Clarabridge Partners with Teradata

Clarabridge announced a partnership with Teradata Corporation (NYSE:TDC). This partnership brings together technologies in unstructured text mining/analytics and enterprise data warehousing. The complementary capabilities of Clarabridge and Teradata help business users to integrate structured and unstructured information in a single data warehouse for a global view of their quantitative and qualitative customer analysis and improved customer experiences. Clarabridge's enterprise-deployed Content Mining Platform monitors and captures content from various company "listening posts" across and beyond the enterprise, including call center notes, surveys and web 2.0 sites, forums and newsgroups. Qualitative insights about customer sentiment are automatically transformed into quantitative intelligence. Marrying Clarabridge's text mining and Teradata's data warehousing capabilities helps companies to continually monitor and improve the customer experience. Teradata offers a suite of software, hardware and professional consulting services. http://www.clarabridge.com, http://www.teradata.com