
President, Content Company

Hilary Marsh is president of Content Company, a consultancy specializing in strategic online communications. Content Company has helped corporations, associations and nonprofit organizations use the Web as an essential business tool. Content Company's clients include Household International, the American Hospital Association, University of Chicago, Donors Forum of Chicago, Federal Reserve Bank of Chicago, Greater Philadelphia Marketing Corporation and the National Collegiate Athletic Association. Prior to founding Content Company, Marsh lead the Chicago content strategy practice for Sapient, an e-business consulting firm, and worked for, an e-commerce startup, in 1999, and printing leader R.R. Donnelley, in 1998. In 2002, she founded NetContent/Chicago, a local Chicago organization for people involved with online content, and in 2004 became one of the founding members of CM Professionals, the content management community of practice.

Ben Martin
Partner, Industrial Wisdom

Ben Martin is an expert in “write once and reuse” content management strategies and is widely recognized as the most knowledgeable authority in reuse of information across multiple languages. He has led the development of one of the few end-to-end content management processes that enables the simultaneous delivery of information in multiple formats and multiple languages. Ben Martin served as vice president of global content management for J.D. Edwards from 1998 to 2001. He was responsible for all the authoring activities for J.D. Edwards products including the firm's technical documentation, online help, training guides, and WBT courseware, as well as the translation of the documentation into seven languages and the software into 21 languages. While in this capacity, he oversaw the development of a new content management solution that facilitated delivery of information from one source into multiple deliverables across multiple languages. From 2001, he was focused on enhancing and delivering this solution to the J.D. Edwards client base successfully driving a line of business that represented over $25 mil product license revenue in three years. Most recently, Martin joined Industrial Wisdom, LLC as a partner and is focused on helping clients pioneer better ways of delivering content. Martin holds a 1992 Master's degree in instructional technology from the University of Colorado at Denver and a 1976 Bachelor's degree in psychology from Pepperdine University, where he obtained a secondary teaching credential for English and biology. Martin is co-author of the book, Masters Of Change, a management book published by Executive Excellence Publishing the last quarter of 1997.

Matt May
Web Accessibility Specialist, W3C

Matt May joined the W3C Web Accessibility Initiative (WAI) in 2002. His current work includes the development of the Authoring Tool Accessibility Guidelines 2.0, authoring techniques for the Web Content Accessibility Guidelines 2.0, and technical review of W3C specifications in the WAI Protocols and Formats Working Group. Prior to W3C, Matt was a senior developer for two online grocery sites, and has consulted on design and accessibility for numerous organizations, ranging from Expedia to USA Hockey. He keeps a weblog at

Michael Maziarka
Director, InfoTrends/CAP Ventures

Michael Maziarka has over 15 years of product management, marketing, and consulting experience in the document and electronic publishing market. As Director of the Dynamic Content Software Strategies (DSS) service at InfoTrends/CAP Ventures, he provides research and consulting services to software suppliers, investors, and corporate users who need accurate, objective, and unbiased information and advice on document software technology. Prior to joining InfoTrends/CAP Ventures, Mr. Maziarka was a Product Marketing Director at Xyvision, where he was responsible for product planning, pricing, packaging, and promotion of the company's Parlance Document Manager product line. Prior to joining Xyvision, he held several corporate and product marketing positions at the Datalogics Division of Frame Technology. Recognized as an industry expert, Mr. Maziarka has Chaired numerous Seybold Enterprise Publishing Conferences and Content Management & Collaboration Forums for the Internet World conferences. During his tenures at CAP Ventures, Xyvision, and Datalogics, Mr. Maziarka was active in industry consortiums and industry standardization initiatives. He held the Chair position on the Board of Directors for OASIS, the Organization for the Advancement of Structured Information Standards (formerly SGML Open). He was also active in the development of the CALS electronic publishing standards, and has participated in J2008 and ANSI committee work. 

Jane McLaughlin
President and Consulting Principal, LifeCycle Software

Jane McLaughlin is the founder and President of LifeCycle Software, a leading implementer of content management and collaboration systems. Jane is a seasoned executive with 25 years of experience in the computer industry. As the former Senior Director of Knowledge Management at the Institute of Scientific Information (ISI), a Thomson Scientific company, she was instrumental in the development and launch of numerous scientifically focused, enterprise-wide information portal products and middleware. These include the ISI Web of Knowledge, Current Contents Connect eSearch, the Web of Software, as well as backend Meta search, categorization, collaboration and content management solutions. In addition to her work with corporate, academic, and government and institutions, Jane also brings to LifeCycle years of technical and software experience. Prior to ISI, Jane was the Development Manager at Hazox, reporting directly to the COO and responsible for all engineering activities related to that company’s environmental regulatory and logistics management product suites. Her wide range of expertise in the technology arena spans all facets of Software Engineering, including fifteen years at Unisys in Network Communications development, and six years in, and consulting to, Healthcare and Chemical Information Technology organizations both locally and nationally.

Michael Miron
Co-chairman, and CEO, ContentGuard, Inc.

Michael Miron is co-chairman of the Board of Directors and chief executive officer (CEO) of ContentGuard, Inc. Miron is responsible for the overall business strategy and execution of ContentGuard’s mission to accelerate Internet content delivery across all content and media types, on a worldwide basis. Miron was previously president of the Internet Business Group at Xerox Corporation, where he was responsible for the development of new Internet-related transaction and service businesses.  Miron also held the position of senior vice president of Corporate Business Strategy and Development at Xerox, where he was responsible for long-term corporate strategy, corporate initiatives, mergers and acquisitions, strategic alliances and Internet strategy and infrastructure.  He also was an officer of the corporation. Miron joined Xerox in 1998 from AirTouch Communications in San Francisco, where he was vice president of Corporate Strategy and Development.  Prior to this, he worked in strategy and analysis at Salomon Brothers Inc. in New York from 1990-96.  He also worked at McKinsey & Company in New York from 1986-90, and at International Business Machines in Rye Brook, N.Y., from 1981-86. Miron received a Bachelor’s degree from Cornell College of Engineering in 1977 and a Master’s degree in Management from Northwestern University in 1981.

Lynda W. Moulton
President, LWM Technology Services
Data Bases for Special Libraries: A Strategic Guide to Information Management (Greenwood press)

Lynda Moulton is president of LWM Technology Services, a knowledge management consulting practice. She advises enterprises on strategies to facilitate knowledge sharing, focusing on collaborative activities and technology implementations for content resources. Lynda is also active in the Boston KM Forum. Previously, she founded and owned Comstow Information Services, Inc. where she was the chief architect of the BiblioTech software applications, which were sold to Inmagic, Inc. in 1999. In 1993 she authored the book Data Bases for Special Libraries: A Strategic Guide to Information Management on database application development for corporate records, information resource management, indexing and search using DBMS and 4GL technologies. Lynda has taught graduate courses and written numerous articles on professional competencies, content management, taxonomy development, database design and other KM topics. Her career began in library and information science at Union Carbide, and Arthur D. Little before founding Comstow in 1980.

Chuck Myers
Technology Strategist, Adobe Systems

As Technology Strategist, Charles Myers spearheads the strategic technology direction for Adobes server product line within the company's ePaper Business Unit. He is also responsible for Adobes XML strategy and standards participation. Myers has more than 25 years of experience in the computer software and publishing industries. He held senior positions at Frame and Datalogics, where he was responsible for the PAGER publishing product and several early SGML and database publishing systems. Myers holds a bachelor of science degree from Purdue University. His recent speaking engagements include: XML Conference/US; XML World Conference; XML Asia Pacific; Seybold Seminars/San Francisco; Open Publish; XML Europe; On Demand Digital Printing and Publishing Strategy Conference; XPLOR; Drug Information Association (DIA) Document Management Conference; Association for Information and Image Managers Show and Conference (AIIM); and FOSE. Myers is also on the board of IDEAlliance.

Martha Nalebuff
Director of Policy and Strategy, Windows Client Strategic Relations and Policy Group
Microsoft Corporation

Martha Nalebuff is a Director in Microsoft's Windows Client Strategic Relations and Policy Group and has focused over the past 4 years on intellectual property protection, DRM and Rights Expression technologies. Ms. Nalebuff is an active member of several industry committees including MPEG-21 and is on the board of the Content Reference Forum. She has served in several business and technical management roles at Microsoft, including managing eBook strategic partner relationships and running the Windows Hardware Quality Labs. Prior to Microsoft, Ms. Nalebuff worked in the UNIX arena for 15 years, most recently as Vice President of a software consulting firm, where she established and ran the leading POSIX compliance testing lab. Before that, she worked at Hewlett-Packard in speech recognition technology and standards. Ms. Nalebuff began her professional career at IBM after obtaining a degree in mathematics from Northeastern University. She is an experienced speaker and has appeared on the program at Seybold, Broadcast Asia, Jupiter DRM Forum and the Silicon Valley Speaker Series.

Alan Pelz-Sharpe
Vice President North America, Ovum

Alan Pelz-Sharpe is VP Software and Services, North America. Prior to this, he was the Principal Consultant for Ovum's IT Consulting practice, where he focused on issues relating to Enterprise Application Software Technology, Content Management/KM and IT Strategy. Alan is the lead author of Ovum Evaluates: Integrated Document management and E-process: Workflow for the e-Business. He is co-author of Web Content Management: Strategies, Technologies and Markets and Ovum Evaluates: Content Management. In 1988, Alan started his career in Business Applications working for Shell - and subsequently for a number of PetroChem companies including BP and Saga. From the mid to late nineties, Alan held senior positions within Kvaerner Oil & Gas, working on major projects and implementations both in London and Aberdeen. Before joining Ovum, Alan worked as a Business Analyst on a major BPR project within BT Cellnet. Alan has delivered speeches around the world and regularly speaks at major industry events. He writes for the IT media and is also regularly quoted by CNN, IT Week, Computing, KMWorld and Consultants Advisory.

Rob Perry
Director of Product Marketing, Vignette

Robert Perry is Director of Product Marketing for Vignette where he is responsible for product messaging and market awareness programs. He joined Vignette from the Yankee Group, where he researched content management and portals and wrote about the trend towards content-rich Web applications. Mr. Perry has over 20 years of experience in software marketing. He was Vice President of Marketing for Webhire, a provider one of the first subscription based Web based applications solutions and held a variety of marketing positions at Lotus Development. Mr. Perry holds a BA from the University of Virginia and is a Chartered Financial Analyst.

Sherra Pierre-March
Vice President Information Systems, Sesame Workshop

Sherra Pierre-March oversees both the internal operational strategy and Research & Development on content management models that support the new generation of distribution networks and channels. Pierre-March has spent the last 20 years in the Information Technology field. Prior to the Workshop, she was the founding partner of Vision IT, a consulting firm specializing in content management and digital asset management. Pierre-March was also the Vice President/Chief Information Officer for Martha Stewart Living Omnimedia (MLSO), where she managed all of the strategic IT planning and implementation. Prior to MLSO, Pierre-March was the Project Manager for the Advanced Technology Group at Viacom International, where she developed best practices involving Research & Development, collaborative computing and digital asset management. Pierre-March had direct responsibility for leveraging technology across Viacom International, Paramount Pictures, Showtime, MTV Networks and Simon Schuster. Pierre-March also has been part of the Information Technology teams of Madison Square Garden and Virgin Atlantic Airways, where she was responsible for the development of their networks both local and international.

Wendi Pohs
Consulting IT Specialist, IBM
Practical Knowledge Management: The Lotus Knowledge Discovery System

Wendi Pohs is a Consulting IT Specialist on IBM's Intranet User Experience Team and is the author of a book about knowledge management methodologies, Practical Knowledge Management: The Lotus Knowledge Discovery System, published by IBM Press. Wendi joined IBM in 1996 and has worked on various projects as a spec writer, on-line help designer, user assistance manager and consulting taxonomist. A frequent speaker at industry events, Wendi currently works on Enterprise Search and Taxonomy Integration for w3, IBM's internal Web site.  Prior to joining IBM, Wendi worked at the American Mathematical Society and at Digital Equipment Corporation. Wendi received her BA and MILS degrees from the University of Michigan.

Mario Queiroz
Vice-President, Content and Product Data Management, HP

Mario Queiroz is the Vice-President at HP responsible for an organization called Content and Product Data Management (CPDM). CPDM is an internal consulting and services function which re-engineers information management within marketing, sales, and supply-chain through the implementation of enterprise software and new business processes across HP. Mario has held this position since HP and Compaq merged in May, 2002. Prior to this role, Mario was director of worldwide B2B eCommerce at HP. In that function, he provided strategic direction and delivered eCommerce solutions on a global basis across all of HP’s lines-of-businesses. Mario has been with HP for 15 years, eight of which he spent in Europe in various management roles. He has held marketing positions in HP's printing and imaging business and worldwide manufacturing and operations positions in the computer business. Mario holds Master of Science and Bachelor of Science degrees from Stanford University. Mario enjoys spending time with his wife and two young daughters as well as running, swimming, playing soccer, and reading.

Brendan Quinn
Technical Architect, Content Management and Syndication Systems, BBCi

Brendan Quinn has been working in content management since 1998, when he was one of the first to implement the then-named FutureTense Content Server product (now owned by FatWire) at Fairfax, a newspaper company in Australia. He grew and managed a team that worked with the product to release a couple of dozen sites, including the Sydney Morning Herald's award-winning Sydney 2000 Olympics site. After 2000, Brendan left Fairfax to create Clueful Consulting Pty Ltd, one of the first consultancies to specialize in content management work, in the process working with several other leading content management systems. In 2002 Brendan left Australia and the independent consulting world to become a Technical Architect for the British Broadcasting Corporation in London, where he has been working to create an industry-leading content management platform that makes the most of the BBC's web and interactive offerings.

Amy Rantanen
Director of Information Technology and Asset Management Systems, WGBH Educational Foundation

Amy Rantanen is Director of Information Technology and Asset Management Systems for the WGBH Educational Foundation. She is responsible for managing the Information Technology and Telecommunications Group. As one of the key executives spearheading WGBH’s Digital Asset Management and Reference Architecture initiative, Ms. Rantanen has led the formation of technology partnerships with Sun Microsystems, Artesia Technologies, and Sony, Inc. Her ongoing direction of these partnerships, toward the development of the first end-to-end asset management architecture for video, has resulted in the additional collaboration of a broad range of information technology and broadcast vendors. Through these efforts, WGBH has been named a Sun Center of Excellence and more recently, a Sun authorized iForce Solution Center location for Digital Asset Management. Ms. Rantanen has leveraged WGBH’s experience on behalf of public television and radio member stations nationwide. She is leading the Corporation for Public Broadcasting’s Metadata Dictionary Project, which is building consensus to develop and deliver rich media content across multiple platforms to heighten content and service partnerships. Ms. Rantanen’s career with WGBH began in 1989 as a manager in human resources. She earned a BS in Finance and Economics from Bryant College and completed graduate work in Business Management.

Theresa Regli
Senior Consultant, Content Management and User Experience, Molecular

Theresa Regli puts her ten years of experience in content management and cross-media publishing to work as the Principal Consultant of the Content Management Practice of Molecular, a Boston-based technology consulting and services firm. Working with clients such as FleetBoston Financial, and Hewlett-Packard, she designs online publishing systems for consumer web sites and corporate portals, seamlessly integrating content and technology to anticipate the needs of businesses and consumers. Regli profiled many Internet pioneers as a reporter during the early 1990s, and in 1995 became the founding web content manager for the Boston Phoenix, where she helped launch one of the country’s first newspaper web sites. From 1998-2000, she spent two years as Director of Content Management for multiple subsidiaries of venture capital firm CMGI. She frequently leads seminars and workshops on all aspects of content management and user experience design.

Hadley Reynolds
Vice President, Delphi Group

Hadley Reynolds directs the research program at Delphi Group, Boston, MA. His practice focuses on the dynamics of the interaction between business and emerging information technologies-the digital transition defining new business opportunities in today's economy. He is the author of many original research reports as well as widely published articles in the areas of business portals, content management, the knowledge practice, and interaction quality in the online experience. Mr. Reynolds brings over 20 years of industry experience in enterprise software and information systems development to Delphi Group.

Ann Rockley
President, The Rockley Group;
Managing Enterprise Content, (New Riders)
Vice President & Founding Board Member, CM Professionals

Ann Rockley, is President of The Rockley Group, Inc., (TRG) an information management consultancy that specializes in the development of enterprise content management and unified content strategies. Rockley is an internationally recognized expert in the field of content management, a frequent contributor to a wide variety of trade publications, and a featured speaker at dozens of industry conferences annually in both North America and Europe. Rockley is the author of "Managing Enterprise Content: A Unified Content Strategy." Rockley is an Associate Fellow of the Society for Technical Communication and has a Master of Information Science from the University of Toronto, where she teaches Enterprise Content Management.

Diane Rooney
Vice President Production Services, Grand Circle Travel Corporation

With sales driven primarily through direct mail pieces at Grand Circle Travel Corporation, Diane overseas production, print and paper contracts, and is responsible for the marketing and implementation of customer¹s pre-trip material. Managing 200 promotions per year, Diane¹s key focus has been in driving process and technology improvements. Diane joined Grand Circle 10 years ago after spending 8 years in the marketing department at Stride Rite Corporation. Grand Circle offers 46 years of leadership in international travel, adventure and discovery for Americans over 50 years old. Headquartered in Boston, the company has 39 offices and 2000 associates worldwide. The brands include Grand Circle Travel, Overseas Adventure Travel and Vermont Bicycle Tours.

Bill Rosenblatt
President, GiantSteps Media Technology Strategies
Author, Digital Rights Management: Business and Technology

GiantSteps Media Technology Strategies (, is a consulting firm whose clients include content providers and digital media technology companies. Bill bridges the gaps between business and technology in the digital media world. He brings content providers expertise in areas such as digital rights management, content management, cross-media publishing, streaming media, and workflow, and he provides technology vendors with market strategy, business development, and product management services. Bill is the managing editor of the newsletter DRM Watch (, Chair of the Jupiter DRM Strategies conferences (, and author of the book Digital Rights Management: Business and Technology (John Wiley & Sons, 2001). Before founding GiantSteps in 2000, Bill was chief technology officer of Fathom, an online content and education company backed by Columbia University and other scholarly institutions. He has been a technology and new media executive at McGraw-Hill and Times Mirror Company, and he served as manager of strategic marketing for media and publishing at Sun Microsystems. He was also one of the architects of the Digital Object Identifier (DOI), a standard for online intellectual property identification. In addition to Digital Rights Management: Business and Technology, Bill is an author of technical books for the publisher O'Reilly & Associates, which have been translated into French and Japanese, and he was a contributor to the book Electronic Publishing Strategies, published by Pira International Ltd. in the UK. He has a B.S.E. degree in Electrical Engineering and Computer Science from Princeton, an M.S. in Computer Science from the University of Massachusetts, and executive education from Harvard and University of Southern California business schools.

Glen Secor
Senior Analyst & Consultant, Gilbane Report, Bluebill Advisors

Glen Secor comes to Bluebill & Gilbane with a range of business and legal experience. He worked for nearly two decades in the information industry, in a variety of managerial and executive positions with his family’s business, Yankee Book Peddler, Inc. (now YBP Library Services, Inc.). Following the sale of YBP to Baker & Taylor in 1999, Glen headed Baker & Taylor’s electronic book distribution initiatives through 2000. After taking a sabbatical to pursue an advanced law degree at Harvard Law School, Glen opened his own law practice, focusing on intellectual property and information law. For the past nine years, Glen has been an Adjunct Professor of Law at Franklin Pierce Law Center, one of the top-ranked schools in the country for intellectual property studies, where he has taught a variety of copyright-related courses. During his time with YBP and B&T, Glen was a leader in the fields of electronic publishing and digital rights management. A frequent speaker at publishing and information industry conferences, as well as the author of many articles dealing with digital rights management, Glen is happy to be joining Gilbane and looks forward to contributing his intellectual property and legal compliance expertise to the talented Gilbane team. Glen holds a B.A. in Psychology from Stonehill College, an M.S. in Accounting from Southern New Hampshire University, a J.D. from Suffolk University Law School, and an LL.M. from Harvard Law School.

Thomas S. Spencer
Partner, LifeCycle Software

Tom Spencer is an expert in the field of Business Intelligence. He has over 20 years experience implementing BI, Decision Support, Executive Information, and Regulatory Compliance systems. His clients are executives in small privately held to large Fortune 500 companies. With an early background in programming, he’s been able to span the gap between the non-technical executive and the IT professional as he’s managed business critical projects that deliver value to the business line while adhering to technology requirements and budget constraints. Tom has a proven track record in business development. Prior to joining LifeCycle Software, Tom led the sales effort of Hazox Corporation, a regulatory software vendor, and played a leading role in growing its business by a factor of 10 over a period of 6 years. During this time, he implemented strategic plans with third party resellers which resulted in major revenue contributions for the company. Prior to Hazox, Tom worked for 11 years for Comshare, Inc., a mid-size BI software vendor, in both technical and sales capacities. He was the top sales representative for each product line he represented, and led the company in developing business through third party resellers. Just prior to joining LifeCycle Software, Tom worked for 5 years as an independent project manager implementing Business Intelligence software systems. His clients have included pharmaceuticals, chemical manufacturers, medical associations, energy companies, banks, automotive parts manufacturers, aerospace & defense, and IT solutions companies.

Jeff Stromberg
Vice President, Business Development, Digital Asset Management, Ancept Media Server, Stellent, Inc.

Mr. Stromberg is the Vice President of Business Development for Digital Asset Management at Stellent. Previously, he was founder and CEO of Ancept, Inc., which was acquired by Stellent in 2003. Prior to founding Ancept, Jeff was Vice President and co-founder GeneSys, a company that specialized in media management systems for the printing and publishing industry. Jeff also was one of the founders of a local marketing company, before pursuing a technical career. Mr. Stromberg began his career in digital media performing research at the University of Minnesota and the Army High Performance Computing Research Center in video systems, and helped set world records in I/O performance in the early 90s. Jeff is also an expert in media file systems and database systems, which are the topics of his Master's thesis. Jeff has applied this expertise to designing and developing high-end media management systems. He graduated from the University of Minnesota with Bachelor's and Master's Degrees in Electrical Engineering.

Bill Trippe
Senior Consultant, Bluebill Advisors
Senior Editor, The Gilbane Report
Co-author, Digital Rights Management: Business and Technology (John Wiley & Sons)
SVG for Designers: Using Scalable Vector Graphics in Next-Generation Web Sites (Osborne/McGraw-Hill)

Bill Trippe is President of New Millennium Publishing, a Boston-based consulting practice formed in 1997, and Senior Editor of The Gilbane Report. Bill has more than 20 years of technical and management experience in content management, XML, and related technologies. He specializes in large-scale applications of content management technology, working with publishers who are typically converting extensive legacy databases and systems into more contemporary, open technology. He brings a unique blend of strategic and hands-on knowledge of the products and trends that are shaping the publishing and content technology marketplace. At The Gilbane Report, Bill covers trends and technologies in the content management industry and develops conferences and tutorials on XML and content management. He is a sought-after speaker and author in the XML field, and is the XML columnist for Transform, a Consulting Associate with the consulting and market research firm CAP Ventures, and a regular contributor to the magazine, EContent.

Jon Udell
Lead Analyst, InfoWorld

Jon Udell is an author, information architect, software developer, and groupware evangelist. He has been an independent consultant, was BYTE Magazine's editor-at-large, executive editor, and Web maven, and long ago developed business information products for Lotus. In June 2002 he joined InfoWorld as lead analyst. He also writes a monthly column for the O'Reilly Network.

Dale Waldt
President, aXtive Minds

Dale Waldt is CEO of aXtive Minds, an XML training and consulting group specializing in advanced on-site XML implementation and standards training. Mr. Waldt is also on the staff of OASIS (the Organization for the Advancement of Structured Information Standards), a standards consortium providing e-business XML standards such as UDDI, ebXML, UBL, and many others. Mr. Waldt has written, spoken and taught on structured information systems for many years. In a previous life, he was VP Product Technology at RIA, the Tax Publishing arm of the Thomson Corporation

Mark Walter
Senior Contributing Consultant/Analyst, Bluebill Advisors

Mark Walter recently joined the Bluebill Advisors consulting team after more than 15 years as a senior consultant, analyst, and editor for Seybold Publications & Consulting, which he joined in 1987. He is recognized as a leading industry analyst in several areas of publishing technology, including XML publishing tools, authoring and editorial systems, content management, and cross-media, multi-channel publishing applications. As a Contributing Editor at The Gilbane Report, Mark covers trends and technologies in the content management industry and develops conferences and tutorials on XML, digital asset management and content management. As a writer and analyst, he has written hundreds of product reviews, ranging from Adobe Acrobat and Arbortext Epic to XyEnterprise Content@ and Zinio’s Digital Magazine Reader. He has also published market research reports, case studies, and white papers, and he co-authored the Content Management chapter of The Columbia Guide to Digital Publishing. From 1997 to 1999, he also served as Editorial Director of, the leading Web resource for XML professionals. Prior to joining Seybold, Walter worked as a software reviewer for McGraw-Hill’s Datapro research group, which has since been acquired by Gartner. As a consultant, Walter advises corporate and commercial publishers as well as the vendors that serve them. He brings to his clients a unique blend of publishing experience and technology expertise, helping end users successfully apply new technologies to their business, and guiding vendors in their understanding of market requirements and opportunities. Projects include development of content strategies, competitive intelligence, technology briefings, content-management assessments and assistance with requirements analysis and system selection.

Lisa Welchman
Principal, Welchman Consulting

Lisa Welchman is founder and principal consultant of Welchman Consulting - a content management (CM) consultancy which focuses on CM strategic direction and CM systems requirements definition. Prior to 1999, Lisa worked as Web Publishing manager for Cisco Systems. Before moving into Web content management, Lisa was a television producer and ratings analyst for King World Productions. Welchman Consulting clients include: Wells Fargo, World Savings, Macromedia,, Seattle Times Online, and The Social Security Administration.

Joyce Ward
Executive Consultant, LexisNexis

Joyce Ward is an Executive Consultant for LexisNexis, responsible for the design and implementation of custom solutions for its enterprise clients. Joyce has worked at the confluence of library science and information retrieval for twenty-five years.   She was a technical librarian at the MITRE Corporation and manager of the library network at Digital Equipment Corporation.  At Digital she also managed a development team specializing in text retrieval and taxonomies. In 1996 Joyce joined the founding team of Northern Light, a search engine that delivered search results in categorized folders.  She was responsible for building the Northern Light taxonomies, and training the classification engine.   She held the positions of VP, Editorial Services and VP, Product Marketing at Northern Light.


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