Frank Gilbane is President & CEO of Gilbane Group, Inc., and organizes the Gilbane Conferences. Frank is also a Managing Partner atLighthouse Seminars LLC, a producer of educational events for enterprise software. Before founding Gilbane Group Inc. Frank was with the market research and consulting firm CAP Ventures, Inc., an Inc. 500 company in both 1997 and 1998. Frank joined CAP Ventures as a corporate officer and member of the Board of Directors in 1994 when CAP acquired his company.
Frank was the founder and former president of Publishing Technology Management, Inc., a founder of the French firm TechnoForum SARL, co-founder of the Documation conferences in the U.S., Canada, France, the UK, and Switzerland, and founder of the Gilbane Report. In the early eighties he held various positions in software development, marketing, and senior management at Texet Corporation and Quadex Corporation.
Frank was a founder and former member of the board of the Content Management Professionals Association (CM Pros). He was also a founding member of the Board of Advisors to SGML Open (now OASIS), is a past member of ANSI, ISO, and CALS Standards Committees, the Graphic Communications Association (now IDEAlliance), the MIT Enterprise Forum, the Advisory Board of the MIT Press journal Markup Languages: Theory & Practice, served on the advisory board of the University of Washington iSchool Content Management Systems (CMS) Evaluation Lab, and a recipient of the GCA's TechDoc award. Mr. Gilbane has a Bachelors degree from Boston University and a Masters degree from Tufts University in Philosophy.
Now the fun part: According to CMS Watch Founder Tony Byrne "Every truly worthy community boasts a genuine eminence grise. For the content management analyst community, that person is surely Frank Gilbane." link - According to Content Management Bible author Bob Boiko, "Frank is the godfather of document and content management." link
Reports: Multilingual Communications as a Business Imperative: Why Organizations Need to Optimize the Global Content Value Chain • Multilingual Product Content: Transforming Traditional Practices Into Global Content Value Chains Case Studies: Innovation3: The FICO Formula for Agile Global Expansion White Papers: Engage Me! Web Experience Management as the New Business Imperative • Quality In, Quality Out: The Value of Technology in the Global Content Lifecycle
Bio
Mary Laplante is Vice President and Lead Analyst with The Gilbane Group, an analyst and consulting firm that provides education, advice and market expertise in content management technologies. As Vice President, she oversees Gilbane's consulting practices; manages research and client projects; participates in the development and launch of programs for vendor, user, and investor clients; contributes editorial content; and participates in Gilbane conferences and other industry events. As Senior Analyst, she is active in Gilbane's globalization and XML practices and Software-as-a-Service coverage.
Laplante has twenty-three years of experience in standards, publishing, software marketing, and research and consulting arenas. Prior to joining the Gilbane Group, she was a founding partner in Fastwater LLP, a consulting firm that helped companies take new products to market. From 1996 through 1998, she was a Director in the Dynamic Software Strategies Group at CAP Ventures/InfoTrends, a research and consulting firm that tracks markets for document and printing technology. She was the first Executive Director of the organization now known as OASIS (Organization for the Advancement of Structured Information Standards), serving from 1993 through 1996. She has worked as an independent consultant helping companies implement publishing technologies, and she has held management and senior marketing positions at software companies including Cygnet Publishing Technologies, Avalanche Development Company, and Scribe Systems. In 2006 she was elected to the Board of Directors of Content Management Professionals, serving as the organization's president in 2007.
Ralph Marto directs the sales activities for both Vendor and Enterprise consulting and services. Ralph is a twenty year veteran in the technology marketplace, having previously held a number of sales and marketing management positions. Prior to joining Gilbane Group, Ralph was with Perot Systems Innovation Lab and it's predecessor. Delphi Group, an analyst firm providing strategic consulting in the areas of Knowledge Management, Information Intelligence, and Business Process Management where he served as Team Leader of the Client Development Team. Previous to that Ralph was a manager working in both the sales and marketing areas for Omtool Ltd., an enterprise messaging software vendor. Earlier in his career Ralph held sales territory positions with New England Systems, Software Spectrum, and Digital Equipment Corporation.
Ralph is active in a number of non-profit organizations, and is a past Trust Fund Commissioner for the Town of Medfield, Massachusetts. He is a graduate of the School of Management at Boston University.
Reports: Enterprise Rights Management - Implementation Imperatives & Business Readiness • Digital Platforms and Technologies for Publishers: Implementations Beyond “eBook” Case Studies: Building an Enterprise-Class System for Globalization: Autodesk’s Worldwide Initiative White Papers:Component Content Management - How True CCM Technology Drives the Most Compelling Content Initiatives • Using XML and Databases - W3C Standards in Practice • Component Content Management in Practice - Meeting the Demands of the Most Complex Content Applications • Leveraging SharePoint in ECM
Bio
As Vice President & Lead Analyst at Gilbane Group Inc., Bill leads the Content Strategies Consulting business, helping enterprises leverage content management, publishing technologies, XML, and other content technologies to better create, manage, and deliver information. Bill also covers trends and technologies in the content management industry and develops and tutorials on XML and content management. Bill Trippe founded New Millennium Publishing, a Boston-based consulting practice formed in 1997, and has more than 20 years of technical and management experience in content management, XML, and related technologies. He specializes in large-scale applications of content management technology, working with publishers who are typically converting extensive legacy databases and systems into more contemporary, open technology. He brings a unique blend of strategic and hands-on knowledge of the products and trends that are shaping the publishing and content technology marketplace. He is a sought-after speaker and author in the XML field, and is the XML columnist for Transform, and a regular contributor to the magazine, EContent. He recently co-authored Digital Rights Management: Business and Technology (John Wiley & Sons) and SVG for Designers: Using Scalable Vector Graphics in Next-Generation Web Sites (Osborne/McGraw-Hill).
Ian Truscott is a Senior Analyst based in London, serving our European and global customers and focusing on Web Content Management. Ian has over fifteen years of enterprise software experience, over a decade of which focusing on WCM. Ian has a strong understanding of the vendor community, having come to us from Alterian, where he was VP, WCM Product Strategy for Alterian (a web content management and marketing campaign management vendor), having previously held CTO and senior product marketing positions at Mediasurface after starting his WCM career with Vignette. Ian is active in the CMS community, he serves on the board of CMPros - the Content Management Professionals Association - is a blogger (http://www.iantruscott.com), is on twitter (@iantruscott) and a frequent public speaker, talking at various industry events and seminars.
Reports: Enterprise Search Markets and Applications - Capitalizing on Emerging Demand White Papers:Using Social Search to Drive Innovation through Collaboration
Bio
Lynda Moulton is a Senior Analyst for enterprise search, knowledge management, and information technologies. She has over 30 years of experience using and implementing search technologies, and developing technology-based solutions for managing enterprise content. Following employment at Union Carbide Corporation and Arthur D. Little, Ms. Moulton founded Comstow Information Services in 1980 to develop database technology for enterprise content management, a software application, BiblioTech. She is also a leader in the Boston KM Forum, which holds semi-monthly meeting in the greater-Boston area. She is widely published and a frequent speaker at conferences and seminars. Her current thinking and research commentary on search can be seen at: http://gilbane.com/search_blog/ and other projects and writings are at http://www.lwmtechnology.com.
Geoffrey Bock is a Senior Analyst for the Gilbane Group's Collaboration Consulting Practice, which covers a broad range of collaboration technologies, including enterprise applications of wikis, blogs and other "social media', and focuses on business strategies for content management and collaboration. An analyst and author with over twenty-five years industry experience, he tracks how organizations create, organize, and manage business information to sustain profitable relationships. He advises software companies, end-user organizations, and government agencies in areas of business planning, technology innovation, and operational excellence.
Lead Analyst & Senior Consultant, Web Content Management
As Lead Analyst and Senior Consultant in Gilbane’s Web Content Management (WCM) practice, Scott works with enterprise and government agency clients on projects ranging from needs assessments and technology acquisitions to strategy and planning. He also consults with WCM vendors to advise them on industry trends and product roadmaps. As an analyst, Scott contributes to Gilbane Group’s research, focusing on WCM-related topics such as web engagement. He also chairs the Customers & Engagement track at Gilbane conferences.
Scott has more than fifteen years of experience in consulting, the last ten of which have focused exclusively on content management. Prior to Gilbane, he co-founded a knowledge management consulting firm headquartered in New York City, where he led the Strategy Practice for five years. He also served as the Vice President of Professional Services for a content management software company and as the Managing Director for an IT professional services firm in New York City. He has extensive training and expertise in Quality / Process Improvement and is a certified Six Sigma Black Belt.
Scott is a recognized thought leader in the field of content management, speaking, conducting workshops and writing regularly on the subjects of web content management, web 2.0 in the enterprise and user-oriented intranets. He is also the elected President of CM Pros, the international association of content management professionals, and has served on the Board of Directors since 2009. He also serves on the Board of Directors at SLCD, a school for children with autism-spectrum disorders in New York.
Bill Rosenblatt
Karen Golden
Senior Analyst, Publishing Strategy & Technology Practice
Reports: Digital Magazine and Newspaper Editions - Growth, Trends, and Best Practices • Enterprise Rights Management - Implementation Imperatives & Business Readiness
Bio
Bill Rosenblatt is is a Senior Analyst in the Gilbane Group's Publishing Technology & Strategy Consulting Practice, and a recognized authority on digital media technologies, including content management, digital rights management, cross-media publishing, and content production systems, as well as on issues related to intellectual property in the online world. He has written several articles and contributed to technology standards initiatives in these areas, and he is the author of Digital Rights Management: Business and Technology (John Wiley & Sons) and managing editor of the Jupitermedia newsletter DRM Watch. He was one of the architects of the Digital Object Identifier, an emerging standard for online content identification and digital rights management. Before founding GiantSteps, Bill was Chief Technology Officer of Fathom, a knowledge destination web site for lifelong learners sponsored by Columbia University, the London School of Economics, Cambridge University Press, the New York Public Library, and other scholarly institutions. Bill defined Fathom's content and e-commerce technology architecture and built its technology infrastructure. Bill's publishing industry experience includes stints at McGraw-Hill and Times Mirror Co. (now part of Tribune Co.). Before joining Fathom, he served as VP of Technology and New Media for McGraw-Hill's trade magazine division, where he was responsible for implementing the business' vertical market web portal strategy, including AviationNow.com, an information portal for the aviation industry. At Times Mirror, as Director of Publishing Systems, Bill implemented content management systems for many of Times Mirror's newspaper, book, and professional information publishing businesses, and helped develop the editorial system architecture for MDConsult, a web service for physicians. At Sun Microsystems, Bill served as a technology strategy consultant to Sun's major media and publishing customers and did business development for Sun's video server product line. Then, as Market Development Manager for Media, Entertainment, and Publishing, he defined Sun's market strategy for the industry and built alliances with software vendors who serve it. His career in digital media began at Moody's Investors Service, the bond rating agency, where he developed a pre-web-era architecture for electronic publishing of Moody's credit reports. In addition to Digital Rights Management: Business and Technology, he is an author of three technical books for the publisher O'Reilly & Associates, which have been translated into French and Japanese; and he was a contributor to the book Electronic Publishing Strategies, published by Pira International Ltd. in the UK. He has been quoted in The New York Times, US News & World Report, Der Spiegel, The Globe and Mail, Australian Financial Review, Electronic Times (South Korea), Billboard, Editor & Publisher, Information Today, and on NPR's All Things Considered. He holds a B.S.E. with honors in Electrical Engineering and Computer Science from Princeton University and an M.S. in Computer Science from the University of Massachusetts, and he has had executive education at Harvard and University of Southern California business schools. Bill is a member of the Gerson Lehrman Group Media Council.
Karen Golden is an analyst and consultant for the Gilbane Group with more than 16 years of experience in analytics and content management in the web, intranet, e-publishing and multimedia environments. Karen’s current work includes user experience analysis at Harvard Business School where she heads the web analytics program, providing custom report development, support and training for current web marketing and analytics tools. Prior to joining Harvard, she worked as project manager at Mazer Digital Media where she managed educational web and digital products for PBS Kids and National Geographic. Karen’s areas of expertise include XML, SGML, DTD development, web analytics, content analysis and management and search development and management. Karen has experience developing and implementing analytics training and best practices for organizations of all sizes.
Reports: Enterprise Rights Management - Implementation Imperatives & Business Readiness
Bio
David R. Guenette is Senior Analyst at The Gilbane Group, within the Content Strategies and Technologies Practice. He has extensive experience serving the connected content market with strategic technology and business development research, analysis, and editorial content. David’s special focus is on digital rights management and the editorial process within electronic publishing. David has over 30 years publishing experience, including as acquisition and developmental editor in educational, trade, and professional resource books, and in top editorial positions for magazines and multimedia such as eMedia Professional.
Scott is the Marketing Coordinator, which mixes elements of marketing, IT, and webmaster duties. He is generally "the man behind the curtain" for Gilbane's Social Media strategy, and heavily involved in promotion and speaker coordination for Gilbane Conferences. Scott maintains an online portfolio at www.scotttempleman.com and can also be found on LinkedIn & Twitter. Scott invites everyone to reach out, connect with, and engage him!
Larry Hawes
Karl Kadie
Lead Analyst, Collaboration & Enterprise Social Media
Larry Hawes is Lead Analyst, Collaboration and Enterprise Social Software at Gilbane Group. He manages that practice's research agenda and projects, conducts specific research projects, and authors and publishes related findings. Larry consults with software vendors on product roadmap development and go-to-market strategy, and with end user organizations on technology selection and deployment strategy. He also speaks at Gilbane Group conferences and events sponsored by other organizations.
Larry is a nationally recognized expert on the application of information management technologies to drive high-value business transformation. His work is focused on collaboration and knowledge management practices in the technology domains of enterprise social software, unified communication and collaboration, enterprise portals, document and content management, and business process management. In addition to his contributions to the Gilbane Group Blog, Larry's thought leading opinions have been published in Wired, InformationWeek, C/Net, eWeek, Upside, CFO, and other publications, as well as on his blog (http://lehawes.wordpress.com).
Prior to joining Gilbane Group, Larry was employed by IBM as a collaboration and knowledge management consultant primarily serving federal government clients. Before that, he distinguished himself as an analyst, consultant, speaker, and educator at the Delphi Group. Larry holds degrees in music from the University of Wisconsin-Whitewater and the University of Michigan. He earned the MBA degree at Babson College, with honors.
Reports: Multilingual Communications as a Business Imperative: Why Organizations Need to Optimize the Global Content Value Chain • Multilingual Product Content: Transforming Traditional Practices Into Global Content Value Chains Case Studies: Broadening Product Lifecycle Management: Club Car's Strategy for Multilingual Product Communications
Bio
Karl Kadie is a senior analyst with the globalization practice at the Gilbane Group. Drawing on over fifteen years of experience with high technology companies, Karl helps organizations design, develop, and enhance their global content value chains. His analysis helps Fortune 500, mid-sized firms, and start-ups to develop and optimize their globalization strategies for product, marketing and sales operations. He also creates whitepapers, case studies, certification processes, and business tools for globalization, particularly for balancing centralized and regional operations. Karl is a co-author of the Gilbane Globalization Study entitled, Multilingual Communications as a Business Imperative: Why Organizations Need to Optimize the Global Content Value Chain.
Prior to joining the Gilbane Group, Karl was a marketing director at SDL, a leader in globalization services and technologies, and at TRADOS, a pioneer in localization technologies. Previously, Karl was an executive with Technology Channels Group, a channel and alliance consulting firm, and PRTM, a leading product development and marketing consultancy, where his clients included Sun, HP, 3Com, Polycom, NCR, Lucent, Xybernaut, and Research in Motion. Karl also was an alliance marketing director at Veritas Software, where he managed strategic alliances with Oracle, Microsoft, Cisco, and EMC, and a channel strategy manager for intercontinental operations at Sun Microsystems Karl has published educational material on topics such as global alliance strategies and practices, international business development and expansion, and global product communication strategies.
Dale has lead XML and Web development for 25+ years in a variety of publishing organizations, including legal and regulatory, legislative publishing, pharma, tech doc and commercial publishing. Dale was previously VP Product Systems Development at RIA, the tax publishing division of the Thomson Corporation. Dale spent several years as a industry standards consultant for OASIS, was a developer for the IRS, co-authored the SGML Implementation Guide (Springer 1995) and has taught, written and spoken around the world on XML and related technologies. Dale has a BS in Publishing Technology from RIT and completed Columbia Business Schools Executive Development Program.
Internet marketing and branding veteran Vince Emery has built brands for dozens of products and companies worldwide. He directed global branding and communications (including multilingual websites) for Interwoven, TRADOS, Brokat, Blaze Software, and MontaVista Software. He worked as a marketing, branding, and messaging consultant with such companies as Apple Computer, Warner Brothers, and SDL International. He was also the West Coast Creative Director for World Wide Advertising, a J. Walter Thompson agency. Emery’s award-winning bestseller How to Grow Your Business on the Internet was published in nine languages. He has written many articles for leading business magazines and has given presentations and conducted seminars at conferences in the U.S. and abroad. Emery’s Internet business techniques have been successfully applied by thousands of companies worldwide. Grimes Communications named him “one of the 25 most influential people in Internet marketing.”
Barry A. Schaeffer
Neal Hannon
Senior Analyst, XML Strategies & Content Management
Barry is a Senior Analyst in Gilbane Group's XML Technologies & Content Strategies Consulting Practice, and a Principal consultant with Content Life-cycle Consulting, Inc. Prior to its acquisition by XyEnterprise in 2008, he was Founder and President of X.Systems.Inc,, a system development and consulting firm specializing in the conception and design of text-based information systems, with industrial, legal/judicial and publishing clients among the Fortune 500, non-profit organizations and government agencies. During his more than forty-year career, Mr. Schaeffer has held management and technical positions with The Bell System, Xerox, Planning Research Corporation, U. S. News and World Report, Grumman Data Systems and XyEnterprise. As a consultant and systems architect, he has supported more than 50 clients including major industrial organizations, Federal civilian and defense agencies and state governments. Mr. Schaeffer is a frequent speaker and contributor on subjects related to information and content management. His work with structured information began in 1979 with SGML, and with XML at its initial publication as a standard in 1996.
Neal Hannon is a senior XBRL consultant based in Manville, RI. The consulting practice has helped companies understand the SEC XBRL mandate and has helped software companies introduce XBRL solutions into the marketplace. Hannon was the Director, Financial Reporting Technologies for the Financial Accounting Foundation (FAF). The FAF provides oversight and funding for FASB and GASB. Hannon played a significant role at FAF to organize and support the US financial community to improve the US GAAP XBRL taxonomy. Prior to joining the FAF, Hannon was a member of the accounting departments at the University of Hartford and Bryant University. In addition, Hannon has held various controllership positions with companies such as United Technologies and Monsanto.
Hannon has authored over 60 articles and dozens of blog postings on XBRL. He has presented XBRL at national and international conferences since 2001. An active member of the XBRL consortium since 2000, Hannon served as the first education committee chairman and was a member of the first XBRL US steering committee.
Active in the IMA for over 25 years, Hannon served on the IMA’s national information technology committee, chairing the group from 2004 to 2006. He also served on the IMA’s board of directors (2001-2006) and the IMA’s executive committee (2004-2006). Currently, Hannon is a member of Financial Executives International (FEI) and technical advisor to the FEI’s committee on Finance and Technology.
Sue has 18 years project management and consulting experience with content, business intelligence, and localization / globalization companies. Over her career she has led clients and production teams through a variety of custom development efforts, software solution implementations, and multi-language product releases. She has experience with software, ERP, life science, manufacturing, banking, and government clients as well as experience with process management and production / performance metrics.
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