Leonor Ciarlone

Recent Actions

• Posted Remedies for Language Afterthought Syndrome: Lessons from Best Practices Profiles to Globalization blog
  Providing education on the business value of global information through our research is an important part of our content globalization practice. As we know however, the value of research is only as good as the results organizations achieve when they...
• Posted New Content Globalization Case Study: Philips to Globalization blog
  All businesses are facing serious disruptions from shifting global economies, technical advancements, and the need for strong, consistently branded online multinational presence. Royal Philips Electronics of the Netherlands has found a way to respond to these challenges without jeopardizing its...
• Posted New Content Globalization Case Study: FICO to Globalization blog
  Positioning content practices as strategic, making business cases that get funding, and selling up within the organization are among the most common challenges presented to Gilbane Group analysts in conversations with users, adopters, and buyers of content technologies. Our advice...
• Posted Webinar: Multilingual Product Content at FICO to Globalization blog
  Wednesday, June 17th, 2009 -- 11:00 to 12:00 (GMT -5:00) Eastern Time* To check the webinar time in your local area, go to: www.timezoneconverter.com.The challenges facing FICO, a leading supplier of decision management analytics, applications and tools, will sound familiar to...
• Posted Swallowed by Social Media? to Globalization blog
  Almost, but not quite. However, I can attest to submerging myself at the end of December, and just now feeling like I am at a balancing point re: projects, speaking gigs, maintaining Twitter, diving a bit into Facebook for personal...
• Posted Stories from the Field: Ingersoll Rand, Club Car Webinar to Globalization blog
  Check out the recorded version of our most recent webinar, Broadening Product Lifecycle Management: A Strategy for Multilingual Product Documentation.  As moderator, a couple of things stood out for me. One had to do with the way we choose to run...
• Posted "It's not information overload. It's filter failure." to Globalization blog
  Thanks to Clay Shirky for the title; watch his Web 2.0 Expo NY presentation here. This is also the mantra for Alltop.com, self-described as a "digital magazine rack" of the Internet. As an analyst I get a lot of stuff...
• Posted Webinar: Ingersoll Rand, Club Car's Strategy for Multilingual Product Documentation to Gilbane Group Press Releases and Announcements
  Tuesday, Febuary 3rd, 2009: 11am EST / 10am CST / 8am PST In the manufacturing industry, the pace of innovation in multinational product design and engineering can create a gulf between product availability and multilingual product documentation delivery. The result...
• Posted What's Your Elevator Pitch? to Globalization blog
  First, Happy New Year from the Content Globalization team & hope your holiday season included rest and relaxation. Now back to it! I'm not big on once a year resolutions; I like ongoing "continuations" better - i.e. keep doing what...
• Commented on Yooo hoo
  Testing Lee's comment...
• Posted Strategies: PLM and the GCVC to Globalization blog
  We are pleased to announce the Content Globalization Practice's newest case study: Broadening Product Lifecycle Management: Club Car's Strategy for Multilingual Product Communications, sponsored by Sajan. The case study describes how Ingersoll Rand Club Car introduced and continues to strengthen...
• Posted Sharing is Twice the Fun! to Globalization blog
  Spot on! The title of my colleague Natasja Paulssen's presentation during the Optimizing the Global Content Value Chain: Focus on Product Content session @Gilbane Boston 08. Based on impressive results achieved between Philips and Ordina, Paulssen is specifically referring to...
• Posted Global Content Value Chains: Collaborative? Or Not... to Gilbane Group Blog
  Re-posted from the Globalization blog Got 30 seconds? Take our poll on content sharing trends between customer support, technical documentation, and marketing. Then, consider coming in to Gilbane Boston this week to discuss the results!...
• Posted Global Content Value Chains: Collaborative? Or Not... to Globalization blog
  Got 30 seconds? Take our poll on content sharing trends between customer support, technical documentation, and marketing. Then, consider coming in to Gilbane Boston this week to discuss the results!...
• Posted Gilbane Boston: Content Globalization Track to Globalization blog
  We're looking forward to a great conference, and especially excited for the globalization track. Although our state-side audience is gearing up for turkey dinners, there's still time get a great education at Gilbane Boston next week! Register here for the...
• Posted Web Globalization Management: Got Certification? to Globalization blog
  We were recently introduced to the Executive Certification in Web Globalization Management by our friends Nitish Singh and Ulrich Henes during October's Localization World conference. We're thrilled to have both Singh and Henes as participants in the Globalization track at...
• Posted Gilbane Speaks on Multilingualism to Globalization blog
  Readers of this content globalization blog will be interested in hearing about Frank's adventures in Finland this week at the Kites Symposium. Check out the entry on our main blog. About Kites: Kites Association develops and promotes multilingual communication, multi-cultural...
• Posted The World is Curved to Globalization blog
  The announcement of this new book caught my attention for a number of reasons, many obviously due to the state of the financial markets. More attuned to the Globalization practice is that we noted in our Multilingual Communications as a...
• Posted Off to Localization World in Madison, WI to Globalization blog
  Here's where Mary and I are headed next week, participating as both educators and students. The full grid is here. Wearing our student hats, we're looking forward to gauging a trend we introduced in our Multilingual Communications as a Business...
• Posted Machine Translation (Finally) Comes of Age to Globalization blog
  In our Multilingual Communications as a Business Imperative report, we noted the fact that machine translation (MT) has long been the target of "don't let this happen to you" jokes throughout the globalization industry. Unpredictable results and poor quality allowed...
• Posted Webinar: New Generation Knowledge Management to Gilbane Group Press Releases and Announcements
  Tuesday, October 7th, 2008 11:00am PT / 2:00pm ET Organizations are faced with critical knowledge management issues including knowledge capture, IP retention, search and discovery, and fostering innovation. The failure to properly address these issues results in companies wasting millions...
• Posted Multilingual Communications Report Resonates to Globalization blog
  We've had an overwhelmingly positive response to our Multilingual Communications as a Business Imperative report, for which we're grateful - and thrilled! I can summarize the response as "peer sharing works!" And not only works, but spurs conversation, new ideas,...
• Posted Gilbane Group Releases New Report on Multilingual Communications to Globalization blog
  Cross-post from the Gilbane Events Blog For Immediate Release Pioneering research combines content and localization/translation management market perspectives to present unique insight into current state of content globalization Cambridge MA, August 20. Gilbane Group, Inc., the analyst and consulting firm...
• Posted Research Sneak Peak: The Role of the Operational Champion to Globalization blog
  As Mary noted previously, globetrotting has been just one reason for our blogging hiatus. The more interesting interrupter has been the development of "the report," aka our research and analysis for Multilingual Communications as a Business Imperative: Why Organizations Need...
• Posted Webinar Recording Available: Translation-oriented Authoring to Globalization blog
  Our April 16th webinar on translation-oriented authoring hosted by across Systems was an excellent 360 degree view of its value from a consultancy, language service provider, and end-user perspective. Thanks to Richard Sikes from LocFlowTech, Inc., Peter Argondizzo from Argo...
• Posted Multilingual Social Computing: Questioning the Wisdom of the Crowds to Globalization blog
  The holy grail in translation is the speed versus quality dilemma. That creates controversy. Here's what we've noted after posting our Multilingual Social Networking Alert citing Facebook's crowdsourcing effort: Article: Facebook asks users to translate new versions for free Video:...
• Posted Resources & Opportunity: W3C's ITS Interest Group to XML Technologies & Content Strategies
  Cross-post from the Globalization blog. At the end of March, the W3C announced the launch of the Internationalization Tag Set (ITS) Interest Group (IG) as a forum to foster a community of users that promotes the tag set's adoption and...
• Posted Resources & Opportunity: W3C's ITS Interest Group to Globalization blog
  At the end of March, the W3C announced the launch of the Internationalization Tag Set (ITS) Interest Group (IG) as a forum to foster a community of users that promotes the tag set's adoption and further development. Like Unicode's CLDR...
• Posted Free Globalization Intelligence: Unicode's CLDR Project to Globalization blog
  I recently had the pleasure of interviewing Arle Lommel, LISA OSCAR Standards Chair, to discuss the importance of Unicode's Common Locale Data Repository (CLDR) project, which collects and provides data such as date/time formats, numeric formatting, translated language and country...
• Posted Authoring with Globalization in Mind to Gilbane Group Blog
  Attention: technical writers! In the spotlight next week: the availability of authoring assistance technologies that bring a living, breathing corporate Style Guide into content creation environments. Creating team-authored product support content with consistency and globalization in mind has come a...