Gilbane Webinars: May 2008 Archives

Updated August 7

Thursday, June 5, 12:00 noon ET

Customers want more and better. More and better content. More and better capabilities for finding products and services. More and better capabilities for evaluating, trying, and buying. More and better capabilities for collaborating. The trends are clear. Customer engagement is the goal, web experience management the strategy. But how to make it happen?

Gilbane's Bill Trippe, FatWire president and CEO Yogesh Gupta, and web experts at Linksys and the Colorado Department of Transportation discuss trends, required capabilities, and real applications in this online panel discussion. Learn how how your company can deliver highly personalized, interactive experiences with a solid WCM foundation and engagement building blocks such as dynamic content, optimization, collaboration and community.

Register today for Web Experience Management: Essentials for Engaging Customers and Winning Loyalty. Participation is limited, so sign up early.

Sponsored by FatWire.

Update: The recorded webinar is now available for viewing.

(Cross-Posted from the WCM Blog)

While many of our clients use analytics applications to support their WCM projects and e-commerce initiatives, other clients not yet using analytics often ask what value can be derived from doing so. The answer depends on the purpose of the client’s website.

For online commerce sites, analytics functionality can be invaluable in that it allows companies to track user behavior on the site and to correlate user behavior with conversion rates, average sales prices, and other useful sales metrics. The bottom line is that analytics almost always increase online revenues. Analytics can also be of great value to non e-commerce clients by enabling them to monitor content consumption rates and to gauge the relevance and effectiveness of content through the analysis of consumption patterns. This naturally makes analytics (sometimes built into “campaign management” modules) indispensable to marketing professionals interested either in optimizing content dissemination on information-based sites (“content portals”) or in maximizing profitability on retail sites.

Please join us on May 8, 2008, at 1:00 p.m. (Eastern), for a webinar sponsored by Bridgeline Software entitled: “Marketing Trends: Enabling Intelligent, Analytics-Driven Content.”