Today we highlight the Customers & Engagement Track Keynote at Gilbane San Francisco. This session takes place on May 19th at 11:00am PST.
The Customers & Engagement track kicks off appropriately with a focus on our collective audience: the consumer. The experts on this panel have dedicated their careers to understanding the mindset of users, creating top-notch customer experiences both on and off the web, and engaging customers and prospects alike. The intent of this session is twofold: 1) to open the minds of attendees to the perspectives of the audiences they serve, and 2) to learn, through the course of dialog, the techniques and best practices of creating a world-class customer experience.
Moderator: Scott Liewehr, Senior Consultant, Web Content Management, Gilbane Group; President CM Pros
Speakers:
Donna Rossi, VP Global Customer Experience Management, Western Union
Kumar Vora, Vice President & General Manager, Enterprise, Adobe
Shannon Ryan, CEO, non~linear creations
Michael Fisher, Senior VP Sales & Marketing (Americas), Alterian
Have questions about this session or the Customers & Engagement track? Ask Scott Liewehr, the track chair and moderator: email or DM at http://twitter.com/sliewehr
Register today!