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Category: Content management & strategy (Page 4 of 462)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Box announces Box App for Apple Vision Pro

Box, Inc., a Content Cloud, announced the launch of the new Box app for Apple Vision Pro. Designed to take advantage of spatial computing, Box for Apple Vision Pro dramatically updates how people experience and collaborate on content in the enterprise. The uniquely immersive experiences and infinite desktop of the visionOS platform transforms how people work with content, while relying on the security and compliance of the Box Content Cloud. 

By bringing Box’s productivity and collaboration experience to visionOS, Box customers can access a rich set of collaborative and secure content features that will change how they engage with their digital content. For example:

  • Immerse yourself in rich content
  • Merge the digital and physical world
  • Get “hands-on” and interact with content in new ways
  • Create your own infinite desktop to multitask
  • Seamlessly organize and navigate your files

Box Admins will be able to enable and configure the Box experience on Apple Vision Pro, designed to keep customers in control of their data so they can determine access controls to granular features with a simple on and off toggle. The Box for Apple Vision Pro app is available for free in the App Store for visionOS for Box users.

https://blog.box.com/box-apple-vision-pro-brings-your-enterprise-content-life

Quark announces QPP NextGen v3.3

Quark Software, a global provider of content automation, intelligence and design software, today announced the newest release of Quark Publishing Platform (QPP) NextGen, its cloud-based content automation platform that simplifies the complexities associated with the entire enterprise content lifecycle management process, from creation to consumption, in a fully integrated CCMS.

QPP NextGen v3.3 includes new content workflow visualization capabilities that help content teams understand the impact of change across content workflows. Additionally, newly available self-service Microsoft Excel data integration options for content authors reduces IT dependency and helps eliminate errors when creating data-rich documentation.

With QPP NextGen v3.3, Quark has infused more features within Quarky AI – the company’s enterprise AI copilot that works with customer’s own AI services and LLMs. It delivers real-time visibility to address inefficiencies, ensure compliance when working with sensitive information, and offers fast access to Microsoft Excel data for content authors to analyze and organize large amounts of componentized, reusable content quickly and efficiently.

New features and benefits available in the latest v3.3 release of QPP NextGen include:

  • Visualization Workflows
  • Access to Microsoft Excel Data
  • Improved Security Posture
  • Improved Search and Discovery of Content
  • Prioritize Content Attributes

https://www.quark.com/whats-new-quark-publishing-platform

Uniform announces CMS capabilities for Visual Workspace

Uniform announced the addition of new CMS capabilities to its Uniform Visual Workspace, to expand the basic concept of a CMS from a single-source content repository to unified, multi-source one. This enables brands to leverage content from any source without writing any integration logic, setting up unreliable data synchronization processes, or moving content into yet another repository. In the Visual Workspace, mapping fields from different content sources is done without developer involvement. Localization, versioning and asset management are now part of the Visual Workspace.

For brands who already have one or more CMSs in place, this creates an opportunity to work with a single content model that spans those systems, along with any other content sources they use – be they legacy, monolithic, composable, or bespoke. With generative AI integrated throughout the Visual Workspace, new content can be created almost instantly. Uniform provides guardrails that ensure generative AI is creating accurate, on-brand content, using the language models you choose.

https://www.uniform.dev

ActionIQ announces CXAI to integrate GenAI data & GenAI content

ActionIQ, an Enterprise Customer Data Platform, announced the launch of CXAI, a suite of AI-enabled solutions purpose-built for customer experience (CX), marketing, and data teams. The first CXAI release introduces two modules, CXAI Data and CXAI Content. Together, these capabilities are meant to help marketers deliver personalized creative content to individual audience members.

CXAI Data

  • GenAI Audiences. An audience co-pilot for marketers, bringing a natural language interface to GenAI for marketers to build audiences, analyze performance, and uncover insights. Marketers can design the audiences and experiences they want, in their own language, without requiring SQL or data expertise.
  • AI Decisioning & Analytics. A new decisioning engine for personalizing customer experiences. AI Decisioning makes recommendations and optimizes for the best audience, products, offers, lookalikes, channel preference, and more. AI Decisioning can use out-of-the-box models, custom models, or in-house models.

CXAI Content. Today, we are announcing an exciting new partnership with Typeface, a generative AI platform for enterprise content creation. With ActionIQ CXAI Content and Typeface Multimodal Content Hub integration, marketers and designers create customized, on-brand content that aligns with ActionIQ’s audiences, and can be activated across any channel.

https://www.actioniq.com/newsroom/actioniq-announces-cx-ai-genai/

Pega introduces Pega GenAI Knowledge Buddy

Pegasystems Inc., announced Pega GenAI Knowledge Buddy, a generative AI assistant to enable customers and employees to get specific answers synthesized by generative AI from content scattered across knowledge bases.

With Knowledge Buddy, customers and employees can ask questions through conversational interfaces and get specific, accurate, audited, and concise responses – with transparent attribution to source content. Users can also ask Knowledge Buddy to generate new content, such as emails or documents, based on their existing libraries. Additionally, security features give organizations control over user access rights as well as transparency to understand how and from where the technology pulls information. Content authors will be able to add, update, or delete knowledge, with all actions managed and audited by Pega’s workflow automation. 

Organizations will be able to configure unique Buddies for different use cases – such as answering marketing, operations, sales, or service questions – and quickly integrate them into any internal system or digital channel.

Pega Knowledge Buddy also connects to knowledge libraries within Pega Knowledge Management, which allows organizations to build, manage, and optimize content by assisting content authors and managers during the curation process and enables content versioning and lifecycle management.

https://www.pega.com/products/genai-knowledge-buddy

Ontotext’s GraphDB available on the Microsoft Azure Marketplace

Ontotext, a semantic knowledge graph provider, today announced that its flagship product, GraphDB, is now available on the Microsoft Azure Marketplace. Now, enterprises can streamline the global deployment of graph databases, facilitating the migration of on-premises data to Azure and other prominent public cloud platforms. Customers can take advantage of the Azure cloud platform, with streamlined deployment and management to ensure compliance with rigorous industry and privacy regulations. 

Ontotext GraphDB accelerates knowledge graph builds, and provides users with a platform for enterprise-wide data integration and discovery. GraphDB was developed for companies with decentralized data challenges and that require data driven analytics in order to drive insights for crucial business needs. GraphDB on Azure enables their joint customers to:

  • Remove data silos and speed up time to insights/time to market with a linking engine for enterprise data management.
  • Unify data sources for impactful data sharing, collaboration and semantic data discovery that delivers ROI on information architecture spend.
  • Empower standardized data exchange, discovery, integration, and reuse to provide 360 views of their business.

https://www.ontotext.com/company/news/ontotexts-graphdb-solution-is-now-available-on-the-microsoft-azure-marketplace/

Pinecone announces Pinecone Serverless

Vector database company Pinecone announced Pinecone Serverless, with a unique architecture and a serverless experience, to deliver cost reductions and eliminate infrastructure hassles, allowing companies to bring better GenAI applications to market faster. Companies can improve the quality of their GenAI applications and have a choice of LLMs just by making more data (or “knowledge”) available to the LLM. Pinecone Serverless includes:

  • Separation of reads, writes, and storage reduces costs for all types and sizes of workloads.
  • Architecture with vector clustering on top of blob storage provides low-latency, fresh vector search over practically unlimited data sizes at a low cost.
  • Indexing and retrieval algorithms built from scratch to enable fast and memory-efficient vector search from blob storage without sacrificing retrieval quality.
  • Multi-tenant compute layer provides efficient retrieval for thousands of users, on demand. This enables a serverless experience in which developers don’t need to provision, manage, or think about infrastructure, as well as usage-based billing that lets companies pay only for what they use.

Pinecone Serverless is launching with integrations to Anthropic, Anyscale, Cohere, Confluent, Langchain, Pulumi, and Vercel. Pinecone Serverless is available in public preview today in AWS cloud regions, and will be available thereafter on Azure and GCP.

https://www.pinecone.io/blog/serverless/

Altova announces MobileTogether 9.0

Altova announced the release of MobileTogether 8.1, its low-code app development platform for building enterprise solutions and native apps for iOS, Android, and Windows. This release introduces full support for MQTT, allowing developers to build MQTT-enabled apps for communication among smart devices.

MQTT (Message Queuing Telemetry Transport) is a lightweight messaging protocol used for communication by smart devices. MQTT is a critical component of real-time monitoring and control of devices and processes in a wide variety of industries including automotive, manufacturing, transportation, and healthcare. MQTT enabled apps are invaluable for realizing the potential of smart devices in industrial automation as well as smart home and smart office scenarios.

MobileTogether 9.0 introduces complete support for building MQTT enabled apps with new actions, page events, and variables for interacting with an MQTT network as a publisher, a subscriber, or both. Also new in MobileTogether 9.0:

  • Support for table row dragging
  • Support for table row swiping
  • Native support for MySQL and MariaDB
  • Support for drawing barcodes and QR codes
  • Chart generation on clients
  • Page source tree editing during simulation
  • Dark and light themes for MobileTogether Designer
  • Solution aliases on the server
  • Support for multiple row groups per table
  • New button looks

https://www.altova.com/whatsnew

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