Gilbane Webinars: March 2009 Archives

April 21, 11:00 am ET

A solid strategy for weathering any economic storm is to forcus on finding and serving your most profitable customers. In any region, in any language, across all interactions. How can global enterprises tune their content practices to support this new laser focus on audience engagement and align their processes with corporate strategic objectives?

Gilbane's Mary Laplante and Sophie Hurst, Director, Product Marketing at SDL, discuss the issues, challenges and opportunities associated with delivering multilingual content that meets today’s mandate for extraordinary customer experience. Using Gilbane’s research and insights on aligning global content with business value as background, topics include:
 
  • Market factors influencing global content management practices.
  • Real-world approaches to meeting audience demand for multilingual content, based on Gilbane research and SDL customer solutions.
  • Establishing a roadmap for enhancing global content practices to align them more closely with customer experience initiatives.

Registration is open. Sponsored by SDL.

April 14, 2:00 pm ET
 
 Need a new WCMS, but have to make the business case first? This is the webinar for you.
 
Technology investments are undergoing intense scrutiny in today's uncertain economic times--even when the proposed solution supports mission critical strategies for online presence, prospect engagement, customer satisfaction, and service delivery.  How do you build an effective business case for web content management that stands out from the others, gets executive approval, and secures funding?
 
Tony White, Gilbane's Lead Analyst for WCM, has the answers. With over 15 years of experience, Tony has developed and presented dozens of WCM business cases across multiple industry verticals--most of which have lead to the successful acquisition and implementation of web content management systems.  Using real world examples, Tony will share the details of four “secrets” that win WCM approval and funding:
 
  1. Leveraging WCM to increase revenue
  2. How WCM decreases operational costs
  3. Best practices for generating ROI metrics
  4. Beyond ROI: the silver bullet that always works
This web event provides valuable insight for any organization that is seeking to implement a new WCMS, but must first make a rock-solid business case. Register today. Sponsored by SDL Tridion.
 

Updated April 9: Download the new Gilbane white paper.

Gilbane Boston 2011

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