content strategy

Appearances Matter – Simple Solutions for Creating Engaging Web Content

When not busy working with The Gilbane Conference I spend my time working as a CMS editor. As a CMS Site editor I often times feel torn between my responsibility to preserve the integrity of my employers website by focusing on the content (I.e text) and my desire to enhance the more superficial elements such as the background, graphics, and fonts. 10/10 times I choose to tweak the text as our current software has been fixed to only offer 3 color options and only one font…

While ultimately the content on a site is more important than its overall appearance, I believe that in an age where analytics show that the majority of website viewers spend an average of only 10 seconds on a site they are visiting for the first time, that appearance cannot be ignored. Those statistics are not only discouraging to the average CMS editor, but further proof that in order to make an eye catching site to get viewers to explore and spend time on your site you’re going to need a bigger arsenal then a three choice color palette.

Although many are in the same position that I am in, working on company websites that have pre-programed fonts and colors, and in some cases graphics, there are several simple ways in which to make a big statement without straying to far from what is deemed acceptable and professional by your employer.

  • Add an Infographic

 

(http://www.manmadediy.com)

Adding infographics to your website is not just an easy way to display relevant company data in an engaging manner, they are also great in adding a much needed pop of color and excitement sure to make even the most casual of browsers stop and take a look.

While several companies will make custom infographics for you company at a price there are several websites that will generate them for free. Some notable options are Visual.ly and Piktochart. If you’re feeling especially creative and have time on your hands try creating your own using PowerPoint.

 

  • Avoid large StockPhoto sites whenever possible

 

How many times have you seen a photo on a companies website that looks exactly like this. While we can appreciate the fact that somewhere out there, there may be an office full of people that are always camera ready and enjoy each others company so much that they can’t get rid of their ever present  grins, this is simply not the case for most workplaces. If possible get real photos of real people in your office, and include pictures of your headquarters as well. These are the types of photos that will engage viewers and create a certain level of trust and comfort that stock photos cannot.

  • Make your Headlines and Titles Bold.


As Simple as it may sound by making the text of your article titles and headlines bold you are  creating a natural focal point for site browsers to focus on when scrolling through your website. When there is text to focus on within a sea of words people will be able to identify the content they are looking for easier, making them more likely to read what comes after the title.

 

  • Add a Social Element


It has become the norm for companies to be connected on at least one Social Network, so there is virtually no excuse why this fact should not be advertised on your website. Add a “social bar”, a twitter feed and of course share buttons to all of your blog and article entries. People are apt to feel more comfortable sharing and reading your information when they have visual proof that other have done the same before them. The upside to this is that when people share your content on social sites, it will inevitably lead more viewers back to your web page.

Utilizing even just one of these tools is a sure to expand not just your website viewership, but also the amount of time they are browsing as well. These which will all eventually lead to increase in clients and customers!

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For more information on The Gilbane Conference please visit our website @:

http://gilbaneboston.com

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Submitting speaking proposals after the deadline

For all of you who missed the deadline for speaking proposals for Gilbane Boston, our policy is that we always accept proposals – in fact we accept them all year long – however, proposals received after the deadline for each conference miss the first review by the program committee and some of the early decisions. If we have two good proposals on the same topic the on-time proposal gets preference. Also, decisions are largely made on a rolling basis once the deadline passes, so if you have missed the deadline it is still a good idea to submit as soon as possible.

If there is a particular topic we need more proposals for we will post about it here, so stay tuned.

And don’t forget to use the submission form!

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Speaker proposal update

Thanks all for the speaker proposals!

Next step is a preliminary organization by the program committee to see if we have all the topics covered.

If you have submitted a proposal remember that it may be a few weeks before a decision is made, but we will keep you posted here on our overall progress.

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One week till Gilbane Boston speaking proposals deadline!

Every year we get a last minute rush of speaking proposals for Gilbane Boston, and then… we get tons of emails asking when the deadline is, and then… we get requests for an extra day or two, and then… well, you get the picture. You’ve got a week, but why wait till the weekend!?

The deadline this year is May 14th. Here are the relevant links:

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Web Content Management is Dead, Long Live Web Content Management

Today we highlight E1. Customers & Engagement Track Keynote – Web Content Management Is Dead, Long Live Web Content Management taking place at Gilbane Boston, December 1, 1:30 – 2:30pm at the Westin Copley.

WCM systems are going through a transformation. While the past emphasis has been on simplifying the task of managing web content for non-technical users, advances in technology are allowing vendors to shift their attention back to empowering marketers to engage consumers with their websites. In addition to being extremely entertaining, this session will explore the critical questions to be answered before determining a WCM strategy. It will also introduce many of the subjects covered in the Customers & Engagement track.

Moderator: Scott Liewehr, Senior Consultant, Web Content Management, Outsell’s Gilbane Group

Robert Rose,Founder & Chief Troublemaker, Big Blue Moose

Register today!

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How to Build a Content Strategy – Practical Principles for Influential Web Content

Today we highlight E5. How to Build a Content Strategy – Practical Principles for Influential Web Content taking place at Gilbane Boston, December 2, 9:40 – 10:40pm at the Westin Copley.

All too often, when charting the plan toward consumer engagement, content seems to be an afterthought. However, web content is the key to a successful user experience and delivering a consistent brand message. This session will outline the principles of a sound content strategy and how to create one.

Moderator: Andrew Bredenkamp, CEO, Acrolinx

Colleen Jones, Founder, Content Science
Margot Bloomstein
, Principal, Appropriate, Inc.

Register today!

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New Research from Outsell’s Gilbane Group Identifies Smart Content as Key to Broad Enterprise Adoption of XML

Global customer experience, content multi-purposing key drivers of next-generation XML business applications

September 30, Cambridge, MA – Outsell’s Gilbane Group, the analyst and consulting organization dedicated to content technologies, today announced the release of its latest study, Smart Content in the Enterprise: How Next Generation XML Applications Deliver New Value to Multiple Stakeholders.

Smart Content in the Enterprise offers a unique perspective on the XML market. Rather than focus on why companies adopt XML in the first place, the research examines the factors that contribute to broader adoption across an organization. “XML has delivered business value for more than a decade, but almost always at the departmental level within a single application. We wanted to know why organizations have struggled to move beyond the first silo of success and deploy XML in other areas where it can also deliver benefits, such as customer support,” comments Geoffrey Bock, study director and senior analyst with Gilbane.

The research underlying the study revealed that when organizations are successful with broad and valuable deployment, their XML content exhibits a set of common characteristics that make it “smart” in addition to structured. Smart content, as described in the study, is granular at the appropriate level, semantically rich, useful across applications, and meaningful for collaborative interaction.

Dale Waldt, senior analyst with Gilbane and co-author of the report, notes an important shift enabled by smart content. “We’re moving from repurposing to multi-purposing,” says Waldt. “Defining various uses of content leads to robust data models and enrichment processes that support multiple purposes for the content, allowing it to meet a broader range of business objectives. This is how new value for new stakeholders becomes the payoff for investments in smart content.”

Smart Content in the Enterprise identifies a pervasive emphasis on global customer experience as a key driver for smart content. The study explores the implications of smart content for business applications and defines the smart content technology landscape. It also provides guidance for companies who are ready to move beyond a single XML application silo and suggests a framework for developing a smart content roadmap. Case studies on smart content at Citrix, IBM, NetApp, Symitar, and Warrior Gateway round out the report.

Smart Content in the Enterprise draws on in-depth interviews with business and technologies leaders within organizations that have deployed XML, combined with Gilbane’s implementation expertise and deep knowledge of XML markets and technologies. The research will be valuable to managers of XML-based solutions who see a broader opportunity for XML within their organizations. The study will help them learn from the success of others, communicate value, build business cases, and constitute cross-functional teams. The report will also be useful for managers who are in the process of implementing XML and want to ensure that they are designing and building their applications to align squarely with contemporary user and content requirements. The study will also help technology and services providers develop offerings that enable smart content applications, address key issues and challenges, and market and position their products in ways to make their value propositions clear to buyers.

Smart Content in the Enterprise is available as a free download from the Gilbane Group website. The report is also available from study sponsors IBM, JustSystems, MarkLogic, MindTouch, Ovitas, Quark, and SDL. Additional insights and advice are provided on Gilbane’s XML analyst blog and through Gilbane’s XML and smart content consulting services.

About Outsell’s Gilbane Group

Outsell’s Gilbane Group provides analyst and consulting services dedicated to content strategies, practices, and technologies and their application to high-value business solutions. We have delivered quality market education and insight to global enterprises, governments, non-profits, publishers, and information providers since 1987. Outsell’s Gilbane Group analysts and consultants work with the entire community of stakeholders including investors, business and content professionals, enterprise buyers of IT, technology suppliers, and other consultant and analyst firms. We have organized over 70 educational conferences in North America and Europe, and our next event is Gilbane Boston 2010, November 30 through December 2. Information about our widely read newsletter, reports, white papers, case studies and analyst blogs is available at http://gilbane.com/. Outsell’s Gilbane Group is a part of Outsell, Inc., the only research and advisory firm focused on advancing the publishing and information industries.

Follow us on Twitter at http://twitter.com/gilbane and http://twitter.com/outsellinc

Contact:
Mary Laplante Vice President and Lead Analyst
617.497.9443 ext 212

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Building Robust Content Assets

Today we highlight the Building Robust Content Assets session at Gilbane San Francisco.

This session takes place on May 20th at 2:00pm PST.

T10. Building Robust Content Assets
Robust content can drive many processes designed to realize savings in time and costs and enable high quality, accurate information. Building robust content requires an understanding of the business drivers for your content and the systems that are used to create and manage it. Migrating legacy content to a robust environment will entail adding detail and value to the content before it can enable these benefits. This session focuses on the challenges and goals for creating robust content.

Video Introduction to the session.

Moderator: Dale Waldt, Senior Consultant, Gilbane Group

Speakers:
Andrew Striemer & Chad Miller, Robert Half International
“Pain Free Content Migration at Robert Half International”
Deane Barker, Content Management Practice Director, Blend Interactive
“The Mysterious Art of the Content Inventory”
Dick Weisinger, Software Technologist, Formtek
“Building a Global View of Your Organizational Data”

Have questions about this session or the Content Technologies track? Ask Dale Waldt, the track chair and moderator.

Register today!

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A Methodology for Web Governance

Gilbane San Francisco 2010 pre-conference workshops are a great way to get up-to-speed quickly with a half-day deep dive. Today we would like to highlight:

Workshop D: A Methodology for Web Governance

Instructor: Christine Pierpoint Lisa Welchman, Partner, WelchmanPierpoint

The Web is a vital platform for enabling communications, collaboration and transparency, but many organizations are exposed because of immature governance over their Web properties. New practices and technologies, such as social media and Web CMS, have a big impact on an organization and require policies and standards to make sure staff is executing in a way that limits risk. But who get’s to make the rules? IT, Marketing and Business stakeholders all share ownership of the Web which may lead to confusion or conflict over how Web decisions are made.

In this workshop Christine Pierpoint of WelchmanPierpoint will illustrate a methodology for effective Web governance. Workshop participants will walk way with an understanding of how to develop, implement and utilize mature Web governance in their organization.

Using a proven methodology, workshop participants will:

  • Explore the components of the governance lifecycle, from upper-management strategy and decision-making to gathering Web team input and measuring success
  • Discuss the challenges and risks many organizations face when making decisions about their Web presence and how to avoid them
  • Walk through the steps for creating a Web governance framework
  • View best practices and example Web governance models
  • Discuss Web policies and standards and how to mitigate risks and exposures

As a result of this workshop, participants will be able to assess the maturity of their organization’s Web governance and take steps to formalize inputs and decisions related to Web policy setting and standards enforcement.

Register today!

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Managing Smart Content: How to Deploy XML Technologies across Your Organization

Gilbane San Francisco 2010 pre-conference workshops are a great way to get up-to-speed quickly with a half-day deep dive. Today we would like to highlight:

Workshop C: Managing Smart Content: How to Deploy XML Technologies across Your Organization

Instructor: Dale Waldt, Senior Consultant, XML & Content Technologies, Gilbane Group

Smart content holds great promise. First with SGML and now with XML, we are marking up content with both formatting and semantic tags, and adding intelligence to electronic information. Using richly tagged XML documents that exploit predefined taxonomies, we are developing innovative applications for single source publishing, pharmaceutical labeling, and financial reporting. By managing content snippets in a granular yet coherent fashion, these applications are revolutionizing our capabilities to meet business needs and customers’ expectations.

What’s working and why? What are the lessons learned from these innovative applications? Does the rapid growth of web-based collaborative environments, together with the wide array of smart content editors, provide the keys to developing other business solutions? There are many promising approaches to tagging content while doing work. Yet we still face an uphill battle to smarten up our content and develop useful applications.

In this workshop, members of the Gilbane practice on XML technologies will share our experiences and provide you with practical strategies for the future. We will address a range of topics, including:

  • The business drivers for smart content
  • Some innovative content management techniques that make authors and editors more productive
  • The migration paths from ‘conventional’ documents to smart content
  • How to apply industry-specific taxonomies to tag content for meaning
  • The prospects for mash-ups to integrate content from disparate application communities

We will discuss both the rapidly developing technologies available for creating, capturing, organizing, storing, and distributing smart content, as well as the organizational environment required to manage content as business processes. We will identify some of the IT challenges associated with managing information as smart content rather than as structured data, and map strategies to address them. We invite you to join the conversation about how best to exploit the power of XML as the foundation for managing smart content across your organization.

Register today!

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