FatWire hosts the second in a series of webinars on overcoming obstacles to delivering relevant customer experiences online.
February 1, 2007, 1:00 pm ET
Take Your Customer Experience to the Next Level, Part 2: Small Content Changes, Big Impact
Gilbane Group's Mary Laplante and FatWire's Jeff Ernst use results from a survey on customer experience management to drive a how-to discussion on testing your own site's relevancy quotient.
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