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The Gilbane Group is an analyst & consulting firm focused on content technologies. Whether it involves web content management, multilingual content, enterprise search, enterprise social media, publishing, XML, XBRL, or related technologies, we can help you make vendor-neutral well-informed decisions. To learn more, explore our site, or email us.

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Deadline extended for Gilbane Boston speaking proposals until end-of-day Friday the 19th. http://gilbaneboston.com/
http://gilbane.com/speaker_guidelines.html

Tweet stream from last month's Gilbane San Francisco conference:
http://twitter.com/#search?q=gilbanesf

 
Latest Publications Recent Posts

Login or register to access our free research reports, case studies, white papers, and "Beacons". The most recent are:

  • NEW! -> Case Study: Innovation3: The FICO Formula for Agile Global Expansion
    by Leonor Ciarlone & Mary Laplante
  • NEW! -> Beacon: Content Management for the Defense Intelligence Enterprise - How XML and the Digital Production Process Transform Information Sharing across the Intelligence Community
    by Geoffrey Bock and Barry Schaeffer
  • White Paper: Justifying Web Content Management: The Business Case and ROI
    by Tony White
  • Beacon: Communicating SaaS WCM Value - A Guide to Understanding the Business Case for Software-as-a-Service Solutions for Web Content Management
    by Mary Laplante and Bill Trippe
  • Beacon: Structured Content for Innovation - Driving Business Value in the Digital Economy
    by Geoffrey Bock and Mary Laplante
  • Beacon: Structured Content for Leadership - Differentiate with Advanced Practices
    By Dale Waldt and Mary Laplante
  • Case Study: Broadening Product Lifecycle Management: Club Car's Strategy for Multilingual Product Communications
    by Karl Kadie & Leonor Ciarlone
  • White Paper: Component Content Management - How True CCM Technology Drives the Most Compelling Content Initiative
    by Bill Trippe

Gilbane Group blogs are authored by our analysts and a few guest contributors. You can access content by category, tags, date, and analyst name. Here is a sampling of recent posts:

 
2009 Webinars Industry News

Webinar - WEM: The Key to Effective Marketing in Any Business Climate
January 15, 12:00pm EST
Given today's economic environment, web experience management (WEM) matters more than ever, as the web remains the most efficient and effective channel for reaching prospects and communicating with customers. Gilbane senior analyst Mary Laplante moderates this webinar on WEM practices and multi-site management, personalized content and promotions, and multilingual web communications. Speakers are Christoph Schacher, Wienerberger AG; Brendan Sullivan, Elsevier; and Loren Weinberg, FatWire. Register today. Moderated by Gilbane Group. Sponsored by FatWire

Webinar: SaaS WCM: Building the Business Case
January 27, 2:00 pm EST
Worldwide economic issues are forcing companies of all sizes to reconsider strategies, tactics, and budgets. Yet attracting and retaining customers with innovative web experiences is more important than ever. How can you manage the tension? The answer for your organization might be software-as-a-service models for web content management. Learn how to build a business case for making WCM moves that pay off in any economic climate. Speakers are Robert Carroll from Clickability and Gilbane senior analyst Bill Trippe. Register today. Sponsored by Clickability.

Webinar: Broadening Product Lifecycle Management: A Strategy for Multilingual Product Documentation
February 3, 11:00am EST
You'll hear first hand experiences from Club Car, the world leader in golf cars and a division of manufacturing giant Ingersoll Rand, and learn how this company: speeds time to publishing in international markets, iIncreases global content volumes without raising costs, and attains greater accuracy and consistency for multilingual product documentation. Club Car estimates they will save $450,000 over three years! Could these savings and advances in multilingual product communications be yours? Come and find out. Register today. Moderated by Gilbane Group. Hosted by Sajan.

Webinar: The Top 5 Predictions for Publishers in 2009
Wednesday, February 18, 2009 11:00 am PST
Gilbane’s Publishing Strategy & Technology Practice lead analyst Steve Paxhia, makes his top five predictions for 2009. Steve will share highlights from a year-long study on digital publishing which included interviews with numerous industry leaders and visionaries. In this forthcoming report, entitled “Digital Platforms and Technologies for Book Publishers: Implementations Beyond eBook,” Steve identifies five important trends that are drastically and quickly changing the landscape for information providers. Learn more about these trends and find out if your company has the tools, processes and attitudes in place to ride them to dominance in an uncertain market. All attendees will receive a copy of the completed research report from Gilbane. Register Today. Sponsored by Mark Logic.

Webinar: The Business Case for WCM: ROI and Beyond
April 14, 2:00 pm EST
Build an effective business case that stands out from the others, gets executive approval, and secures funding—even in tough economic times. Tony White, Gilbane’s Lead Analyst for WCM, uses real world examples to share secrets that will prove invaluable for any organization that needs to implement a new WCMS, but must first make a rock-solid business case. Register today. Sponsored by SDL Tridion.

Webinar: Global Content and Customer Satisfaction: Engaging in Multiple Languages
April 21, 11:00 am EST
Gilbane’s Mary Laplante talks with Sophie Hurst from SDL about issues, challenges and opportunities associated with delivering multilingual content that meets today’s mandate for extraordinary customer experience. Sophie and Mary discuss real-world approaches to enhancing global content practices to align more closely with customer engagement initiatives. Register today. Sponsored by SDL.

Webinar: CMS, Web Strategy and New Orleans Tourism’s Revival
Wednesday, May 6, 1:00pm EST
The New Orleans Tourism Marketing Corp.’s story offers lessons that any web strategist, online marketer, web content management professional or web technology expert can love and bring to their own organizations to be successful. In this webinar we will explore the key topics, including architectural design, feature-functional needs assessment, identifying suitable products, resource intensity, and budgeting. Join Nathan Williams, Interactive Director, New Orleans Tourism Marketing Corp., Gilbane Group's Tony White, Lead Analyst, Web Content Management, and Jeff Cram, Managing Director, ISITE Design. Register today.

Webinar: 5 Steps to Socializing Your Knowledge Repository
Tuesday, May 19, 11:00am EST
Organizations planning knowledge management initiatives, deploying SharePoint applications or content management systems inside the firewall are fast realizing that they need better, faster and more cost-effective ways to integrate content and human assets. Learn how Social Knowledge Networks (SKN) integrate the wisdom of the community with managed and federated content, library assets, collections and digital assets into “KnowledgeNet Portals” to align social strategies with broader content and knowledge management initiatives. Join Phil Green, CTO of Inmagic, Inc., and Larry Hawes, Lead Analyst, Collaboration & Enterprise Social Media at The Gilbane Group, Register today. Sponsored by Inmagic & KMWorld.

Webinar: DITA: Promise and Reality
Thursday, June 11, 2:00pm EST
DITA, the XML documentation standard from OASIS, has changed the face of XML for documentation professionals, putting XML content management within reach of any organization, but it is by no means a slam dunk. It requires research, careful planning and testing before moving the entire operation, but when it works it can be very rewarding promoting content reuse while simplifying and lowering the cost of translation. This Webinar looks at the advantages of DITA and what real-world implementations could look like. Host: Ron Miller, Editor, FierceContentManagement, Speakers: Dale Waldt, Senior Consultant & Bill Trippe, Lead Analyst, Gilbane Grou. Register today!

Webinar: Innovating for Agility: Global Content Practices at FICO
Wednesday, June 17, 11:00am EST
Hear how FICO, a leading supplier of decision management analytics, applications and tools, is implementing a DITA-based end-to-end multilingual product content solution combining component content management and translation and terminology management. The key to the business case was aligning global content practices with business goals and objectives. Panelists are Carroll Rotkel, FICO; Howard Schwartz, SDL Trisoft; and Leonor Ciarlone, Gilbane. Register today. Sponsored by SDL.

Hippo Releases CMS version 7.1 and New Hippo Site Toolkit
Hippo has released Hippo CMS version 7.1 and the new Hippo Site Toolkit (HST). HST introduces a quick and low cost way to deliver Hippo CMS 7.1 to the web, offering a fast integration track with a variety of web front-ends and existing applications. With the new HST, Hippo aims to pair rapid and flexible web development with control and oversight, manageability and security. Under the hood, both products stay close to their roots of The Apache Software Foundation (ASF) projects they are built on... more

Zoho Integrates Office Suite into SharePoint
Zoho announced Zoho Office for Microsoft SharePoint which lets users work with Zoho online collaborative productivity applications to create, view, and edit files stored in Microsoft SharePoint. Zoho Office for Microsoft SharePoint is delivered as an add-on that installs on top of Microsoft SharePoint 2007 and 2003. Once installed, Zoho Office for Microsoft SharePoint lets users working in Microsoft SharePoint view, edit, and create documents, spreadsheets, and presentations in Microsoft Office formats, but using Zoho online applications. When a user clicks on a file in Microsoft SharePoint, the options will include “Edit in Zoho Editor” and “View in Zoho Editor.”... more

IBM Announces LotusLive Connections
IBM (NYSE:IBM) announced its newest cloud service, LotusLive Connections, which combines business social networking with collaboration tools. LotusLive Connections helps individuals, departments and small businesses tap into the intellectual resources and capabilities that previously have only been accessible to large enterprises. Using core elements of IBM's on-premise Lotus Connections social software, LotusLive Connections connects colleagues, partners, suppliers and customers from within and beyond firewalls... more

Open Text Adds Social Media Capabilities to ECM Suite
Open Text (NASDAQ:OTEX) (NASDAQ:TSX:) (NASDAQ:OTC) announced another part of its Enterprise 2.0 strategy with a new software offering, Open Text Social Media, the latest addition to the Open Text ECM Suite. The solution offers a social media application that gives people ways of working productively together through the Web and mobile devices, while also meeting security and compliance demands by being integrated with a company's wider ECM system.... more

NewsGator Announces Social Sites 3.0
NewsGator introduced Social Sites 3.0, an upgrade to NewsGator's enterprise social computing platform. Companies can sign up for beta access today to see how Social Sites transforms content, activity and social graphs into "Social Knowledge." NewsGator's Social Sites 3.0 release includes: Socialpedia - This self-assembling Wikipedia-style internal Web site is a one-stop source of knowledge generated in topic-based online communities throughout the global organization. Socialpedia leverages an improved Microsoft Office SharePoint Server 2007 wiki experience... more

Adobe Announces Major Update to Acrobat.com
Adobe Systems Incorporated (Nasdaq:ADBE) announced Acrobat.com has moved out of public beta and will offer two new paid subscription services that add capacity and capabilities for intensive business use. Adobe also provided a look into the future of Acrobat.com. Planned features include shared team workspaces and smartphone access, as well as a spreadsheet-like application, Acrobat.com Tables, which joins the recently announced Presentations application on Acrobat.com Labs. Both Premium offerings include Adobe phone and Web support programs. The Premium Basic service includes Adobe ConnectNow Web meeting capacity for up to five participants... more

MadCap Launches Flare 5.0 and Blaze 2.0
MadCap Software announced the availability of MadCap Flare 5.0 and MadCap Blaze 2.0, featuring DITA support. Flare is a native XML multi-channel publishing software for print and online content, and MadCap Blaze is a native XML alternative for long print documents. The newest versions of Flare and Blaze support transformation and publishing from the Darwin Information Typing Architecture (DITA) standard-without requiring Java development or third-party toolkits. MadCap Flare 5.0 and Blaze 2.0 join MadCap Lingo 2.0 in providing DITA support, which ... more

Content Circles and Alfresco Partner
Content Circles, a provider of distributed content management and collaboration solutions, and Alfresco Software announced a partnership to bring to market a new content management and collaboration solution to serve distributed teams. The new solution, a Connector to integrate Alfresco Enterprise Content Management system and Content Circles distributed team collaboration SaaS, enables distributed teams to securely share, collaborate, track and manage content within and across companies, working online or offline. more

Yooba Releases CMS for Flash
Yooba Ltd announced the full commercial availability of its online Flash creation and management system, Yooba. Yooba is a content management system (CMS) specially designed for Flash website content creation. As with CMSs for static content, Yooba puts full creative power over Flash, right down to the object level, but without the need for programming skills, into the hands of editors and others responsible for site content origination and maintenance... more

Fluid Announces Fluid Social 2.0 - E-commerce Collaboration Tool
Fluid, Inc. unveiled the next generation of Fluid Social, an e-commerce tool for connecting shoppers with the opinions of friends at the point of decision on ecommerce sites. Fluid Social 2.0 lets retailers incorporate Facebook and online chat functionality directly into the online conversion flow. Fluid Social 2.0 lets shoppers get immediate purchase validation from within the retail site and encourages shared discovery of new products by shopping with friends.... more

Autonomy Interwoven Delivers Social Media Analytics
Autonomy Corporation plc (LSE: AU. or AU.L) announced Autonomy Interwoven Social Media Analysis, a new offering that allows businesses to convert the dynamic conversations taking place on social networks into business opportunities. Autonomy Interwoven's web content management (WCM) solution leverages Autonomy's Intelligent Data Operating Layer (IDOL) to provide a solution that automatically listens to social media content, analyzes the dialogue to understand sentiment, and enables marketers to act on the insights. Social media connectors include: CNET Reviews, Epicurious, Facebook, IMDb, Kbb.com, LinkedIn, RSS, TripAdvisor, Twitter, WebMD, Yahoo! Finance, and Yelp... more


 
Gilbane Group News Meet our Analysts

Hot off the press: Adobe joins Gilbane San Francisco as a Gold Sponsor

Hot off the press: Microsoft joins Gilbane San Francisco as a Platinum Sponsor

Press Release: Adobe and Microsoft Executives to Keynote Gilbane San Francisco Content Management and Enterprise Social Media Conference

Press Release: Gilbane Group Adds Three New Analysts

Welcome Senior Consultant Neal Hannon!

Welcome Lead Analyst Larry Hawes!

Welcome back Kaija!

Welcome Senior Analyst Barry Schaeffer!

As part of our Gilbane Onsite Technology Strategy Workshop Series, we are happy to announce a new workshop, Implementing DITA. Find out more...

Welcome Senior Consultant Dale Waldt!

Welcome Senior Analysts Karl Kadie and Contributor Fred Dalrymple!

We're growing and looking for experts and contributors.
Find out more...

You can always visit our offices, and you can find many of us at Gilbane conferences, but you can also hear and meet us at other industry events such as:

SIIA Information Industry Summit
January 26, 2009, Cipriani 42nd Street 110 42nd Street, New York City
Lead Analyst, Bill Trippe

SDL Global Information Management Thought Leadership Conference
February 5, 2009, London
VP Consulting, Mary Laplante, Analyst Keynote

NFAIS Conference (National Federation of Advanced Information Services)
The Impact of Digital Natives and Emerging Technology on the Future of
Information Services
February 22-24, 2009, Philadelphia, PA
VP Consulting, Mary Laplante & Lead Analyst, Leonor Ciarlone

Innovate 2009: SDL Technology Conference
March 2-4, 2009, Orlando
VP Consulting, Mary Laplante, Keynote

BookNet Canada Technology Forum
March 12, 2009, Radisson Admiral Hotel, Toronto, Ontario
Steve Paxhia, Lead Analyst, Publishing

Training and Documentation Manager “Coffee”
What are best practices for delivering and consistently increasing the value of global content? How to build the business case for addressing translation and localization at the same time as authoring.
March 12, 2009, Panera, 34 Cambridge St., Burlington, MA
Leonor Ciarlone, Lead Analyst, Content Globalization

Publishing Business Conference and Expo
March 25, 2009, 9:00 AM to 12:00 PM, New York Marriott Marquis, New York City
Lead Analyst, Bill Trippe

AIIM Expo
WCM10: How to Choose WCM Solutions and Estimate Total Cost of Ownership Over Five Years
March 31, 2009, 2:30 PM - 3:20 PM, Philadelphia Convention Center, Philadelphia, PA
Tony White, Lead Analyst, Web Content Management

NFAIS: Social Media and the Future of Scholarly Communication
Overview: Acceptance and Use of Social Media in Scholarly Communication
May 1, 2009 9:15am - 9:45am: PALINET Headquarters, 3000 Market Street, Philadelphia, PA
Steve Paxhia, Lead Analyst, Publishing

STC Atlanta
Understanding and Evaluating Component Content Management Systems
Tuesday, May 05, 2009, 8:30 AM to 10:00 AM, Mercer University, Atlanta, Georgia campus.
Lead Analyst, Bill Trippe

STC Atlanta
Is Social Media at the Tipping Point?
Tuesday, May 05, 2009, 5:00 PM to 6:00 PM, Mercer University, Atlanta, Georgia campus.
Lead Analyst, Leonor Ciarlone

IMA Northeast Council
IFRS/ XBRL Update
May 9th, 2009, University of New Hampshire
Neal Hannon, Senior Consultant, XBRL Strategies, Gilbane Group

Enterprise Search Summit
May 12, 2009, Hilton New York - New York, NY
Larry Hawes, Lead Analyst, Collaboration & Enterprise Social Software

Florida Institute of Certified Public Accountants
IFRS Convergence Update
May 14th, 2009, Florida State University
Neal Hannon, Senior Consultant, XBRL Strategies, Gilbane Group

CMS2009
Keynote: Integrating Social Media with Web Content Management Systems: The Fundamental, Forward-Looking Business Case?
Tuesday, May 19, 2009, congrescentrum Triavium te Nijmegen, The Netherlands.
Workshop: How to Choose WCM Solutions and Estimate Total Cost of Ownership Over Five Years
Wednesday, May 20, 2009, congrescentrum Triavium te Nijmegen, The Netherlands.
Lead Analyst, Web Content Management, Tony White

A Henry Stewart Two Track Business Briefing- XBRL: The web based language for Financial Reporting
Integrating XBRL reporting into a real time market research framework
and
XBRL in risk and crisis management
May 21 New York Hilton, NYC
Neal Hannon, Senior Consultant, XBRL Strategies, Gilbane Group

Society for Scholarly Publishing Annual Meeting
May 27-29, 2009, Marriott Baltimore Waterfront, Baltimore Maryland
Lead Analyst, Bill Trippe

Enterprise 2.0 Conference
June 22-25, 2009, Westin Boston Waterfront
Larry Hawes, Lead Analyst, Collaboration & Enterprise Social Software

eZ Conference
Evolution of Web Content Management, Trends and More
June 25-26, 2009, Eurosites George V, Paris
Tony White, Lead Analyst, Web Content Management


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