Gilbane Group Presentations

Video: Molding the Customer Experience

Here is one of the promised videos from our most recent conference, this session being E7 Molding the Customer Experience with Melissa Casburn & Darren Guaranccia .

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Video: Daniel Rasmus’ Keynote From Gilbane San Francisco 2010

Here you go folks, the latest in our Post-Conference video series! Thanks for all of your patience with these, we’ll have 2 more videos after this one. (F11 to fullscreen your browser)

Have an iPad? Our Video Channel is iFriendly.

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Video: Jeremiah Owyang Gilbane San Francisco 2010

The first of four videos from our latest conference has been released to the public. Sit back, press F11, and enjoy the show!


Next in the Post-Conference Content Queue: A guest post from Sue Anne Reed, who just enjoyed her first conference through a separate contest held by speaker Robert Rose. She’ll wrap up an awe-inspiring series of notes, which transcribe the sessions she attended.

Stay Tuned!

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The First Gilbane SF Video

This is the first in a series of videos that are aimed at enlightening you about all that there is to be excited for in San Francisco in May. These videos will get released on our Facebook Fan Page first, so be sure to fan us in order not to miss any!



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Meet Gilbane: SDL GIM Chicago

We travel to the Windy City on January 21 for the next event in SDL‘s series on global information management. Speakers from Fair Isaac and Garmin will share their experiences with creating, translating, managing and publishing multilingual content. Gilbane’s kick-off presentation looks at trends and best practices emerging from our research on how companies are aligning multilingual content practices with business goals and objectives.
Registration is open to anyone with an interest in managing content for global audiences.

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Gilbane Analyst Fall speaking gigs

ASIDIC FALL 2008 MEETING: Business 2.0: From Theory to Practice
September 15, 2008, 1:00-2:00, Salem, MA
Senior Analyst, Bill Trippe & Senior Analyst Geoffrey Bock, "Technology 2.0"

ASIDIC FALL 2008 MEETING: Business 2.0: From Theory to Practice
September 16, 2008, 9:30-10:00, Salem, MA
Lead Analyst, Lynda Moulton, "Content 2.0-Getting ‘Use’ Out of Your IP"

ESS West San Jose
September 24, 2008
Senior Analyst Leonor Ciarlone, "Mastering Multilingual Search"

KMWorld Webinar
October 7, 2008
Senior Analyst Leonor Ciarlone, "Social Knowledge Networks"

Trisoft Day
October 7, 2008, San Jose, CA
VP Consulting, Mary Laplante

Sajan Executive Forum
October 9, 2008, River Falls, Wisconsin
Senior Analyst, Karl Kadie

Localization World
October 13-15, 2008, Madison WI
VP Consulting, Mary Laplante & Lead Analyst, Leonor Ciarlone

2008 RSuite User Conference
October 14-15, 2008, Cira Centre, Philadelphia, PA
Senior Analyst, Bill Trippe

KITES Symposium 2008
October 23, 2008, Kouvola Officer’s Club, Kouvola, Finland
CEO, Frank Gilbane, "Multilingualism & New Information Management Technology"

eMarketing Association’s eMarketing Conference
October 29-30, 2008, Doubletree Buckhead Atlanta
Tony White, Lead Analyst, "How Much is Your Brand Worth? Protecting and Leveraging Your Brand on the Web"

Mark Logic Digital Publishing Summit
November 6, 2008, Westin Times Square, New York City
Lead Analyst, Steve Paxhia

CM Pros Fall Summit 2008
December 2 2008, 9:15-10:00, Westin Copley, Boston
Tony White, Lead Analyst, "Web Content of the Future: Trends and Opportunities"

NFAIS Conference (National Federation of Advanced Information Services)
The Impact of Digital Natives and Emerging Technology on the Future of
Information Services
February 22-24, 2009, Philadelphia, PA
VP Consulting, Mary Laplante & Lead Analyst, Leonor Ciarlone

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Stars of Stage and Screen…

… and radio! Mary Laplante and I will be on the radio show this Thursday, discussing the upcoming Gilbane San Francisco conference. We’ll be on the air live for an hour starting at 4:00 Eastern, and will be discussing a wide range of topics about the conference, with some focus on the sessions I am coordinating. The host, Scott Draughon, is a great guy and really does an excellent job interviewing his guests on a wide variety of topics. Mary and I have done the show before (this time last year as well) and it was a pleasure. Be sure to tune in!

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MITX Seminar- Marketing Technology Series: Web Content Management and the Expanding e-Marketer’s Toolbox

Join Gilbane Group’s Tony White, at the Massachusetts Innovation & Technology Exchange’s (MITX) fourth installment of their Marketing Technology Series, “which is designed to explore the platforms, systems and infrastructures that allow marketers to execute effectually… and emphasize how these technologies help to improve customer understanding, marketing execution, team productivity and accountability”. The panel includes Moderator: David Aponovich, Content Management Strategist, ISITE Design; Panelists: Bill Cava, CTO, Ektron Inc.; Brian Halligan, CEO and Founder, HubSpot; Seth Miller, Founder & CEO, Miller Systems, Inc.; Tony White, Web Content Management Analyst, The Gilbane Group; Russell “Rusty” Williams, VP, Marketing and Business Development, Prospero Technologies, and will look at web content management technology.
The seminar is on December 12th, 8-10:00am at UK Trade and Invest, One Memorial Drive, Cambridge, MA. More details and registration information.

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Become a Technology Acquisition Star

We’re moderating a session entitled Successful Processes for Selecting a Content Management System: How to Become an Expert in Technology Acquisition at DocTrain East 2007, Thursday, Oct 18, 3:30 pm to 5:00 pm.
The session begins with a discussion of why technology acquisition is not about tools, but about assembling capabilities that lead to competitive advantage for your organization. We walk through two scenarios that draw on our recent experience helping users acquire XML publishing and web content management technologies. The fun begins when we turn to a panel of experts who will share what they’ve learned about making a business case, distilling requirements, crafting great RFIs and RFPs, developing the short list of suppliers, and scoping a successful proof-of-concept. We’ll also look at acquiring software as a service and how the acquisition process is different from acquiring licensed software solutions.
The goal of the sesson is show attendees how to develop the skills to lead a successful technology acquisition process. If you’re interested in the topic but can’t make it to the conference in Boston this week, send us email and ask for our presentation materials. We also welcome comments from readers who’d like us to address a specific question during the session.

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Leonor Ciarlone to Address AIIM Metro New York Chapter on Compliance

Join HP, Leonor Ciarlone of the Gilbane Group, and special guest Omtool for a discussion of regulatory compliance and enterprise document handling. Many firms are dealing with increasing demands to secure sensitive and private data as well as the need to prove compliant handling and archiving of regulated documents across a variety of communication mediums. We will also provide an example of a global investment bank who was challenged by key regulations focused on the Financial Services Industry (SEC17a-3 & SEC 17a-4) and how they improved their compliance stature of this regulation. We will provide an example of one of the document handling, routing and archiving technologies used in this use case. AIIM members, don’t forget to bring your membership ID to receive your free lunch!
Date: Monday, May 17, 12:00 PM
12 East 49th St
22nd Floor
New York, New York 10017
Call the HP front desk if you have difficulties: (212) 350-6895
RSVP by emailing

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