MadCap Software Launches New Version of MadCap Feedback Server

MadCap Software announced that the MadCap Feedback Server 2.0 is now available. The MadCap Feedback Server is a server-based feedback system for content development teams that provides Web 2.0 features, such as blog-style comments and topic rating, to enable collaboration among team members and the readers of their documentation. It is part of the MadCap Software documentation family, a suite of products designed to provide a complete content workflow solution, from authoring and casual contribution; to multi-channel publishing of high-end print, online and multimedia content; to content analysis, localization, and collaboration. In addition to enhancing interactions for authors and readers, the MadCap Feedback Server 2.0 also provides enhancements to facilitate management and reporting. The ability to separate the Microsoft SQL Server underlying the Feedback Server from the Microsoft Internet Information Services (IIS) machine means documentation teams are no longer limited to having the database on the same server that is hosting the Feedback Web services. With version 2.0, authors can now reset the topic view, topic rating, and search statistics when they want in order to view only the new statistics. The MadCap Feedback Server 2.0 can be deployed onsite or is available as the hosted MadCap Feedback Service. The Madcap Feedback Server 2.0 is currently being offered at an introductory price of $1,799 per server product license (each product license includes multiple Feedback target licenses for authors to use). The MadCap Feedback Service is offered in increments of 3, 6, or 12 months, with prices starting at $399 for a 3-month subscription. Fees for support start at $799 per year. http://www.madcapsoftware.com/