Recently in Semantic Technologies Category

Quaero announced it has partnered with Clarabridge to enhance its Customer Experience Management practice and provide clients with a solution for turning previously unusable customer feedback into actionable business intelligence. Quaero's Customer Experience Management (CEM) practice helps organizations manage and optimize customer interactions across channels. Through the use of Clarabridge's solution, Quaero CEM experts can collect and analyze intelligence from all of the varied sources of feedback available inside and beyond an organization's four walls and integrate it with quantitative information to make recommendations for enhancing the customer experience and increasing satisfaction and retention. Clarabridge helps enterprises better understand their customers by providing a software platform to listen, interpret, and respond to their customers' true emotions, desires and behavior. Customer feedback is captured and analyzed from a variety of feedback channels as well as the growing number of indirect sources that provide consumer opinions, such as call center notes, qualitative survey feedback, Web 2.0 content, online consumer forums, email, social networking sites and even customer warranty forms. Clarabridge's solution then categorizes all of this text-based customer feedback, determines associated sentiments tied to the categories and presents this information in various reporting formats used by company executives to identify areas of the business where improvements can be made. http://www.quaero.com http://www.clarabridge.com

Nstein Technologies Inc. announced the release of Nstein Technologies' WCM 4.0. The new release is designed to increase editorial productivity by providing tools for the creation and management of complex sites and microsites. The new rollout offers a new, role-based interface for editorial teams featuring: Multi-site/multi-channel content management; Out-of-the-box conversion and importation of content from XML; Role-based configurable editorial dashboards that mirror physical workflows; Automatic search/association of assets; On-the-fly content association, Real-time semantically generated tags & metadata; Faceted Search: Advanced XML site search, topic clustering, most-rated, most viewed stories; and Search Engine Optimization Toolkit: Keyword density, friendly URLs, optimized HTML structure. WCM's user interface allows content experts to manage content from creation to distribution. It has built-in tagging and metadata management allowing association and bundling of content. WCM's open design allows integration with virtually any new type of content modules (Facebook, Twitter, forums, blogs, wikis) and other content management systems (Editorial systems, ECM, repositories). WCM 4.0 integrates seamlessly with both TME and Nstein's DAM (Digital Asset Management System) to allow on-the-fly semantic tagging and semantic association of stories. Additionally, the open architecture allows integration with third party tools, other content management systems and repositories. http://www.nstein.com

Semantra announced general availability of Semantra 2.5 for Microsoft Dynamics CRM. The business intelligence and analytics tool allows users to enter simple commands in a familiar search box to quickly retrieve information from enterprise databases. Semantra 2.5 includes several enhancements: Ubiquitous Data Access: Seamlessly searches all CRM sales, services and marketing data in addition to customized tables and fields; Summary Analytics: Aggregates and summarizes data according to specific search parameters; Embedded in Microsoft Dynamics CRM: Launches Semantra within the CRM application via single sign on or launched separately from the desktop browser; Results Link Back to CRM: Gives users instant access to all CRM record detail directly from a result set; Linking to Public Data: Plug-ins facilitate easy linking from result sets to public data including maps, professional networking sites and business reports; Improved Comprehension: Enhanced "Did you mean" capability provides helpful suggestions when inquiry is mistyped or not understood; Customized Result Sets: "Hide/Show Data" function allows users to modify results for better decision making. Semantra 2.5 was specifically created to extend the value of Microsoft Dynamics CRM, enabling users to make ad hoc inquiries to retrieve precise results from any Microsoft Dynamics CRM database. http://www.semantra.com

Access Innovations, Inc. and Dow Jones Enterprise Media Group, a provider of Semantic Technology Solutions, have announced a joint marketing agreement. Together, the two companies bring together machine automated indexing and a thesaurus tool for an indexing solution to meet increasing global demand across various industries. Today's announcement formalizes and launches joint efforts by Access Innovations and Dow Jones. Under the agreement, Access Innovations and Dow Jones will strengthen the quality of indexing and indexing productivity for a host of clientele, including database producers, online and web-based directory publishers, corporate libraries, web portals, and corporations and associations with large intranets. This strategic move creates value by improving time to revenue realization. Existing and new clients can experience clear and quantifiable increases in knowledge worker production output, as well as lowered staff and operating costs from those productivity gains. A collective MAI indexing and Synaptica thesaurus solution can also help organizations increase their Search engine capabilities and effectiveness. With tens of millions of business users involved worldwide in knowledge production, the market opportunity to help address business challenges, and enhance operational efficiency, profitability and competitiveness is considerable.
http://www.accessinn.com, http://www.dataharmony.com, http://www.newscorp.com

Cognition Technologies announced the release of the "largest commercially available Semantic Map of the English language". The scope of Cognition's Semantic Map includes over 10 million semantic connections that are comprised of semantic contexts, meaning representations, taxonomy and word meaning distinctions. Technologies incorporating Cognition's Semantic Map will be able to provide users with more accurate and complete Search capabilities, the ability to personalize and filter content, and improve the user experience by reducing the amount of irrelevant information presented. Cognition Technologies' lexical resources encode semantic, morphological and syntactic information about the words contained within documents and their relationships to each other. These resources were created, codified and reviewed by lexicographers and linguists over a span of 24 years. Cognition's Semantic Map provides software applications with an "understanding" of more than four million semantic contexts (word meanings that create contexts for specific meanings of other related words). It encompasses over 536,000 word senses (word and phrase meanings); 75,000 concept classes (or synonym classes of word meanings); 7,500 nodes in the technology's ontology or classification scheme; and 506,000 word stems (roots of words) for the English language. This enables applications to have a more accurate and relevant understanding of content and user interaction, and can be deployed in a wide variety of markets, including Search, Web-based advertising and machine translation augmentation. Integration APIs are available. http://www.cognition.com

Radiant Logic, Inc. announced the "Context Server". The RadiantOne Virtual Context Server (VCS) expands upon Radiant Logic's identity virtualization platform. By extracting contextual information buried in application silos, RadiantOne VCS enables integration of business processes. RadiantOne VCS publishes information out of application silos by generating English sentences out of application metadata. Those sentences are organized into meaningful views acting as contextual links across business processes. This enables information to be searched, retrieved across application silos and updated in the right context. This information, often in the form of transactional data in the enterprise, is fragmented across business functions and buried into forms and application logic. Integrating this information without a common semantic layer has been a constant challenge of data integration. RadiantOne VCS bridges the void between understanding transactions within and across silos by translating low level data transactions into English sentences. RadiantOne VCS builds upon Radiant Logic's identity virtualization platform, which includes the company's product RadiantOne Virtual Directory Server (VDS). http://www.radiantlogic.com/

Infonic plc, announced it has signed an agreement to combine its text analytics division with Lexalytics, Inc., a U.S. company based in Amherst, Massachusetts. The text analytics divisions of both companies will be combined in a UK company which will be called Lexalytics Limited. Infonic and Lexalytics are providers of proprietary text analytics technologies, both companies' solutions automatically analyzing and summarizing the underlining sentiment of large amounts of unstructured data. Their technologies have a variety of applications, such as in the financial services sector analyzing at high speed the sentiment behind multiple news stories on company stocks. Lexalytics' software is used to provide text mining and text analytics functionality to clients in the public relations, marketing, eDiscovery, business intelligence and financial services sectors, its software being used with the solutions of a number of other providers, such as ScoutLabs, Cisco, Smartbrief and Burrelles Information Services LLC. The rationale behind combining the businesses is to pool the expertise and complementary products of the parties in this specialist area and to drive joint growth in sales, utilizing Infonic's global sales capabilities. The deal values the merged entity at $40M. Lexalytics Limited will issue a further announcement on completion of the transaction. http://www.lexalytics.com

Really Strategies, Inc., maker of RSuite, a browser-based content management system (CMS), and TEMIS, maker of Luxid, a content enrichment and discovery solution, announce a technology partnership agreement that offers content management along with automated semantic annotation and categorization services. In addition to managing XML, RSuite also manages non-XML content, including PDF, InDesign/InCopy, jpg, Word, and audio files. Along with core CMS features and functionalities (eg, check in/out, version control, web-based accessibility, etc), RSuite also offers features including drag and drop workflow administration tools, automated action handlers, customizable user interface, and metadata management at the element level. Luxid identifies, annotates and extracts semantic entities and relationships to help Publishing and Media companies turn both legacy and new digital assets into new information products. http://www.rsuitecms.com/partners.htm

TEMIS announced the worldwide availability of Luxid 5.0, its solution for intelligent information processing that allows each user to understand, analyze, enrich, and share information to turn it into actionable knowledge. Luxid 5.0 is a solution for strategic corporate applications, such as Competitive Intelligence, Research and Innovation, Voice of the Consumer and Reputation Analysis. Luxid 5.0 also helps governments powering state-critical applications such as Financial Fraud Detection, Surveillance and Homeland Security, as well as Risk Prevention. Luxid Dynamic Mapping lets corporate users enhance the solution and adapt it to their specific needs, but also to iteratively improve pertinence for all other users. In order to capitalize on these enhancements, Luxid Knowledge Manager allows the domain experts to consolidate the user-generated feedback through enriching and adapting the Skill Cartridges. For Marketing, Corporate Communications and Customer Relation Departments, TEMIS unveiled an annotator with Luxid for Sentiment Analysis that identifies tonality, satisfaction and expectations around products, services, or businesses. Finally, Luxid 5.0 introduces 4 languages, Chinese, Japanese, Korean, and Arabic, widening its coverage to 20 languages. Luxid 5.0 is available today through TEMIS and its network of partners and system integrators. http://www.temis.com

Rocket Software announced that it has purchased the AeroText suite of text-mining and content analysis applications from Lockheed Martin (NYSE:LMT). The acquisition was supported by Fluid Innovation an Austin-based company that focuses on bringing to market software technologies that were originally developed by large companies for their internal use. Under terms of the purchase, support and maintenance contracts will be automatically assigned to Rocket and will run to term. Subsequent renewals will be managed by Rocket, which will also provide all technical support, training, consulting and forward product development. The AeroText product suite provides an information extraction system for developing knowledge-based content analysis applications. The technology is aimed at developing a core understanding of content contained within unstructured text, such as emails and documents, as well as an ability to automatically reconcile information cited across multiple documents. AeroText was originally developed by Lockheed Martin and is often integrated into other solutions. AeroText solutions provide both information extraction and link analysis capabilities by converting unstructured information into structured information. http://www.rs.com, http://www.fluidinnovation.com